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Hotel Felix

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Hotel Felix
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1,073 Reviews from our TripAdvisor Community

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Showing 1,054: English reviews
Frinton-On-Sea, United Kingdom
Reviewed 1 week ago via mobile

My husband booked this hotel for a romantic night away, paid for a premier room with breakfast. We were very disappointed with the room when we checked in, it was very dark and not fresh looking like the pictures on the website. The bed was badly made and the view from the window was awful, looking over the car park...

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Helpful?
Thank bealesmith
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. It is disappointing that the hotel didn't meet your expectations in terms of the décor. Unfortunately we are having some structural work carried out so I can only apologise for the scaffolding but it is outwith our control as I'm sure you can understand. I'm glad you liked the décor in the restaurant but am...

Cheltenham, United Kingdom
Reviewed 2 weeks ago

A modern and plush interior, styled in a way that's more interesting and less bland than most upmarket hotels. We especially enjoyed the dining room - a slightly adventurous decor that could have crashed and burned but ultimately we really loved. Public areas all very spacious, clean, modern, well designed, well lit. Staff were great: friendly, knowledgeable, informative. Not snooty...

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Helpful?
Thank AlastairLord
Alison H, Manager at Hotel Felix, responded to this review

Thank you very much for your review. We are delighted that you enjoyed your stay with us and loved the décor in Graffiti and your comfortable, well appointed room. It is also lovely to hear that you appreciated the professionalism and friendly nature of our staff. We look forward to welcoming you back again in the future.

Chelmsford, United Kingdom
Reviewed 2 weeks ago

My wife and I had two nights here between Christmas and New Year to celebrate my birthday and have a couple of days in Cambridge City. Hotel was very quiet and lacked a bit of atmosphere as a result but probably not much anyone can do about this as it is probably a quite period. We had a ground floor...

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Helpful?
1Thank Jaggsie1068
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your stay with us and appreciated the bathroom, robes and underfloor heating. I am sorry to hear that the TV wasn't working during your stay and can only apologise for the inconvenience this must have caused you. Unfortunately we do charge for a bottle of water, but...

Reviewed 2 weeks ago via mobile

Came for new years and was not disappointed. Upgrade on arrival, food is top notch, both in the evening and breakfast...full of flavour and well served. Staff kind and courteous, ample parking, great artwork and decor. 30 minutes walk to the centre of Cambridge which was a pleasant challenge.

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Helpful?
1Thank Dan S
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. We are delighted that you enjoyed both breakfast and dinner, appreciated the great artwork and found the staff to be courteous and friendly. We look forward to welcoming you back again in the future.

Cheshire, United Kingdom
Reviewed 3 weeks ago

Excellent room and home cooked breakfast. Stayed for 4 nights, 23-27th December 2016 whilst visiting family for Christmas. The hotel and grounds are peaceful and secluded. I will certainly visit again. Evening bar meals also excellent.

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Helpful?
Thank VPTay
Alison H, Manager at Hotel Felix, responded to this review

Thank you very much for your review. It is great to hear that you enjoyed your stay with us and would like to visit again in the future. I am also delighted that you enjoyed the meals in the restaurant.

Farnham, United Kingdom
Reviewed 3 weeks ago via mobile

Lovely location, very welcoming. Visited with my daughter and our cockatoo Teddy who was also made very welcome and was given his own drink in the Orangery. We're looking forward to the rest of our stay

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Helpful?
Thank Fakerfi
Alison H, Manager at Hotel Felix, responded to this review

Thank you very much for your review. We are delighted that you and your dog enjoyed your stay with us and look forward to welcoming you back again in the future.

cambridge
Reviewed 3 weeks ago via mobile

We visited this hotel for Christmas Day dinner as our family were staying here. Dinner was at 1pm and we finally finished around 4 pm . The dining experience was a total disaster , with many waiters and waitresses not knowing who was doing what and when. We had to ask the waiter for bread rolls then 15 mins later...

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Helpful?
Thank cambs1
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. I am sorry you had such a bad experience with us. I believe the General Manager has been in contact with both yourself and your step daughter via e-mail and telephone.

Woodbridge, United Kingdom
Reviewed 3 weeks ago

The hotel was beautifully decorated, and had a lovely quality feel. The staff were very friendly and welcoming, without being over attentive. Our room was a Premier (ground floor, for the dog) and had a very comfortable bed, a lovely Christmas welcome hamper plus treat for the dog, lovely fresh ground coffee and White Company toiletries. We could have breakfast...

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Helpful?
Thank pollylou
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. We are delighted you enjoyed you stay with us and appreciated the room, quality toiletries, leafy location and excellent food. We look forward to welcoming you back again in the future.

Karsiyaka, Cyprus
Reviewed 3 weeks ago via mobile

We were very impressed with the welcome that is given to dogs, nothing is too much trouble, the staff, amazing with them. The Orangerie is for families with dogs, one can eat and drink with them, so they are not shut in the room..... It is very rare that hotels welcome dogs, the Felix welcome them with open arms.

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Helpful?
Thank Edwina25
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. We are delighted that you and your dog enjoyed your stay with us and look forward to welcoming you back again in the future.

Shefford, United Kingdom
Reviewed 4 weeks ago via mobile

This was my third visit to the Hotel Felix. Upon arrival plenty of parking and the reception staff very helpfull welcomed me back as a guest and gave me a free upgrade to a premier room. Room very clean and modern , great bath and shower plenty of toiletries bath robes and plenty of towels . Good hanging space mini...

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Helpful?
Thank Dean S
Alison H, Manager at Hotel Felix, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us and appreciated the comfortable bedrooms, friendly staff and good breakfast. We are disappointed that you found the sound proofing to be unsatisfactory so I will flag this with the General Manager. We look forward to welcoming you back to the hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Hotel Felix

Address: Whitehouse Lane, Cambridge CB3 0LX, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: €122 - €258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Felix 4*
Number of rooms: 52
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Also Known As:
Felix Hotel Cambridge
Hotel Style:
#3 Romantic Hotel in Cambridge
#4 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
#7 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Felix staff and other travellers.
2 questions
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Questions? Get answers from Hotel Felix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for an upstairs room as we were disturbed by guests walking around in room above us”
 of 5 bubbles Jaggsie1068, 2 Jan 2017 | Read review
“Quiet, garden view, 1st floor.”
 of 5 bubbles VPTay, 29 Dec 2016 | Read review
“We only saw one room but it was excellent”
 of 5 bubbles H3596TScolinp, 2 Dec 2016 | Read review
“There are better restaurants in Cambridge, if like us you want something special for that special occasion don't choose this Hotel”
 of 5 bubbles B3477YSjuliek, 26 Nov 2016 | Read review
“The main Hotel is a period property ,the rooms are a modern extension assume rooms all very similar, 2 floors to choose from”
 of 5 bubbles Mikysussex, 17 Nov 2016 | Read review
5 of 5
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