The Chester Grosvenor
3,714 reviews
#5 of 48 Hotels in Chester
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Eastgate, Chester CH1 1LT England
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 48 hotels in Chester
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Baggage storage
Parking
Wifi
Sauna
Restaurant
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Facial treatments
Full body massage
Salon
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
235Restaurantswithin 0.5 km
124Attractionswithin 0.5 km
Contact
Eastgate, Chester CH1 1LT England
Getting there
Car HireSee all Chester car hire
3714Reviews58Q+A100Room tips
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Popular mentions
I booked an overnight stay, taster meal and champagne for my partners 50th for November 2020 but due to covid we had to cancel. Tracy Wilkinson kindly changed our reservation for July and all the through the pandemic her communication skills have been outstanding. When we arrived at the hotel, we were told our room had been upgraded to a king size room at no extra cost. The taster meal was outstanding, we took our time and the atmosphere was spot on. We ordered the wine to compliment the meal and we were not disappointed. Throughout our stay the staff were extremely professional and attentive. Just want to thank the chef and staff for making our stay pleasurable and would highly recommend the taster menu.
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Date of stay: July 2021Trip type: Travelled as a couple
Helpful
We stayed here for a “big” birthday celebration. I have visited Chester many times (especially recently because my Grandaughter is studying in Chester) and I’ve always looked longingly at the hotel and dreamed of staying here and this trip exceeded all my expectations. After the past year, this was an uplifting experience. Amazing food, fabulous facilities, but the best thing about the hotel is the staff. The standard of service was exceptional. Nothing was too much trouble, and everyone who looked after us took care of every little detail.
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Date of stay: June 2021Trip type: Travelled with friends
Helpful
Me and my husband were looking forward to our 1 night stay on a Sunday night in July. I hadn’t realised that only continental breakfast served in our room was included in the B&B price, so I paid the additional £9.50 each for a cooked one in the restaurant. First impressions was how dark and gloomy the hotel was; our room was very beige and brown and a bit gloomy. It really needs an update. Very clean room, however. Breakfast the following morning was nice, nothing special. Slow service despite the restaurant being pretty empty initially. For the price you pay I’d expect the hotel to refund the parking. Staff were really friendly though. I really don’t want to be writing a negative review when the hospitality industry is on it’s knees, however the experience didn’t meet our expectations unfortunately and we felt a bit underwhelmed.…
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Date of stay: July 2021
Location
Service
Sleep Quality
Helpful
We have just come back from a stay in this gorgeous hotel. The deluxe rooms are very elegant with super comfy beds. The treatments in the spa were enjoyed by us all. The highlight was our meal in the Brasserie, the food was outstanding but best of all the staff, the lady who has just had a promotion to supervisor & the man from Tunisia (sorry I don’t know their names) really did a fantastic job of looking after us and we’re so friendly, a great asset to the Grosvenor team…..thank you we will definitely be back
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Date of stay: July 2021Trip type: Travelled with friends
Helpful
This was our first visit to Chester and as a treat for my husbands birthday Is elected this hotel. I cannot praise the staff enough they were so polite and friendly and could not do enough. Faye on reception met us with a lovely warm welcome upon check in. The room was lovely although the bathroom was very tired it was serviceable and well equipped. Large comfortable bed good tea/ coffee making facilities with fresh milk rather than the usual hotel UHT or CRamer pods Breakfast the first morning was lovely apart from cold toast delivered to the table quite sometime before the breakfast. Breakfast the second morning was the continental option delivered to our room lovely selection but my husbands porridge was only Luke warm. Sunday champagne dinner was lovely ( especially the halibut in champagne butter sauce ) service was slow and it was quite some wait for our main course which it seemed was missed in the kitchen but the staff soon addressed our wait and all was well. Beautiful meal and ambience. For us it was the staff who made this stay fantastic my husband made use of the spa and said his treatment was very relaxing. We enjoyed out stay Asan taking into account COVID restrictions it all went well. The hotel is tired in parts and a little on the pricey side considering but we did enjoy ourselves and the location was perfect for a city break.…
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Date of stay: July 2021
Location
Cleanliness
Service
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PRICE RANGE
US$179 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chester grosvenor hotel chester, the hotel chester
LOCATION
United KingdomEnglandCheshireChester
NUMBER OF ROOMS
80
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Claim Your Listing Frequently Asked Questions about The Chester Grosvenor
Which popular attractions are close to The Chester Grosvenor?
Nearby attractions include Escapism Chester (0.5 km), Breakout Chester (0.3 km), and Grosvenor Park Open Air Theatre (0.3 km).
What are some of the property amenities at The Chester Grosvenor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chester Grosvenor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chester Grosvenor?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Chester Grosvenor?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Chester Grosvenor?
Conveniently located restaurants include Atina Kitchen, Bean and Cole, and Marmalade.
Are there opportunities to exercise at The Chester Grosvenor?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is The Chester Grosvenor located near the city centre?
Yes, it is 0.4 km away from the centre of Chester.
Are any cleaning services offered at The Chester Grosvenor?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chester Grosvenor offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Chester Grosvenor?
Many travellers enjoy visiting Chester Cathedral (0.2 km), Chester City Walls (0.8 km), and Eastgate & Eastgate Clock (0.05 km).