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Hallmark Hotel The Queen, Chester

Expedia.comUS$104*
View Deal
#13 of 44 Hotels in Chester
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$185*
US$104*
US$185*
US$104*
US$185*
US$104*
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Hallmark Hotel The Queen, Chester
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3,313 Reviews from our TripAdvisor Community

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Showing 3,270: English reviews
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Abingdon, United Kingdom
Reviewed yesterday NEW

It’s not often one can say a hotel is faultless but The Queen is just that as far as our stay was concerned. We were in a coach party of 53 staying for four nights. On our arrival our luggage was taken straight from the coach by the hotel staff, check-in had been pre-planned and our swipe keys (which worked...

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Thank Martin504077
Preston, United Kingdom
Reviewed yesterday NEW

The overall visit wasn't amazing, however the staff were very caring and did everything they could. A few of my fellow guests have allergies and dietary requirements however Bethany and Anthony from the Jubilee restaurant were amazing, no matter how difficult our requests were they were not an issue, These staff were a credit to the hotel and restaurant.

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Thank Laura D
Derby, United Kingdom
Reviewed 2 days ago NEWvia mobile

Staff gave me a top floor room, i asked for a quiet room and i thought top floor would be good. How wrong. Only one room away from a lift that clunked everytime it moved. I mean a loud clunk. I got out of bed to shut the fire doors to help stop the noise. Room was ok and bathroom...

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Thank 292andy
Newark-on-Trent, United Kingdom
Reviewed 2 days ago NEWvia mobile

This grand old hotel is excellently placed right opposite the station and a short walk from the town centre. Good for business meetings, weddings, or short private stays. It has changed from Best Western to Hallmark since I last visited. Little has changed but the older rooms are being refurbished. Bedrooms are generally quiet, reasonably well-equipped - settee, tv, toiletries...

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Thank John F
Runcorn, United Kingdom
Reviewed 2 days ago NEW

Thank you to everyone at the hotel who made our day so magical we had the best day and all thanks to everyone at the hotel janette, Simon and all the staff thank you for making our wedding and our planning experience an amazing one Mr and Mrs chorlton xx

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Thank hayleypotts7363
Reviewed 3 days ago NEWvia mobile

This hotel is perfectly located by the train station, has brilliant facilities and awesome ornaments and paintings. We went for a wonder around the hotel and loved looking at all the statues and pictures. The gardens were also lovely to walk round. We had a meal at the hotel which was nice and a drink at the bar (a freebie...

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Thank Lisa B
Mansfield, Notts
Reviewed 3 days ago NEW

From the moment we arrived, we received individual, courteous attention (and a room upgrade). Nothing was too much trouble for the staff on Reception, in the bars and dining room and also the ladies who kept our rooms spotlessly clean. The facilities are great and the food was delicious. I would definitely recommend it and have no hesitation in returning.

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Thank HappytripperOyes
A TripAdvisor Member
1 review
Reviewed 3 days ago NEW

Absolutely fantastic weekend in beautiful Chester was topped off with staying at the queen hotel in Chester.beatiful hotel,friendly and helpful staff and fantastic food.will definitely visit again.hotel is situated right outside chester station if you travel by train.ample onsite parking available as well if you drive.hotel is then a short 10min walk in to town.

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Thank A TripAdvisor Member
Shepshed, United Kingdom
Reviewed 3 days ago NEW

My partner and I recently stayed here for one night, during a weekend trip to Chester for my birthday. The hotel is a very short 5 minute walk into the town centre and 20 meters from the train station. We stayed in an executive double room on the fifth floor which gave us a great view of Chester, including the...

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Thank Mark David W
Nottinghamshire, United Kingdom
Reviewed 4 days ago NEW

My partner and I were warmly welcomed to The Queen and shown to our room at 3pm - it was much bigger than we had thought it would be with a huge bed and plush design! The ensuite was clean and modern with a large bath and made for a perfect relaxing night away! We had dinner at the Kings...

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Helpful?
Thank 183mk2017

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more   less 

Additional Information about Hallmark Hotel The Queen, Chester

Address: City Road, Chester CH1 3AH, England (Formerly Hallmark Chester The Queen, Best Western Premier Collection)
Region: United Kingdom > England > Cheshire > Chester
Price Range: €99 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel The Queen, Chester 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Priceline, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hallmark Hotel The Queen, Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hotel Style:
#8 Romantic Hotel in Chester
#8 Luxury Hotel in Chester
#9 Business Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel The Queen, Chester staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms personally are the higher floors for the best views.”
514markdavidw, 22 May 2017 | Read review
“Can't really improve on it already ”
chorltongreg, 21 May 2017 | Read review
“Room 126 was a lovely room but ask if young children are staying in the room above!”
paulmN652ON, 19 May 2017 | Read review
“easy accessible from Chester mainline station”
ed1376, 16 May 2017 | Read review
“We were in the Kings rooms on the second floor and had no issues with noise etc.”
justlovehols2016, 14 May 2017 | Read review
5 of 5
Expedia.com
US$104* /night
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Booking.comUS$104
Hotwire.comUS$104
CancelonUS$185
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*Disclaimer
Prices are for 1 room, 2 adults
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