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Hilton Cambridge City Centre

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Traveller (122)
Room & Suite (63)
Dining (48)
Overview
Hotel website
20 Downing Street, Cambridge CB2 3DT England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Hilton Cambridge City Centre
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (845)
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Traveller rating
372
283
89
31
21
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LanguageEnglish
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372
283
89
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21
Show reviews that mention
All reviewsthe executive loungevalet parkingdowning streetsky tvgreat hotelcity centreexcellent locationgrand arcadeking roomwithin walking distancegood sizemodern hoteleasy accessper nightfirst floorcomfortable stayafternoon tea
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1 - 5 of 796 reviews
Reviewed 1 week ago via mobile

The hotel deserved from us a very good mark compared to other 4 star hotels.The entrance is interesting as the reception was on the first floor and it looked beautiful , also harmonious to the surrounding eating place. The staff were very nice and warm...More

Thank 150luxury
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 3 days ago

Dear 150luxury, Thank you so much for your kind comments and I'm delighted you had an overall great stay with us. We look forward to welcoming you back in the future and wish you all the best, Richard.

Hotel's Favourite
Reviewed 22 July 2018 via mobile

We stayed here to celebrate our first wedding anniversary. We wanted a Hilton as we had gotten married in a Hilton. This location was perfect. The hotel is lovely, friendly staff & very clean. They kindly upgraded us to an executive room due to our...More

1  Thank leazo
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 23 July 2018

Dear leazo, Once again thank you celebrating your first wedding anniversary at the Hilton Cambridge City Centre hotel. It was our pleasure to have had the opportunity to look after you. I'm delighted the team looked after you so well and that you had the...More

Reviewed 1 week ago

Overpriced, not very helpful staff,rooms are not updated......did i ment ion OVERPRICED? I regularly stay at hilton hotels in the united states and always leave satisfied. I was very disappointed with my stay in cambridge,More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank jarrettnoel7
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 1 week ago

Dear jarrettnoel7, Thank you for reviewing your opinion of our hotel on Tripadvisor following your recent stay with us. As you will know, I have written directly back to you privately following your comments with the my observations and apologies. It's always a shame when...More

Reviewed 1 week ago

The toilet in the bathroom had the largest clump of hair stuck to the side of it I have ever seen. It was that nasty that it grossed me out just thinking about it. The scrambled eggs were extremely runny and watery. Everything else was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ScottP1807
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 1 week ago

Dear ScottP1807, Thank you for your review. Your comments have been shared with the team for immediate action. Whilst we were extremely busy during your stay, I have no excuses as we continually ensure we strive to deliver excellent hospitality, care & service to all...More

Reviewed 1 week ago via mobile

It’s an ok hotel! To spend a night! Looked for a frigobar and it wasn’t available! That already kills all your expectations... a bottle of water needs to be ordered and you need to wait for the not very speedy room service! I would try...More

Thank JLPSCOSTA
Response from RFinn, General Manager at Hilton Cambridge City CentreResponded 1 week ago

Dear JLPSCOSTA, Thank you for your review after choosing to stay with us. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent excellent hospitality, care & service. I am...More

View more reviews
About
Description
Hilton Cambridge City Centre is superbly located at the heart of the city, an ideal base to explore the many attractions on our doorstep, fantastic shopping, cobbled streets, amazing architecture, historic and ...More stunning colleges and not forgetting the River Cam flowing gently along the 'backs.' This modern 4-star hotel is a 5-minute walk from Kings College, Cambridge Corn Exchange and the bus station. 10-minutes' walk takes guests to peaceful riverside parks and pubs. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. All 198 of the stylish, contemporary air-conditioned rooms and suites offer free Wi-Fi. Together with self-contained conference and event facilities, guests of our 4 star Cambridge Hotel also benefit from on-site Valet car parking and fitness room. Guests can enjoy seasonal British dishes in the The Book Room Restaurant. The Book Room Bar offers an extensive wine, spirit and cocktail menu as well as Afternoon Tea. For those seeking more of a casual dining experience, we offer lighter bites and snacks in the lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
198
Price range
US$205 - US$405 (Based on Average Rates for a Standard Room)
Formerly known as
Cambridge City Hotel
Also Known As
Crowne Plaza Cambridge
,
Crowne Plaza Hotel Cambridge
Location
United Kingdom > England > Cambridgeshire > Cambridge
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
198
Price range
US$205 - US$405 (Based on Average Rates for a Standard Room)
Formerly known as
Cambridge City Hotel
Also Known As
Crowne Plaza Cambridge
,
Crowne Plaza Hotel Cambridge
Location
United Kingdom > England > Cambridgeshire > Cambridge
Photos
Traveller (122)
Room & Suite (63)
Dining (48)
Business Centre & Event Rooms (39)
Nearby
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Nearby AttractionsSee all 332 attractions in Cambridge
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Questions & Answers
Ask a question
loulou097
16 July 2018|
AnswerShow all 3 answers
Response from RFinn | Property representative |
Our rooms have air-conditioning and you can also request a fan is you need one. Hope that helps. All the best, Richard.
1
Vote
Starshaped
10 May 2018|
AnswerShow all 5 answers
Response from RFinn | Property representative |
Hi, if you booked a room only rate at the hotel, then a breakfast voucher can be purchased on arrival at the Reception desk for £12.00. Thanks.
1
Vote
tilerchar22
22 March 2018|
AnswerShow all 2 answers
Response from RFinn | Property representative |
Hi. Thank you for your query. We provide valet parking at the hotel for £25 a night. Please just pull up and the Concierge team will park your car for you in our secure car parking.
0
Votes
Room Tips
"All rooms are quiet as far as we know"
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"Avoid adjoining rooms unelss traveling together - very noisy."
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"Hilton has an app now that you can use to select your room."
Read review
"Top floor was very quite"
Read review
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