We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hallmark Inn Chester

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hallmark Inn Chester
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

875 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 863: English reviews
Widnes, United Kingdom
Reviewed 2 days ago NEW

My husband booked this hotel for a short stay as a surprise for Valentine's Day!The hotel is old and in its day was probably quite charming!I think the hotel has real character but with attention to some rooms, would look so much betterThe reception area dining room/bar looked quite nice but I have stayed at hallmark hotels before and I...

 Report
Helpful?
Thank Elaine M
Wolverhampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Had a one night midweek stay recently. Was a bit confusing initially as the name of the hotel on booking.com doesn't match the name shown on the hotel. Receptionist was very helpful and directed us to the train station carpark just across the road which was only £6.50 for 24 hours. Rooms are a little dated but the bed was...

 Report
Helpful?
Thank jamesk7901
Reviewed 3 days ago NEWvia mobile

Hubby booked this hotel as a surprise for me for pre-valentines treat through booking.com. When he booked it he booked it as pay on arrival at the hotel, there was some sort of confusion with the booking and they contacted him to tell him they wanted the payment prior to stay, hence cancelled his booking. They then accepted my card...

 Report
Helpful?
Thank Nichola A
Management response:

Dear Nichola A Thank you for taking the time to write a review on your most recent stay with us at the hotel. We have many different room types within the hotel and i apologies you didn't find the room your were allocated to your liking. The issues in the room have now been addressed so i thank you again...

Reviewed 5 days ago NEWvia mobile

Stayed over for a night with my manager from Manchester for her leaving do. We were created by a lovely lady on reception and checked in. The hotel is beautifuly presented and clean. The rooms are very clean and to a good standard. Our room also had a shower over the bath which is quiet unusual for hotels I've even...

 Report
Helpful?
Thank Charl E
Management response:

Dear Charl E Thank you for taking the time to write a review on your most recent stay with us. I am so pleased you enjoyed your stay with us. The team work really hard to provide the highest standard of service for our guests. We look forward to welcoming you back to the hotel in the future. Kind Regards

Leyland, United Kingdom
Reviewed 6 days ago NEW

Booked through Groupon, arrived & was given a very run down tired room, it was freezing cold & the radiator didn't work, called reception & they said they'd bring up a fan heater, we waited & waited & decided to get ready in the cold. We went to the bar & the receptionist was manning it, hence no heater, she...

 Report
Helpful?
Thank NDrel
Management response:

Dear NDrel Thank you for taking the time to write a review on your most recent stay with us. Please accept my apologies that you did not find your room or breakfast as you expected. We will be going through a hotel refurbishment program this year, so hope you do come back and stay with us. I have spoken with...

Altrincham, United Kingdom
Reviewed 1 week ago

Chester again, we keep on coming! This was our 5th or 6th visit to this historic and friendly city of Chester. Our choice of Hotel, unfortunately the Westminster on City Road. A very basic hotel in great need of a spring clean as the depth of dust on the lamp shades will testify. The staff as you would expect are...

 Report
Helpful?
Thank Alan W
Management response:

Dear Alan W Thank you for taking the time to write a review on your recent stay with us at the hotel. We do try to provide all our guests with the best service and rooms we can, and i apologize that on this occasion we have failed to do so. As you say the hotel is now under the...

Greater Manchester, United Kingdom
Reviewed 1 week ago

What a fantastic time had by all. 10 girls and 1 bloke! (husband and wife). The rooms are beautiful, coffee making facilities, little shampoo/shower gel for overnight to freshen up.We stayed on 11th Feb, to 12th Feb for my return hen do! We checked in walked two minutes away to Town Crier pub, we had lovely meal. Cheap and cheerful!...

 Report
Helpful?
1Thank Jenny T
Management response:

Dear Jenny T Thank you for taking the time to write a review on your time with us at Hallmark Inn Chester. I am so glad to hear you and your friends had a great time while staying with us. The team work really hard to provide an excellent service and clean comfortable rooms. We look forward to welcoming you...

