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Premier Inn Chester City Centre Hotel

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#10 of 45 Hotels in Chester
Certificate of Excellence
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Premier Inn Chester City Centre Hotel
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2,019 Reviews from our TripAdvisor Community

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Showing 1,993: English reviews
Newcastle, United Kingdom
1 review
Reviewed 3 days ago NEW

Can't fault the premier inn excellent service however the bed was a disappointing and not as soft as rtf he usual premier inn standard/. Other than that the staff were helpful and very friendly. Location excellent

Review collected in partnership with premierinn.com

Helpful?
Thank imogen276
Wakefield, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

Nice hotel in a prime central location, only a short walk into town centre. It was clean tidy and friendly staff. There is a car park but very limited spaces. (Approximately about 15 spaces,about 3 disabled. But the car park is underneath the hotel. Access at the rear.) if you need a space I would advise you to book a... More 

Helpful?
Thank Kathryn D
Rhyl, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

We stay at Premier Inns quite frequently. We know the standard will always be good. However, Chester City Centre is exceptional. Walking distance to/from the city centre and railway station. However, what makes this hotel exceptional? It is the staff. Friendly, Welcoming, Professional, Efficient. Bravo.

Helpful?
Thank davefromwales2016
Derbyshire, United Kingdom
1 review
Reviewed 4 days ago NEW

Very close to the centre Tiny car park but there are plenty of others around you can choose form which was good,. Warm breakfast wasnt brought out until 10am (30 mins before it closed) and wasnt amazing. The host wasnt helpful and a bit rude. But the rest of the staff was so pleasant and went out of their way... More 

Review collected in partnership with premierinn.com

Helpful?
Thank eigtw
Island of Anglesey, United Kingdom
1 review
Reviewed 6 days ago NEW

Only 10 spaces in the parking and it's chargeable, rude receptionist, didn't sleep room to hot and noisy, bathroom stank, breakfast terrible had to wait a long time no structure! Wouldn't stay here again we didn't expect much as it was a budget stay but things could have been made clearer!

Review collected in partnership with premierinn.com

Helpful?
Thank Ladyolivia93
WhitbreadHotels, Premier Inn Team at Premier Inn Chester City Centre Hotel, responded to this review

Hi Olivia, Thank you for taking the time to review our Chester City Centre Hotel. I am sorry to hear you did not have a great experience during your recent stay with us. We aim to ensure every stay with us is perfect and so I apologise we let you down on this occasion. I apologise that you were disappointed... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The hotel is in the city centre and a good location obviously to visit the city centre itself. My main attraction for selecting this Premier Inn was the claimed sleep quality and its location in Chester. Location, quality, staff and cleanliness were great .I do however suffer with a bad back hence my selection of this chain of hotel. I... More 

Helpful?
Thank mdl1691
Nottingham, England, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

Excellent service ..nice clean room ..food was great ...close to everything u need ..only down side is the parking not very clear where to park ..no where near enough parking for the amount of rooms they have..

Review collected in partnership with premierinn.com

Helpful?
Thank Tracy L
Southampton, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Fantastic two night for business and leisure purposes. Excellent customer service at all times. Yummy breakfast and a really good value for money upgrade to an evening meal. Hotel is in a great position for shopping and discovering Chester City Centre.

Review collected in partnership with premierinn.com

Helpful?
Thank Elizabeth A
Newcastle-under-Lyme, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW

Great location, a few minutes walk from train station and city centre. Had a meal deal, good value for money and the food was enjoyable. Bed was sooo comfortable and room was as per every other premier inn. Didnt require parking, but think it is very limited, maybe 14 cars maximum. Would definately stay here again if visiting Chester

Review collected in partnership with premierinn.com

Helpful?
Thank Nanniecarole
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Booked for three nights in the city road premier inn rooms as you would expect and all staff very polite and helpful. Added bonus was 2/for one happy hour every night from 6pm to 8pm. Chester itself is a lovely city with many great shops and places to eat and drink.

Helpful?
Thank John S

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Our newest Premier Inn situated in the heart of the historic city of Chester, stay with us & explore the historic facades of the Black & White buildings, two tired rows of 1000+ shops. With its beautiful cathedral, range of exciting nightlife and cultural heritage. Chester is the ideal city break. ... more   less 

Additional Information about Premier Inn Chester City Centre Hotel

Address: 20-24 City Road, Chester CH1 3AE, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: €58 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Chester City Centre Hotel 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, TripOnline SA, Booking.com, Agoda and Odigeo so you can book your Premier Inn Chester City Centre Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Chester City Centre Hotel Chester
Hotel Style:
#2 Best Value Hotel in Chester
#3 Romantic Hotel in Chester
#3 Family Hotel in Chester
#7 Business Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Chester City Centre Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“depends what days you travel for good value.”
 of 5 bubbles piperglenn, 20 Nov 2016 | Read review
“Third floor was very quiet.”
 of 5 bubbles BoopOopADoopHollie, 19 Nov 2016 | Read review
“Not ground floor”
 of 5 bubbles Brenprendy, 10 Nov 2016 | Read review
“Use ncp car park hotel one is tiny and same price”
 of 5 bubbles 14alanh, 9 Nov 2016 | Read review
“Avoid street facing rooms on first (and probably any) floor.”
 of 5 bubbles R7232DUjamesw, 1 Nov 2016 | Read review
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