CLAYTON HOTEL CAMBRIDGE

My hubby and I went on an impromptu visit to Cambridge for no particular reason and chose to stay here. We were unexpectedly upgraded to a balcony room. The most comfortable bed and lovely food in the restaurant. All the staff were great. We really enjoyed our stay. Thank you

Date of stay: April 2022Trip type: Travelled

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Response from Renata Ujvari, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 1 week ago

Dear MadamBecky, We appreciate you choosing the Clayton Cambridge Hotel for your visit to Cambridge. It is brilliant to know that you enjoyed one of our lovely balcony rooms. It is great to read that you rated the staff as 'excellent' and I know that they will be really chuffed to read that, thank you. Best wishes, Renata Ujvari Deputy General Manager

Travelfec wrote a review 3 May

1 contribution

Great stay

Superb customer service and very clean rooms. Very close to the train station and botanical gardens. No parking ,but you can use the NCP Close by . Loved the library area , is great to have a cup of tea and read a book The decor of the whole hotel is beautiful .

Date of stay: April 2022Trip type: Travelled

Room Tip: Book breakfast when you arrive

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Response from Renata Ujvari, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 1 week ago

Dear Travelfec, We are so pleased that you enjoyed your stay with us. It's great to hear that the staff looked after you and you enjoyed all aspects of your stay. We are very lucky to be so centrally located close to the train station and the botanical gardens. We hope to welcome you again in the near future. Best wishes, Renata Ujvari Deputy General Manager

Nige897 wrote a review Apr 2022

Essex, United Kingdom48 contributions57 helpful votes

A great hotel

Stayed here with my partner 29/04/22, after booking through groupon. 2 minutes walk from Cambridge station, had already checked in online before our arrival. Got room key from reception and informed of a 14:00 late check out plus given 2 vouchers for a couple of free drinks in the bar & breakfast included. One Peroni & a gin later, checked out our room 415, which was modern, spotless and very nice. After an afternoon & evening sampling Cambridge we crashed back at the hotel. The bed was divine and the mattress topper was one of the best we’ve every slept on. So much my partner is now trying to source one after taking a pic of the labels on it! Breakfast was self service and we both had a full English which was very nice. Check out online plus they looked after our bags for the rest of the day while we continued to explore Cambridge. If your looking a reasonable hotel in a great location, you’ve found it. Worth a stay!…

Date of stay: April 2022Trip type: Travelled

Room Tip: Electric scooters next to hotel for hire to explore Cambridge if that’s your thing?

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Response from Renata Ujvari, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 1 week ago

Dear Nige897, It is a pleasure to read such a fantastic review! Thank you so much for leaving such a detailed feedback on your experience at Clayton Hotel Cambridge. We do indeed have the most comfortable bed there is; I am delighted you enjoyed it. I have shared your comments with the team who were equally happy to received such wonderful feedback. We look forward to welcoming you back in the near future. Best wishes, Renata Ujvari Deputy General Manager

Mark ( Leeds) wrote a review Apr 2022

Leeds, United Kingdom1 contribution

City Break

Friendly helpful staff in all departments, great location for railway station and City centre attractions. Room 604 , very high standard of luxury and cleanliness, an amazing balcony view over the city. Will definitely stay on our next visit.

Date of stay: April 2022Trip type: Travelled

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Response from Renata Ujvari, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 1 week ago

Dear loiner65, Thank you for leaving such a wonderful review following your stay with us. We were delighted that you were happy with all the aspects of your stay. We look forward to welcoming you back again in the near future. Best wishes, Renata Ujvari Deputy General Manager

Mark S wrote a review Apr 2022

11 contributions4 helpful votes

Superb Hotel

From the moment we arrived we were impressed by the hotel, it was absolutely immaculate, all the staff were really friendly and nothing was too much trouble. Our room was superb, fantastic shower and an extremely comfortable bed. We had a three course meal in the restaurant which was superb. The breakfast was really nice as well. You can get a bus into the city centre for a pound each way, this was a real bonus. We would thoroughly recommend The Clayton hotel.

Date of stay: April 2022Trip type: Travelled

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Response from Tyler Roy, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 4 weeks ago

Dear Mark S, Thank you so much for taking the time to leave such a wonderful review of our hotel. It is an absolute pleasure to read feedback as positive as this and I am delighted that the breakfast, service and facilities left such an impression on you and we appreciate your recommendations hugely. We would love to welcome you back to the hotel in the future. Kind Regards, Tyler Roy Guest Relations Manager

HollyFS wrote a review Apr 2022

Leeds, United Kingdom2 contributions4 helpful votes

FAB hotel stay in the heart of Cambridge!