St Helens, United Kingdom
Reviewed 1 week ago

I stayed at this hotel Friday night , 10th Feb. We stayed in room 201 , after going to bed we were awoken at approx 2.30am by a loud skreetching noice coming from the bathroom , it seemed to be coming from the plumbing system and would only stop if the hot water tap was turned on full and started...

 Report
Helpful?
Thank Paul T
Management response:

Dear Paul T Thank you for taking the time to write a review on your recent stay with us at the hotel. Please accept my apologies that it was not up to your expectations. I have now spoken to the maintenance team at the hotel who are looking in to the noises coming from the plumbing. It is through feedback...

Leicester, United Kingdom
Reviewed 1 week ago via mobile

Reception staff lovely but that is the last of the positives bought as a groupon deal room is no way as shown on picture when purchased stayed in room 221 double bed which can only be described as double bed shoe horned into a single room approx 8ft X 10 ft bed pushed against the wall one side so have...

 Report
Helpful?
Thank Anne-Marie R
Management response:

Dear Anne-Marie R Thank you for taking the time to write a review on your most recent stay with us at the hotel. May i take this opportunity to apologize that you did not find your room as you expected. We have many room types within the hotel, but unfortunately we can not display them all. The hotel is going...

Reviewed 1 week ago via mobile

We stayed at this hotel for two nights, the staff are very friendly and nothing was a problem for them. It is right near train station it is a budget hotel and our room was comfortable and clean, the maid came in daily. The surrounds of the hotel are a bit outdated but it is in an old building so...

 Report
Helpful?
Thank Julie E
Management response:

Dear Julie E Thank you for taking the time to write a review on your most recent stay with us. We are very pleased to hear you enjoyed your time with us and found your room clean and the team friendly. The team work really hard to provide an excellent service, and i will pass on your comments. We look...

184 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (156)
Viewed
Room/Suite (43)
Viewed
View from Room (5)
Viewed
Bathroom (12)
Viewed
Hotel & Grounds (13)
Viewed
Dining (2)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (11)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (3)
Viewed
Dining (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chester hotels
0.1 km away
Hallmark Hotel The Queen, Chester
0.7 km away
Premier Inn Chester City Centre Hotel
1.3 km away
Roomzzz Chester City
Roomzzz Chester City
#4 of 45 in Chester
590 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Abode Chester
Abode Chester
#18 of 45 in Chester
1,927 reviews
0.2 km away
Lloyds of Chester
Lloyds of Chester
#44 of 45 in Chester
329 reviews
0.0 km away
Belgrave
Belgrave
#39 of 45 in Chester
169 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hallmark Inn Chester

Address: City Road, Chester CH1 3AF, England (Formerly Best Western Hallmark Hotel Chester Westminster)
Region: United Kingdom > England > Cheshire > Chester
Price Range: €55 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Chester 3*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Expedia and DerbySoft Ltd Shanghai HQ Supplier Direct so you can book your Hallmark Inn Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chester
Chester Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Chester staff and other travellers.
7 questions
Ask a question
Worcestershire, United Kingdom
1 month ago
Leyland, United Kingdom
2 months ago
PONTYCLUN
over a year ago

See all questions (7)

Questions? Get answers from Hallmark Inn Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room out first!”
 of 5 bubbles 91elainem, 18 Feb 2017 | Read review
“Stay at another hotel”
 of 5 bubbles NDrel, 14 Feb 2017 | Read review
“the price we paid ave. £30pppn was good value. I would look elsewhere though if they charge more than £50.”
 of 5 bubbles 115AlanW, 13 Feb 2017 | Read review
“We stayed on the 2nd floor, lift is available. I had a room on the front, which means you do hear party people passing by. We did sleep ok.”
 of 5 bubbles jennyt744, 13 Feb 2017 | Read review
“Don't book room 222 - freezing, damp, dingy. In fact don't book any room.”
 of 5 bubbles 710suea, 5 Feb 2017 | Read review
5 of 5