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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,933 Reviews from our TripAdvisor Community

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Showing 1,862: English reviews
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Norwich, United Kingdom
Reviewed yesterday NEW

On the morning of my departure I was forced to shower in cold water. No hot water available and I was on a tight time schedule. When I reported the fact on checkout I only received a mumbled apology and no offer of compensation.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 365jerry
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stayed for 1 night, partially paid for with Hilton Honors point and were not disappointed. We arrived early and our room wasn't ready, but we were welcomed and invited to park up and leave our luggage, which we did. The hotel is in a fabulous location with views out onto the river and a short walk in to town....

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Helpful?
Thank Nursemate73
About Hotel's Favourite Review
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Nursemate73 Thank you for your feedback. It is really appreciated to read such positive review and hearty recommendation, but most of all we are truly happy to know that your stay was so enjoyable. Thank you for all your kind words and also your constructive input about the coffee service, this will be evaluated and implemented where possible. Thank...

Leicester, United Kingdom
Reviewed 2 days ago NEW

This is an excellent hotel and the staff were exemplary in every aspect. The location is very good - right in the centre of town and on the river. Do not drink in the bar unless you're feeling flush - it is very expensive, and there are better and cheaper bars within touching distance.

Review collected in partnership with DoubleTree by Hilton
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Thank Mark Z
London
Reviewed 3 days ago NEW

Best location in town, service was very good and courteous. Wi Fi is charged at £15 if you are not a Hilton Honours member!! Room was clean with a good view. Shower was just a trickle though and needed fixing.

Review collected in partnership with DoubleTree by Hilton
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Thank Leocurran
Reviewed 4 days ago NEW

Ideal central hotel for visiting Cambridge, we had a river view room with balcony was was nice, modern, clean and comfy bed, the restaurant was excellent, perfect steak, friendly helpful staff throughout the hotel, only one problem, the hotel was really hot

Review collected in partnership with DoubleTree by Hilton
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Thank Ccclinkard
Reviewed 4 days ago NEW

Was given a very poor room location and told this was the last available room in the late evening, this although I had checked in early and had then been told my room was not ready. I am hoping they will correct these problems, but if they don't I can't recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton
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Thank Andreas K
London, United Kingdom
Reviewed 5 days ago NEW

The location and pay parking is ideal to be in centre of Cambridge, the view by the river Cam , as we travel for work, a complementary wifi is cool! The tea in your room, and the biscuit on arrival , made your day !

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Horeca1906
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Horeca1906 Thank you for your constructive feedback. We are really pleased to read that everything you needed on your working trip at the DoubleTree by Hilton Cambridge we provided and that overall this was a very enjoyable stay. We truly look forward to welcoming you back, maybe on a Leisure stay! Kindest regards, Aitziber Hermoso (PA to the GM)...

Bath, United Kingdom
Reviewed 5 days ago NEW

Unfortunately on the whole I was disappointed by my experience, I would not stay here again and I would not recommend this hotel. I was very surprised and disappointed that I had to pay £15 for 24hour access to internet, even as a Hilton Honours member. The internet was slow and I had multiple warnings that it was not a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BexWoz
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear BexWoz Thank you for your review. We have also received your feedback at the hotel and we have already responded directly. Regards, Aitziber Hermoso (PA to the GM) and Chris Douglas (General Manager)

Cambridge, England, United Kingdom
Reviewed 5 days ago NEW

We missed the last train back to London. So we resorted to the DoubleTree by Hilton next to the Granta River as an emergency overnight accommodation. That's how we arrived. Within 15 minutes (booking through Hilton itself) we had a room. 30 minutes from booking we were at the hotel and the warm cookies, and complimentary drinks and kindness of...

Review collected in partnership with DoubleTree by Hilton
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Thank Scourge-of-God
Reviewed 1 week ago via mobile

This is probably one of the best hotels n Cambridge. The location is close to the city center on the river Cam, which is especially nice in the summer. Breakfast is well done, with a good selection and nice view of the river. The walk to restaurants, pubs and shopping in city center is short. This time I walked from...

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Helpful?
Thank Scott W
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Scott W Thank you for your review, I’m sure that your feedback will be very useful to all TripAdvisor users as it is full of constructive comments and suggestions. Overall, we are really happy to see that you enjoyed your stay with us and the service and facilities were spot on. We truly look forward to your next stay...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: €169 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hilton EMEA, Cheap Tickets, Travelocity and Priceline so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
6 questions
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London, United Kingdom
18 days ago
Bowmore, United Kingdom
3 months ago
Wymondham, United Kingdom
over a year ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the car park and overlooking the river”
 of 5 bubbles flo5050, 15 Feb 2017 | Read review
“Can pre book your room online with Hilton Honors.”
 of 5 bubbles Nursemate73, 12 Feb 2017 | Read review
“Penthouse suite has excellent views but can only go to 3rd floor in lift. Stairs to 4th floor”
 of 5 bubbles D5871FUjaneth, 11 Feb 2017 | Read review
“Nice rooms overlooking river”
 of 5 bubbles CaroleE716, 11 Jan 2017 | Read review
“River view has the best views”
 of 5 bubbles christopherbH7977LB, 9 Jan 2017 | Read review
5 of 5