Clayton Hotel Cambridge is a beautiful hotel (right next to the station if travelling by train) or has a station car park next to the hotel with a 2 minute walk - which is handy with luggage. The rooms are very modern, luxurious & spacious (and also very clean) perfect for a romantic weekend away. Staff are so polite and helpful and we had alot of luggage and the reception team helped with our bags to the rooms. Lovely breakfast and has everything you need, if you want to be healthy or have a little treat with a full English breakfast! Nice relaxing bar area to have a cocktail in before Dinner. Would highly recommend this hotel and go back!

Date of stay: April 2022

Location

Service

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Response from Tyler Roy, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 4 weeks ago

Dear HollyShak, Thank you kindly for taking the time to leave this great review of our hotel. It was a delight to read your comments and we really appreciate you taking the time to share your experience with us and award us a 5 star score. I am particularly pleased that the reception team were able to deliver such outstanding service but I'm also happy that the location, decor and breakfast left a good impression also. We appreciate your recommendations hugely and greatly look forward to welcoming you back to the hotel in the future. Kind Regards, Tyler Roy Guest Relations Manager

Stephen Moore wrote a review Apr 2022

3 contributions1 helpful vote

+1

Most amazing weekend away

We went to the Clayton Cambridge for the Easter Weekend and had the most amazing time. The whole hotel was amazing but our room was the best bit, it was incredible with beautiful views across Cambridge. All of the staff were really helpful and friendly and breakfast was lovely too. We’ll definitely be returning!

Date of stay: April 2022Trip type: Travelled

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Response from Tyler Roy, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 4 weeks ago

Dear SMLondon2019, Thank you ever so much for such a wonderful review. I am absolutely delighted to hear how much you enjoyed your stay and that the view, breakfast and staff left such a good impression on you. This is the kind of stay and level of service we aspire to provide to all our guests and we are so pleased to see we were successful. We look forward to welcoming you back to the hotel in the future. Kind Regards, Tyler Roy Guest Relations Manager

NatnLewis wrote a review Apr 2022

Queniborough, United Kingdom44 contributions19 helpful votes

Family break

Very close to the train station, ideal to drop off your bags and go to explore Cambridge. Rooms are wonderfully furnished and very clean. The beds are too die for, the best nights sleep in a hotel I have ever had! Breakfast was delicious and plentiful! Would definitely recommend this hotel if you are traveling by train to Cambridge for the weekend.

Date of stay: April 2022

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Response from Tyler Roy, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 4 weeks ago

Dear NatnLewis Thank you so much for taking the time to leave such a wonderful review of our hotel. It is an absolute pleasure to read feedback as positive as this and I am delighted that the location, rooms and breakfast left such an impression on you and we appreciate your recommendations hugely. We would love to welcome you back to the hotel in the future. Kind Regards, Tyler Roy Guest Relations Manager

Fred Webb wrote a review Apr 2022

3 contributions

Mini break in Cambridge

Hotel clean and comfortable with easy access tho the NCP car park was absolute rip off - had to pay for 2 days and only there for 12 hours. The saving grace was the lovely evening meal served by Vicente who was a real star and credit to the hotel!! Fred Webb

Date of stay: March 2022Trip type: Travelled

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Response from Tyler Roy, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 4 weeks ago

Dear Fred Thank you ever so much for taking the time to leave such a wonderful review of our hotel I am absolutely delighted that we earned 5 stars. I am sorry to hear about the issues you had with parking which is unfortunate drawback of our convenient location. However, I am thrilled to hear the Vicente was able to turn it around with his exceptional service. I will be passing your comments along to him and he will be thrilled. Thanks again and we look forward to welcoming you back to the hotel in the future. Kind Regards, Tyler Roy Guest Relations Manager

Liz M wrote a review Apr 2022

Sidcup, United Kingdom5 contributions1 helpful vote

Lovely hotel for a family city break

I recently stayed here with my husband and young children for a night and we would definitely recommend it! The room was beautifully styled and had everything we needed for our stay. The master bed was huge and extremely comfortable and the bathroom had a really powerful shower. Everything had been cleaned exceptionally well and was spotless. There was a lovely selection of tea, coffee and biscuits in the room and the AC worked well for us. The staff on the reception desk were very polite and check-in was quick and simple. We had breakfast in the restaurant and thought the selection of food was excellent and replenished frequently. The location of the hotel was perfect - easy to walk into the city centre and great for transport links with it being right next to the station. The station car park next door was very convenient for us to use and there are a few shops next door to the hotel which were ideal for when the kids wanted some snacks! Overall, we would definitely recommend this hotel and would love to return in the future!…

Date of stay: April 2022Trip type: Travelled

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Response from Tyler Roy, Guest Services / Front Office at Clayton Hotel Cambridge

Responded 4 weeks ago

Dear Liz M, Thank you so much for such a lovely review of our hotel. It was a delight to read your comments and we really appreciate you taking the time to share this experience with us. I am so pleased to hear that the room, location, food and staff left such an impression on you and we appreciate your recommendations hugely. Thanks again for your time and we are very much looking forward to you next visit. Kind regards, Tyler Roy Guest Relations Manager

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