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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Staff required to regularly wash hands
- Contactless check-out
Updated 24/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#21 of 39 in Cambridge
Location
Cleanliness
Service
Value
Hyatt Centric Cambridge, located in sustainable Eddington district, is arranged around a central courtyard garden, and is host to a restaurant, bar, café, co-working space and a fitness centre. Guests can choose from 150 modern and locally inspired designed rooms – perfect for solo adventurers, savvy travellers, friends, and business guests. With bikes to hire and taxis on standby, you can be adventure-ready in minutes. When you return from a hard day of memory making to your perfect launchpad, pop into our cosy cocktail bar with an outdoor terrace to unwind.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Paid private parking on-site
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Spanish, Portuguese
Location
Full view
36Car recommended
Grade: 36 out of 100
708Restaurantswithin 10 km
270Attractionswithin 10 km
Contact
37 Eddington Avenue, Cambridge CB3 1SE England
Getting there
Car HireSee all Cambridge car hire
53Reviews1Q+A8Room tips
Reviews
Traveller rating
- 28
- 15
- 4
- 4
- 2
Time of year
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- English
Popular mentions
Lovely airy and modern hotel. The rooms where spot on with everything you needed which included a fridge. The beds were a good size and really comfortable. All the staff were helpful and friendly especially Kim & Eve on reception. I didn’t eat in the hotel other than breakfast which was good and the staff couldn’t do enough for you. There is also a gym within the complex which was modern and up to date. I would definitely stop there again. There is also a large Sainsburys next door which was handy.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Martin Newbould, General Manager at Hyatt Centric Cambridge
Responded 3 days ago
Dear j0hnbr00kes, Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is so important to us and we really appreciate you taking some time to give us some invaluable fedback. We are delighted that you enjoyed your stay with us and thank you so much for highlighting Kim and Eve for their service. We truly hope to see you again in the very near future. Kind Regards, Martin Newbould General Manager
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Hotel's Favourite
Great new hotel with lovely rooms that are perfect for a short break. Location is just outside Cambridge but on bus route and only 5 mins in an Uber to city. All the staff were fantastic and very friendly and service was excellent. Breakfast was good and lovely fresh ingredients used. Bed and pillows were super comfy and my only complaint would be they obviously have not got the TVs sorted as kept freezing and going off. Very impressed to turn up at 11 15 am and get room straight away 👍 Keep up the good work
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Date of stay: December 2021Trip type: Travelled
Room Tip: Car park for hotel is underground and quite difficult to find
Would advise on our experience to...
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Helpful
Response from Martin Newbould, General Manager at Hyatt Centric Cambridge
Responded 16 Dec 2021
Dear Mark, Thank you so much for taking some time out to post a review following your recent stay at the Hyatt Centric Cambridge. We love to hear from our values guests be your observations are incredibly important to us. We are so pleased that you enjoyed your stay with us and we really hope to see you again soon. Kind Regards Martin
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Hotel was very modern rooms clean and large restaurant was very clean and food excellent.staff very friendly and helpful will be staying here again .only a 15 minute bus drive to Cambridge city centre and if you up to it a 45 minute walk
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Martin Newbould, General Manager at Hyatt Centric Cambridge
Responded 1 week ago
Hi adrianloveday6, Thank you so much for taking some time to post a reveiw following your recent stay with us at the Hyatt Centric Cambridge, we always look forward to hearing from our guests and your feedback is incredibly useful for us as we strive to ensure the best possible service for our guests. We are so pleased that you enjoyed your stay with us and that you found the rooms to be clean and the staff to be helpful and friendly. Thank you again for your review and we do hope to welcome you back in the near future. Kind Regards, Martin Newbould General Manager
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Broken air con, yet very loud like being on a sinking diesel ship all night. Leak above shower in bathroom. Leak in reception being captured by a dog bowl. Dreadful restaurant menu matched by totally woeful customer service by bar and restaurant staff, v bad for dinner stupidly returned for breakfast and somehow was even worse. Avoid.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Martin Newbould, General Manager at Hyatt Centric Cambridge
Responded 1 week ago
Dear timegan2002, Thank you for taking some time to provide us with some open and honest feedback following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your feedback. It was disappointing to read that you encountered issues during your stay with us, we are currently in the process of amending the fan speed of the fresh air ventilation system which is causing the noise that you encountered. We have been in constant discussions with our contractors and we are currently working through a solution. We were disappointed at your feedback in relation to KOTA and we have shared your comments with the operators of the restaurant as we have a partnership with a local independent operator. Thank you again for your feedback and we would like to assure you that your insights and observations have been taken on board. Kind Regards, Martin Newbould General Manager
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Lovely hotel, good clean room. What a shame about the dreadful customer service in the restaurant. Customers clearly an inconvenience. Poor, slow service in the evening. At breakfast when asked for toast they initially said they couldn't do it. Then after asking for a third time they said they could and proceeded to serve one slice of cheap white supermarket bread and charge £2. This is breakfast! What does the hotel expect people would like to eat. I may add they then charged a service charge. I've never been to a hotel where the staff aren't prepared for breakfast. The cafe section which we'd been told would be open was closed, yet customers from the street appeared to be able to buy croissants, while hotel guests seemed unable to have anything resembling a continental breakfast. Appalling. To add to this the staff had not cleared up from the night before. Dirty cups in the foyer and a dog bowl collecting drips in the entrance. Will be emailing direct to complain. A real shame. Could have been an excellent stay.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Martin Newbould, General Manager at Hyatt Centric Cambridge
Responded 2 weeks ago
Dear 113saraha, Thank you so much for taking the time to give us some open and honest feedback following your recent stay at the Hyatt Centric Cambridge. Feedback from our guests is so important to us and incredibly important as we strive to provide the best service for our guests. It was so disheartening to read that you had such a dreadful experience in KOTA. The restaurant and coffee shop are run by a local operator that we have partnered with and we always share the feedback that all guests send to us. We would like to offer our sincerest apologies for the experience that you encountered and we would like to assure you that we will be working with the team to ensure that their service is improved. Thank you again for your review and we do hope that you will consider us again in the future. Kind Regards, Martin Newbould General Manager
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PRICE RANGE
US$112 - US$248 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCambridgeshireCambridge
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about Hyatt Centric Cambridge
Which popular attractions are close to Hyatt Centric Cambridge?
Nearby attractions include LockHouse Escape Games (3.3 km), Cambridge American Cemetery and Memorial (2.4 km), and Cambridge Escape Rooms (5.7 km).
What are some of the property amenities at Hyatt Centric Cambridge?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Cambridge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Cambridge?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Centric Cambridge?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hyatt Centric Cambridge?
Conveniently located restaurants include Africfood, Taj Tandoori, and Restaurant 22.
Are there opportunities to exercise at Hyatt Centric Cambridge?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Centric Cambridge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Cambridge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Cambridge offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hyatt Centric Cambridge?
The staff speaks multiple languages, including English, Spanish, and Portuguese.