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Mercure Bristol Holland House Hotel & Spa

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Mercure Bristol Holland House Hotel & Spa
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2,438 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Bristol Holland House Hotel & Spa
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Showing 2,362: English reviews
London, United Kingdom
Reviewed 1 week ago NEW

Large family room, with two large doubles. Quiet and well provisioned. Good hot well laid out breakfast. Pool was great, 8am Saturday we swam with no others, though Friday eve was little too busy for lengths. 12 noon seems late for a std check out, ideal.

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Helpful?
Thank dr8484
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear dr8484, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

London, United Kingdom
Reviewed 1 week ago via mobile

Short weekend break in Bristol to meet up with friends staying elsewhere. Parking spaces are small and the car park is busy all the time. £13 for 24hrs or £2.50 per hour. Room was reasonable - the light fitting was odd and smelly once on for a while. Bed was comfy and room was surprisingly quiet for the number of...

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Helpful?
Thank Elaine L
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Elaine L, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Bristol, United Kingdom
Reviewed 1 week ago

Very disappointing.. No hot tub or jaccuzzi.. Use of hotel pool, but have to walk through car park outside to get there.. Pool was full of kids.. No relaxation here, only 1 hairdryer to changing rooms, showers was freezing cold.. Had a back massage with Emma, luckily she was good ..

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Helpful?
Thank Jane L
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Jane L, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned. We...

Reviewed 1 week ago via mobile

Car park very full and congested street whilst queuing. Room very nice but it was £160 so should be! Breakfast!!! Walked out and demanded not to be charged. Cold pot of tea brought to the table. Bacon looked like it still belonged on the pig! Queue to get your hot food then wait fir toast but no bread! Asked three...

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Helpful?
1Thank Rob Derbyshire 2
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Rob Derbtshire 2, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned....

Reviewed 1 week ago via mobile

Lovely hotel, could be a bit cleaner, church bells for an hour on a Sunday really let it down! Double glazing would be good! There was also no parking which was unexpected as it's a shame you can't book this in advance. Close to town which is good!

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Helpful?
Thank Charley B
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Charley B, Thank you for taking the time to share your feedback. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned. We hope to welcome you back to our hotel in the near future. Sincerely, Melih Yanik Operations Manager

Isle of Man, United Kingdom
Reviewed 1 week ago

We stayed here 9 to11 December 2016. We arrived around 9 pm Friday evening, the car park was packed so had to use the pay and display nearby which was also very full. The main reason I use this hotel is for ease of parking but not on this occasion. Not their fault but I wasn't happy leaving my pride...

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Helpful?
Thank Pat T
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Pat T, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned. Unfortunately...

Lancashire, United Kingdom
Reviewed 1 week ago

Not too far from Cabot Circus, or the train station. The staff was very friendly and helpful when I needed a plug adapter, and the room was lovely! very clean and professional. Loved the heading of the bed too! very eye catching.

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Helpful?
Thank PrincessH-PrinceA
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear PrincessH-PrinceA, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Windsor and Maidenhead, United Kingdom
Reviewed 1 week ago via mobile

Food very nice and staff in restaurant were good. Room was fine but a bit cold; could do with double glazing. We had a spa package deal. We weren't concerned with the spa being across the road as it was very nice and the treatments were great! However, the hotel's pool was a real let down. We wanted to go...

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Helpful?
Thank sparklyvix
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear sarklyvix, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Would you please contact me directly on h6698-rd@accor.com to discuss the issue you have had on your stay?...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

I was working in the Mecure Bristol on a conference and although the Forrest Suite was a little tired in decor, this was more than compensated by the extremely helpful hotel staff. This is the first hotel i have stayed in that instantly responds to any requests made. The food in the Urban restaurant was very tasty served again by...

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Helpful?
Thank Jim C
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Jim C, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Southampton, United Kingdom
Reviewed 1 week ago

Visited with family for a family funeral. Staff extremely helpful, we were upgraded as it was my husband's birthday. Breakfast was plentiful and very good, especially sausages. We were glad we arrived relatively early in the afternoon as the car park did seem to get very full.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gill047
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Gill047, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 

Additional Information about Mercure Bristol Holland House Hotel & Spa

Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Region: United Kingdom > England > Bristol
Price Range: €91 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and ACCOR so you can book your Mercure Bristol Holland House Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Hotel Style:
#2 Spa Hotel in Bristol
#12 Luxury Hotel in Bristol
#13 Family Hotel in Bristol
#13 Business Hotel in Bristol
#16 Romantic Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Holland House Hotel & Spa staff and other travellers.
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Questions? Get answers from Mercure Bristol Holland House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Elsewhere”
 of 5 bubbles booker1989, 25 Feb 2017 | Read review
“Never stayed the night, booked spa afternoon for a friends birthday .. Really disappointing”
 of 5 bubbles 967janel, 19 Feb 2017 | Read review
“Dont go when busy.”
 of 5 bubbles 495patt, 18 Feb 2017 | Read review
“Great Cocktails /Large Bedrooms”
 of 5 bubbles abrahamlion568, 6 Feb 2017 | Read review
“if you don't want to be woken up early by the church bells, ask for a room at the back.”
  • Spacious bathtub
  • Sooo comfortable
 of 5 bubbles chelliechellechel, 31 Jan 2017 | Read review
5 of 5