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Mercure Bristol Holland House Hotel & Spa

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Mercure Bristol Holland House Hotel & Spa
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2,435 Reviews from our TripAdvisor Community

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Showing 2,359: English reviews
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Essex
Reviewed yesterday NEW

This was pre booked as I was travelling for work, but unsure what time I would arrive. When it became apparent I was going to be late my colleague phoned the Hotel to inform them, the response was a curt " Well what time will you be here?" Having explained it may well be after midnight they said they would...

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Thank booker1989
Reviewed 2 days ago NEWvia mobile

This hotel is fantastic. Lots of comments and photos on the look of the hotel which is a shame and from our point of view irrelevant. The staff are brilliant and can't do enough for you, from the moment we arrived until we left they were polite, friendly, knowledgable of the area, very helpful and obviously happy in their work....

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Thank TheDJones
Reviewed 2 days ago NEWvia mobile

Arriving with twins toddler after a 3h car journey. The room was nice but full of humidity The food in room service was bad The bread was the worst bread we ever tried; please don't order that. Staff room service was very pleasant and professional Reception staff was cold and not pleasant Manager refund the bad food and upgrade us...

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Thank Olidefavrel
Reviewed 2 days ago NEW

This hotel was easy to find, the parking was located at the back of the hotel, but again was easy to access and well sign posted. We were booked in to stay 2 nights with breakfast included, I knew there was going to be a parking charge, £13 a day seems a little much, especially as were were there for...

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Thank Jessy May M
London, UK
Reviewed 3 days ago NEWvia mobile

We stayed last minute at the hotel and booked it seamlessly though the Hotel.com app. Cost for 4 of us was £99 with £20 additional charge for breakfast. An additional car park charge of £13 overnight was enforced. It's the first time a hotel has charged me for parking and is one reason I may not stay in this hotel...

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Thank LeLag
Cardiff, United Kingdom
Reviewed 5 days ago NEW

Good facilities at this hotel- pool, robes, slippers, coffee machine and splendid views. Didn't have breakfast as preferred a lie-in- the Sunday bells of the cathedral opposite were a delight to hear!

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Thank pensionden
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear psychden, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Brighton
Reviewed 5 days ago NEW

It may not look central on the map but it's definitely worth staying at. Lots of parking spaces (£13 per day) and a ncie walk into Bristol. Being on the outskirts of the city centre means it's easier to drive to. Anyway, rooms were very clean and the staff couldn't do more to help. Certainly be staying there if we...

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Thank scamander
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear scamander, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

London, United Kingdom
Reviewed 6 days ago NEW

Large family room, with two large doubles. Quiet and well provisioned. Good hot well laid out breakfast. Pool was great, 8am Saturday we swam with no others, though Friday eve was little too busy for lengths. 12 noon seems late for a std check out, ideal.

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Thank dr8484
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear dr8484, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Short weekend break in Bristol to meet up with friends staying elsewhere. Parking spaces are small and the car park is busy all the time. £13 for 24hrs or £2.50 per hour. Room was reasonable - the light fitting was odd and smelly once on for a while. Bed was comfy and room was surprisingly quiet for the number of...

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Thank Elaine L
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Elaine L, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Bristol, United Kingdom
Reviewed 1 week ago

Very disappointing.. No hot tub or jaccuzzi.. Use of hotel pool, but have to walk through car park outside to get there.. Pool was full of kids.. No relaxation here, only 1 hairdryer to changing rooms, showers was freezing cold.. Had a back massage with Emma, luckily she was good ..

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Thank Jane L
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Jane L, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 

Additional Information about Mercure Bristol Holland House Hotel & Spa

Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Region: United Kingdom > England > Bristol
Price Range: €90 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and ACCOR so you can book your Mercure Bristol Holland House Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Hotel Style:
#2 Spa Hotel in Bristol
#12 Luxury Hotel in Bristol
#13 Business Hotel in Bristol
#13 Family Hotel in Bristol
#16 Romantic Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Holland House Hotel & Spa staff and other travellers.
26 questions
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Questions? Get answers from Mercure Bristol Holland House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Elsewhere”
 of 5 bubbles booker1989, 25 Feb 2017 | Read review
“Never stayed the night, booked spa afternoon for a friends birthday .. Really disappointing”
 of 5 bubbles 967janel, 19 Feb 2017 | Read review
“Dont go when busy.”
 of 5 bubbles 495patt, 18 Feb 2017 | Read review
“Great Cocktails /Large Bedrooms”
 of 5 bubbles abrahamlion568, 6 Feb 2017 | Read review
“if you don't want to be woken up early by the church bells, ask for a room at the back.”
  • Spacious bathtub
  • Sooo comfortable
 of 5 bubbles chelliechellechel, 31 Jan 2017 | Read review
5 of 5