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The Queen at Chester, Premier Collection by Best Western

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City Road, Chester CH1 3AH England
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US$112
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Free cancellation until 21/05/21
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US$171
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US$112
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Free cancellation until 22/05/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#14 of 48 hotels in Chester
Location
Cleanliness
Service
Value
Travellers' Choice
We’re the proud recipient of awards and acclaim from our wonderful dining to our business tourism credentials. But the foundation of our business at The Queen at Chester, BW Premier Collection is to give you a fabulous night’s sleep. Whether you’re here for the city’s excellent shopping, Roman history or on business, one of our 221 bedrooms will definitely meet your needs.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English
3469Reviews71Q+A100Room tips
Traveller rating
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Popular mentions
ChipCobb wrote a review Mar 2021
United Kingdom38 contributions27 helpful votes
Stayed here for one night before a business trip the following day. Understandably, the hotel is very quiet at the moment and operating differently. We called the phone number at the front door to be allowed in. As there was no food or drink being served we got a takeaway and were kindly provided with plates, cutlery and glasses. My room was huge! Plenty of old style charm but modern enough to have power sockets, including USB, next to the bed. The bathroom was also large, very clean, with toiletries provided, however, I would suggest that the large bathroom window needs some sort of blind or curtain as the toilet is next to the window and probably projects an unfortunate silhouette to the people of the railway station! The only other minor issue was that our breakfasts weren't delivered to our room as we had agreed but we were provided with them on check out. There were pastries, yogurt, porridge, fruit and cereal bars included. I would return to the hotel.
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Date of stay: March 2021Trip type: Travelled on business
2 Helpful votes
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Frequent Traveller wrote a review Feb 2021
Glasgow, United Kingdom40 contributions31 helpful votes
First impressions were good, loved the charming vintage decor and antiques. Understandable staff reduction due to covid, We occupied 3 rooms all together; the first move was due to a non-flushing toilet. We stayed the night in the second room but was freezing due to lack of heating and window stuck open. These first 2 rooms were spacious old style with antique furniture and a lovely four-poster. We needed to use the 3rd room in the morning, as the 2nd had no hot water either. This room was smaller and had been modernised with quality fittings and hot running water. One wonders why we were not offered this room in the first place, which would have saved on cleaning. Very helpful staff though. Would stay again but ask for a fully functional room from the outset.
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Date of stay: February 2021
1 Helpful vote
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jacquipointon1 wrote a review Jan 2021
1 contribution2 helpful votes
I'm a nurse and was stranded on my way home from work during the recent storm was frightened and expecting to spend the night in my car. My son rang the Queen Hotel and they made a warm room available to me. So friendly and helpful. Thank you so much.
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Review collected in partnership with Best Western
Date of stay: January 2021
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2 Helpful votes
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leestruthers25 wrote a review Dec 2020
1 contribution1 helpful vote
The hotel is amazing it's very clean and the staff are very welcoming. The rooms are lovely and very clean. The breakfast is additional cost but is well worth the money. I would 100% recommend this hotel to anyone looking to stay in a central Chester location. Also you are only 20 minutes from Cheshire oaks. Overall I'd say 10 out of 10
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
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Sleep Quality
1 Helpful vote
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Chloe H wrote a review Dec 2020
Shropshire, United Kingdom16 contributions1 helpful vote
We had a great stay at the Queen at Chester. The staff were all amazing, especially Jessica who really went out of her way to make sure we had everything we needed. Breakfast was also lovely and room was nice and spacious!
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Date of stay: December 2020Trip type: Travelled as a couple
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PRICE RANGE
US$69 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel chester, chester hotel queen, best western chester, queen hotel chester, chester best western
FORMERLY KNOWN AS
Hallmark Hotel Chester The Queen
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
221
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Frequently Asked Questions about The Queen at Chester, Premier Collection by Best Western
Which popular attractions are close to The Queen at Chester, Premier Collection by Best Western?
Nearby attractions include The Suburbs (0.5 km), RoomsQuest (0.04 km), and Spavens Chester (0.5 km).
What are some of the property amenities at The Queen at Chester, Premier Collection by Best Western?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Queen at Chester, Premier Collection by Best Western?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Queen at Chester, Premier Collection by Best Western?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Queen at Chester, Premier Collection by Best Western?
Conveniently located restaurants include Pierogi, Istanbul BBQ, and Chai Station - Vegetarian Indian.
Is The Queen at Chester, Premier Collection by Best Western located near the city centre?
Yes, it is 0.3 km away from the centre of Chester.
Are any cleaning services offered at The Queen at Chester, Premier Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Does The Queen at Chester, Premier Collection by Best Western offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Queen at Chester, Premier Collection by Best Western?
Many travellers enjoy visiting Chester Cathedral (0.8 km), Chester City Walls (1.4 km), and Eastgate & Eastgate Clock (0.8 km).
Is The Queen at Chester, Premier Collection by Best Western accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.