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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Excellent location in centre of town, friendly helpful staff and high quality quiet room. Car parking service was very helpful. Would visit the hotel again. Pity there was no British draught beer in the bar only Italian lager.More
Review collected in partnership with this hotel
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Thank T5649TIanthonyb
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday
Dear T5649TIanthonyb,
A lovely recommendation, thank you for such a kind review. The hotel's location really is excellent, and we are lucky to have a team of wonderful people who genuinely care about giving superb customer service to our guests.
Thank you for your suggestion...More
We has the most wonderful stay at the Chester Grosvenor. The hotel is in an amazing location so that you can pop in and out all day long whilst visiting the city. The staff are wonderful and make you feel very special. We were celebrating...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
A wonderful experience where the staff seem to genuinely enjoy their work and it shows. Every aspect of the hotel is first class including the accommodation , the food and service in the Brasserie and the decor of all areas including the bedroom suite.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I must say that this is one of the best hotels I've ever stayed at. At first i met the valet that took good care of me and my car and that was a good first impression of the Grosvenor.
Checkin was really smooth even...More
Thank Andreas S
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday
Dear Andreas S,
Thank you so much for taking the time to write such a positive review following your recent visit to The Chester Grosvenor, and to hear we are one of the best hotels that you have ever stayed in is a real compliment!...More
Great hotel, you pay more but you get a 5 star experience. Room was amazing and the afternoon tea was brilliant. I recommend using the spa and having treatments, some of the best I have had. Any issues we had were quickly rectified and we...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$180 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Official Star Rating provided by the AA.
Hotel Style
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
80
Reservation Options
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Booking.com, Expedia, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and Agoda so you can book your The Chester Grosvenor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from TheChesterGrosvenor | Property representative |
Good morning cennin h,
Thank you for your question. We highly recommend making a reservation in one of our restaurants prior to arrival to avoid any disappointment. The dress code is smart casual, no sports wear or shorts... More
Good morning cennin h,
Thank you for your question. We highly recommend making a reservation in one of our restaurants prior to arrival to avoid any disappointment. The dress code is smart casual, no sports wear or shorts to be worn in the Simon Radley at The Chester Grosvenor.
Regards,
Danielle Facer
Guest Relations Manager
Response from TheChesterGrosvenor | Property representative |
Good afternoon foodluva41,
Thank you for contacting us with your question.
The Spa at The Chester Grosvenor is so very popular, offering the finest in relaxing treatments, so therefore it is most recommended to book... More
Good afternoon foodluva41,
Thank you for contacting us with your question.
The Spa at The Chester Grosvenor is so very popular, offering the finest in relaxing treatments, so therefore it is most recommended to book treatments ahead of your arrival. Our spa is open daily from 10am-6pm.
We look forward to welcoming you soon,
Kind regards,
Danielle Facer
Guest Relations Manager
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Room Tips
"We had a room at the front & got the buzz of Chester, it might not suit everybody, if not there are..."
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