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Berkeley Suites

About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Room Service
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Laundry Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Microwave
Refrigerator in room
Minibar
Smoking rooms available
Good to know
HOTEL STYLE
Luxury
Charming
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
779Restaurantswithin 0.5 km
195Attractionswithin 0.5 km
Reviews & more
60Reviews
67Photos
2Q+A
9Room tips
Traveller rating
  • 37
  • 14
  • 7
  • 2
  • 0
Time of year
Traveller type
Language
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  • English
Show reviews that mention
We held our wedding at the sister venue, The Square Club, last weekend and we had the pleasure of staying in suite 4 for a few days either side of our big day.

The suites are in a separate townhouse on Berkeley Crescent which is beautifully renovated inside. It felt super secure
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Response from PoppyM180, Manager at Berkeley Suites
Responded 2 Nov 2018
Dear Amy, Thank you so much for your lovely review! We were thrilled to be part of your special day and I hope that you and Ben had the most fantastic wedding over at The Square Club. It is so great to hear that you loved staying in our luxury suites. With the additional space and stocked up kitchenette they really are perfect for a wedding! Our projector systems installed with Video Art are such a fun feature and I'm glad you enjoyed browsing through the gallery. Thank you for mentioning Renata by name, it is so nice to see her hard work being noticed! Congratulations once again on the wedding and I do hope that you or your family will come back and stay with us again. Kind regards, Poppy Hotel Manager
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I have spent many years going to the finest hotels in the world. This isn’t one of those. It does however has aspirations to be one of those and that is so much better- especially when you compare the price difference for a suite covering the whole floor. An unchecked mini bar an
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Response from PoppyM180, Manager at Berkeley Suites
Responded 15 Oct 2018
Dear Mark, Thank you for your lovely review! It is so great to hear your feedback as it really makes all our hard work worth it! I do agree that the suites offer plenty of space with a living room, kitchenette and spcious bedroom and bathroom, each across it's own floor. I'm so glad that you like the unique design, as an independent company it is so important to us to put thought and individuality in to our rooms. As you mentioned we do not have a lift, but we do take requests to be on the ground floor and help our guests with their luggage when checking in. We are really looking forward to having you back in a couple of weeks of time, when I hope you will enjoy some more wine with your complimentary minibar! Kind regards, Poppy Hotel Manager
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My experience in this hotel was a joke, yet sad and depressing!

1st phase of the joke:

1. Booked a suite for 2 nights via booking.com

2. Arrived there, while checking in, realised that parking is at a completely different place

3. After a hassle (can explain later in detail)
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Response from Poppy M, Manager at Berkeley Suites
Responded 23 Aug 2018
Dear Loay, I am so disappointed to read your review and would like to apologise again for the issues you had during your stay at The Berkeley Suites. As we discussed on the phone we aim to be as transparent as possible on booking.com that our Deluxe Suites are located 1 minute walk from the hotel. This allows for the extra space, privacy and peace that I think make our Suites so special. All guests at the Suites have full access to the facilities of the Hotel including The Square Club, restaurant and bar. We aim to provide the highest levels of customer service so it is disappointing to hear that this was not provided for you. I have already raised the customer service that you were given with the team and am confident that our usual levels of excellent service are back in place. After speaking to you on the phone I was in touch with booking.com straight away to arrange the refund of your second night to ensure that you were not charged for the room you did not use. Our usual hotel policy is that 24 hours is required to amend or cancel bookings which is why the receptionist wasn't able to refund you straight away. Clearly your experience is an exception to this rule and I was more than happy to ensure you could be refunded. I do hope that you will return to us for a visit in the hotel, which perhaps may suit your needs better. With all the facilities on site and a lift for easier access. Kind regards, Poppy Hotel Manager
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Joined onto the end of the The Berkeley Square Hotel, these suites are a little drop of luxury in the heart of Bristol. The rooms are spacious and although I was here for a business trip, they would be great for brides to be to get ready on the all important morning.

I was give
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Response from Poppy M, Manager at Berkeley Suites
Responded 25 Jul 2018
Dear GeekStewie, Thank you so much for your detailed review of your stay it's very much appreciated! As a small, independent hotel chain we drive our focus to be individual and each of our Deluxe Suites has been uniquely designed with its own artwork and furnishings so it's great to hear your enjoyment. I apologise for the WiFi not functioning properly during your stay, as well as the projector - we appreciate all kinds of feedback. However, thank you for your kind words about the cleanliness and I shall pass this onto our housekeeping team who will be delighted to hear this. I hope you will stay with us again in the future. Kind regards, Jekaterina Kolesova Assistant Manager @ Berkeley Suites
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We stayed ina “suite” but the tiny bed was crammed into a tiny bedroom with no headroom. The doors were short and I had to duck to get under them. The rooms were otherwise well appointed and generally clean.
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Review collected in partnership with this hotel
Response from Poppy M, Manager at Berkeley Suites
Responded 25 Jul 2018
Dear robinkhammond, Thank you for taking the time to review our Deluxe Suites - I do apologise that you felt our bedrooms to be smaller than you had hoped but I do appreciate your comments of our rooms being of a clean standard. As our Deluxe Suites are in a Grade II* listed Georgian townhouse each of our Deluxe Suites is varies in size which is what makes each suite unique and individual, so if you do decide to stay with us again perhaps you can try another one of our 4 other Deluxe Suites to see if it's more to your liking. If you'd like to discuss this over the phone, please do not hesitate to get in touch on 0117 925 4000. Kind regards, Jekaterina Kolesova Assistant Manager @ Berkeley Suites
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Photo provided by managementBerkeley Suites
Photo provided by managementBerkeley Suites
Open plan living area
Horrible pillows
Dirty bedroom rug
Rubbish under bed
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We are considering booking a stay with you in September on a Saturday. We would be driving and so parking is important for us. I note you say there is only limited parking, what is the likelihood that you will be busy early afternoon on a Saturday, and if your car park facility is full where else is secure parking available close by? I would prefer to pre book parking but I note from the previous question that this is not possible.
Is there parking included/chargeable?
Dear WanSumSun, Thank you for your question. Berkeley Suites does have a private off-road carpark available just a minutes walk from the suites. It is available on a first come first serve basis and is charged at £7 a night. Should you require parking on arrival please ask at reception and they will be able to inform you if there are spaces, and if so, issue you with a permit. Kind regards Annabel
0 votes
"Suite 1 is below ground level so is pretty cool in hot weather"
"They know which suite is ideal for a wedding so ask for the ‘wedding suite’"
"Don’t have level two room"
"Defo do a suite!!"
"Great Suites"
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PRICE RANGE
US$137 - US$269 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
5
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