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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,863 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Cambridge City Centre
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Showing 1,792: English reviews
London, United Kingdom
Reviewed 10 May 2015

My boyfriend surprised me with a stay at this hotel and it really was amazing! The hotel is set on the river and the view and location is breathtaking. We had dinner at the restaurant and the food was lovely, very accommodating for healthy options. The staff very helpful and ensured we were looked after. If you're looking for a...

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Helpful?
Thank Ruth R
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Ruth R Thank you very much for your review. We are really happy to know that your boyfriend’s surprised stay at the DoubleTree by Hilton Cambridge was such a successful and amazing occasion. We are very pleased to know that you were well looked after and as consequence you would recommend an overnight at the hotel for special occasions....

manchester england
Reviewed 9 May 2015

Was pleasantly surprised to be upgraded to a suite, which was gorgeous! Huge bedroom, terrace, sitting room, bathroom and shower room. Robes and lovely toiletries. Had a lovely stay, staff pleasant and helpful, good breakfast, very convenient location. Would recommend.

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Thank melandra
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear melandra Thank you for your lovely review and most kind recommendation. We are thrilled to know that you had such a wonderful stay with us. We will surely be overjoyed to have you stay again at the DoubleTree by Hilton Cambridge soon. Kind regards, Aitziber Hermoso & Ian James (General Manager)

Sheffield, United Kingdom
Reviewed 9 May 2015 via mobile

Nice hotel but looking like a 70's or 80s motel. River rooms have nice view but bathrooms are nothing to write home about and my room had a radiator that would not switch off so had AC on and heat blaring out at same time. Wi-Fi was also sketchy and wired connection did not work.

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1Thank RussS11
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear RussS11 Thank you for your feedback. Please accept our sincere apology for the problem you encountered with the faulty radiator, this is certainly not up to our usual levels of maintenance, I can assure you the Maintenance Manager will take necessary action as well as the Manager in charge of reporting the quality of the WiFi connection for which...

San Diego, California
Reviewed 9 May 2015

The location is great. The staff is welcoming and accommodating. The place itself is nice, but not luxury. The outside patio is breath taking... But the pool is much smaller than apparent in the photos.

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1Thank amin_afrouzi
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear amin_afrouzi Thank you for your review. We are pleased to read that you enjoyed your stay with us at the DoubleTree by Hilton Cambridge and especially that the staff were very helpful, welcoming and accommodating. I am sure they will agree with me in extending our warmest wishes to welcome you back to the hotel in the near future....

Pinner
Reviewed 9 May 2015 via mobile

Four of us stayed here which I had booked using my Hilton gold membership and both couples were upgraded and they also gave my friends a free breakfast as well. On top of this, we had bar vouchers and were allowed to use them for cocktails. So thank you Hilton, you made us feel special and valued. I would have...

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Helpful?
Thank pinnerboy1
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear pinnerboy1 Thank you for your kind review on TripAdvisor. We are very pleased to read that you and your friends has such a great stay at the DoubleTree by Hilton Cambridge but mostly that you were made to feel special and valued. All our guests are valued in the Hilton family as we aim to make them feel special...

Reviewed 8 May 2015

I was here for 3 nights in early May. The hotel is in a great location, close to Cambridge colleges, the Cam river, and the city center. It's an easy walk to pubs and restaurants as well as biking trails. Staff was friendly, and the rooms were nicely decorated, and clean and bright. I was placed in a Honors Room,...

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Helpful?
Thank 957richarddg
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear 957richarddg Thank you for your review. I was really pleased to read that you truly enjoyed your stay with us and made the most of our perfect location to access the city centre, colleges, river and restaurants. I was also very happy to know that despite initial nuisance with the need to change room you did like your bedroom...

Dunboyne, Ireland
Reviewed 8 May 2015

This is a very nice hotel. The room was excellent and the staff very accommodating. The facilities in my room were excellent and the comfort was really good too. I don't really eat a big breakfast, but there was a good choice. I usually just have cereal or toast, but everything else looked great too. The breakfast area has a...

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Thank Bob B
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Bob B Thank you for your feedback. I was pleased to read that overall you enjoyed your stay with us at the hotel, the room and breakfast. However, we were disappointed to read that the extra charges would deter you from returning to the hotel. Our car parking charges are comparable to other major city centre car parking charges...

Harpenden, United Kingdom
Reviewed 6 May 2015

Stayed one night over the bank holiday weekend with our 2 young children. Chose this hotel for the location and onsite pool. However, the pool area air temperature was cold, pool was cold, hot tub was cold and steam room was out of order! Overall, not a pleasant experience and really let the hotel down. Strange rumbling noise in our...

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Thank Nicola M
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Nicola M Thank you for your review. Whilst I was pleased to read that overall you enjoyed your stay with us and the hotel’s location and breakfast experience, I was really sorry to know that this was partially marred by the unknown noise in the night and the cold facilities in the pool. This is very unusual and I...

Norwich, United Kingdom
Reviewed 5 May 2015

Nice room, clean etc. Unfortunately the radiator was faulty and would not turn off, the only way to keep from baking was to open the window overnight. As we were at the front of the hotel we were woken from 5am by delivery vehicles. Not good! We were offered another nights stay at no cost- however when trying recently to...

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Helpful?
Thank Jane G
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Jane G Thank you for your review. Following previous communications we would like to apologize once again for the problem you experienced on the night of your stay, it is unacceptable to have a poor night’s sleep and for that we are sorry, hence our offer of a return visit to the DoubleTree by Hilton Cambridge to try restore...

London, United Kingdom
Reviewed 5 May 2015 via mobile

We stayed the bank holiday weekend here. The rooms are very large and well appointed. We had a balcony room overlooking the river (though there isn't actually a balcony). The hotel is by the river in a central location so it's easy to walk to the colleges, central Cambridge or walk along the river. Staff at the hotel are very...

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Thank Steve J
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Steve J, Thank you for your feedback. We are glad to know that the extremely convenient location of the hotel helped you enjoy your bank holiday weekend even more. We appreciate your comments about our team members and the rooms, and whilst we are sorry that you felt the hotel was expensive, we are pleased to know that overall...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: €133 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Hilton EMEA, Booking.com, Cheap Tickets, Odigeo, HotelTravel.com, Priceline and Travelocity so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
5 questions
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Bowmore, United Kingdom
1 month ago
Wymondham, United Kingdom
9 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay some where else. And save your money.”
  • shower and bath screen
  • view from the only easy chair in the room !!!
 of 5 bubbles mim620, 8 Dec 2016 | Read review
“rooms that overlook the river rather than the car park”
 of 5 bubbles 709keitha, 4 Dec 2016 | Read review
“River rooms are much nicer”
 of 5 bubbles peterv120, 28 Nov 2016 | Read review
“Requested high floor in advance, but only one of us was given this”
 of 5 bubbles jtuxford, 26 Nov 2016 | Read review
“Ask not to overlook the spa as it is being renovated”
 of 5 bubbles juggsy, 22 Nov 2016 | Read review
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