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Mercure Bristol Holland House Hotel & Spa

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Mercure Bristol Holland House Hotel & Spa
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2,433 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Bristol Holland House Hotel & Spa
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Showing 2,357: English reviews
Reviewed 2 August 2015 via mobile

Myself and 7 friends had the pleasure of staying here for one night and using the spa...the rooms were large&clean..the food was very nice & the staff were very helpful...would definately stay again...good central accommodation...couldnt fault it.

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Helpful?
1Thank Avril B
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I am delighted to read that you enjoyed the Spa and found the staff so helpful, I will be sure to pass your comments on. Thank you again for sharing your experience, and...

Bournemouth
Reviewed 31 July 2015

Stayed here for one night on business and without exception all staff were very well turned out and professional. The dinner was good. The breakfast was very good and hot. (The sausages were excellent - wished I had asked where they got them from). My room was spotless and extremely quiet. Avery enjoyable stay - would definitely recommend this hotel.

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Helpful?
1Thank ValandBrian3589
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for telling us about your stay at Mercure Holland House, It is always a pleasure to recieve positive feedback. I am pleased that you enjoyed your breakfast, our sausages are from AJ Butchers located in the West Country. Thank you again for your comments, We look forward to welcoming you on your next visit to Bristol. Kind Regards...

Reviewed 30 July 2015 via mobile

Visited Holland house with my best friend in May for her birthday and saw the Sunday special which seemed such good value for money - and we weren't disappointed !! Everything looked spotless on arrival.. Beautiful decor and furnishings. A bit of a wait at check in but that's as expected. The lady that checked us in wasn't very friendly...

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Helpful?
1Thank ChalkyB8792
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I am pleased to read that you slept so well and enjoyed our new menu. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Bristol, United Kingdom
Reviewed 30 July 2015

Lively smart hotel inside, okay on the outside but the main thing being the room and ours was perfect, nice bathroom and hot shower. Comfy big beds, I'd define toy stay again, brekkie was yum! Walking distance from everything and a spa, but I didn't get time to use it.

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Helpful?
Thank mrschappers
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for telling us about your stay at Mercure Holland House. I am delighted to read that you enjoyed the hen do and will stay with us again. On your next visit be sure to ask about the spa treatments we offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant...

Woodbridge, Suffolk
Reviewed 30 July 2015 via mobile

I stayed here for work as we were training in Bristol...the hotel is ideally situated and has good parking facilities around the back although these could be advertised a bit more around the front and it does cost £13 a night. The service we received from reception was very good and the staff were polite. Our Dinner was amazing, the...

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Helpful?
Thank gingerwinger66
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for telling us about your stay at Mercure Holland House, It is always a pleasure to recieve positive feedback. I am pleased that you enjoyed our new urban menu and found the rooms so comfortable. We are also awaiting planning permission for better signage for the front of our hotel which we hope to have in place in...

Rockville, Maryland
Reviewed 29 July 2015

We arrived late and tired, but the hotel staff stayed up to quickly get us all into our rooms. The staff were excellent, and I really appreciated the beautiful grounds for my morning walks. Breakfast was a buffet, well stocked with good food.

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Helpful?
Thank ieckstrand
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for your kind review of Mercure Holland House. I am delighted that you enjoyed your breakfast and our central location, i will pass your feedback on to our team. We look forward to welcoming you back in the near future. Kind Regards Laura Withers Duty Manager

Reviewed 29 July 2015 via mobile

I have stayed here loads of times on business more than 10 times put it that way and every time in the morning at breakfast I have to order my tea and poached eggs at least twice and its takes on average 15mins just to get a cup of tea It's not busy about a 1/3 full. Ruins what could...

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Helpful?
Thank Simon A
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel And Spa. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies regarding the problems you experienced during breakfast . i have passed your comments on to the restaurant manager. Rest assured that...

Reviewed 28 July 2015

Hotel facilities are excellent. Stayed on a brilliant deal including dinner, bed and breakfast and a spa treatment . The staff were excellent, especially Patrick and his team in the Restaurant. Food was very good - a free drinks voucher was a bonus! Huge double double well furnished bedroom, a nice but small swimming pool. Only drawback is that changing...

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Helpful?
1Thank Julie B
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback, I am please to read that you enjoyed our popular spa reviver package and took advantage of our central location. Thank you again for sharing your experience, and we hope your next visit will...

London, United Kingdom
Reviewed 28 July 2015

Lovely large room! Two queen sized beds, big TV, nice bathroom with large shower. We enjoyed this quiet hotel and had a good sleep. Big windows but sensible curtains that kept the light out well. We enjoyed a swim in the 'fitness pool' (no lifeguard, so under 16's must be accompanied. I hadn't read the blurb properly and was expecting...

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Helpful?
Thank Claire C
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for the great review of the Mercure Holland House! I am pleased to read that you enjoyed yours stay with us and found your room so spacious. I am also glad enjoyed our breakfast buffet and there were plenty of options for a gluten free diet. Thank you again for your kind feedback ,We look forward to welcoming...

Reviewed 26 July 2015 via mobile

What can I say? Arrived on Friday and when I walked into my room I realised it didn't have a bath so I requested a room change with a bath which they happily gave me free of charge even though the new room I got was classed as a suite. The room was spotless, comfortable and very modern. The bed...

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Helpful?
Thank Keighley R
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted to read that we could give you a room with a bath and you found it so spotless and modern. The bars...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 

Additional Information about Mercure Bristol Holland House Hotel & Spa

Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Region: United Kingdom > England > Bristol
Price Range: €90 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Hotel Style:
#2 Spa Hotel in Bristol
#12 Luxury Hotel in Bristol
#13 Business Hotel in Bristol
#13 Family Hotel in Bristol
#16 Romantic Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Holland House Hotel & Spa staff and other travellers.
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Questions? Get answers from Mercure Bristol Holland House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Never stayed the night, booked spa afternoon for a friends birthday .. Really disappointing”
 of 5 bubbles 967janel, 19 Feb 2017 | Read review
“Dont go when busy.”
 of 5 bubbles 495patt, 18 Feb 2017 | Read review
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 of 5 bubbles abrahamlion568, 6 Feb 2017 | Read review
“if you don't want to be woken up early by the church bells, ask for a room at the back.”
  • Spacious bathtub
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 of 5 bubbles chelliechellechel, 31 Jan 2017 | Read review
“We found the ground floor room was better for our needs”
 of 5 bubbles Johnman1, 29 Jan 2017 | Read review
5 of 5