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Mercure Bristol Holland House Hotel & Spa

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Mercure Bristol Holland House Hotel & Spa
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2,327 Reviews from our TripAdvisor Community

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Showing 2,254: English reviews
Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here on a Friday night, fortunately knew the area but the hotel is in a great location - right by the train station and city centre. Staff were extremely helpful, the room was both spacious and cosy and the facilities were great. Only complaint was that no toothpaste was provided but other than that a thoroughly enjoyed stay.

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Helpful?
Thank LittleMonkeyMan21
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear LittleMonkeyMan21, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Bristol, United Kingdom
Reviewed 4 days ago NEW

I was really looking forward to our works christmas party. But from the minute we got there. The head waiter was rude and obnoxious!. They had all the seating wrong so our department couldnt all sit together! And when we asked we were just shouted down by this waiter! They brought rock hard bread rolls round with some butter. My...

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Helpful?
Thank 2014dixie
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear 2014dixie, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Reviewed 5 days ago NEWvia mobile

Arrived @ the hotel was upgraded to a privileged room which was great .. We booked the package which included dinner ,breakfast & a spa treatment....all very good tho there was a muddle with the dinner booking ,but we got complementary Prosecco 🍾 When I went to check out the dinner had been charged on to my card , but...

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Helpful?
Thank Hankypankh
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Hankypankh, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Reviewed 5 days ago NEWvia mobile

Stayed Friday and Saturday night for our annual pre Christmas weekend break booked 2 rooms with breakfast at a very good rate of £165 but this was booked in June Hotel location is OK about a 10 minute walk into town with another 10 minutes to Cabot Circus there's some bars and restaurants nearby. Hotel also has onsite car park...

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Helpful?
Thank Kevin J
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Kevin J, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

Devon, United Kingdom
Reviewed 5 days ago NEW

The hotel is in a great location - very close to the beautiful St. Mary Redcliffe Church. It's also a ten minute walk from Temple Meads and the city centre. The one major negative was the service of a receptionist - who was rude and unfriendly at both check in and check out. She obviously doesn't enjoy her job as...

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Helpful?
Thank Alex C
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Alex C, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that...

Worthing, United Kingdom
Reviewed 5 days ago NEW

Situated in a nicely re-designed former office block, this hotel is only a few minutes walk from several restaurants and the start of the many shops in Bristol. On both nights we ate in the hotel, the first night was great, good atmosphere in the bar area and comfy seating too. We both had a delicious burger. We were looking...

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Helpful?
Thank Paulx22
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Paulx22, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

None
Reviewed 5 days ago NEW

Started here for business many times, but this time was my worst experience. Firstly the car park was full when I arrived as they rent out the spaces during the day to local businesses without parking. I was told very rudely to stay elsewhere if I didn't like it. Room was freezing cold. Online book in didn't seem to work.

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Helpful?
Thank A6060RSsimona
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear A6060RSsimona, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Bournemouth, United Kingdom
Reviewed 6 days ago NEW

It was our first time in Bristol and we were quite happy with this hotel. The location is perfect, close to town centre and only 10 minute walk from the tren station. The size of the standard room is great (it had two double beds and it was still plenty of space) We used the swimming pool which has an...

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Helpful?
Thank Mbp6
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Mbp6, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Cambridge, United Kingdom
Reviewed 6 days ago NEW

We went to this hotel for a short break, the room and service was excellent, except when you go to the pool and expect to pick your towel up pool side, you can’t you have to collect your towel from reception – which is a fag unless you want to walk to reception in your swimwear! The bed was comfortable,...

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Helpful?
Thank GrahamGallagher
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear GrahamGallagher, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this...

Reviewed 1 week ago NEWvia mobile

Carmen and Pablo were amazing!on floor 5 bar for our party!!! Excellent customer service the best ever people amazing beard on pablo. And carmen is very sexy and amazing in her glasses beautiful people!!

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Helpful?
Thank Kayleigh H
Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Kayleigh H, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 

Additional Information about Mercure Bristol Holland House Hotel & Spa

Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Region: United Kingdom > England > Bristol
Price Range: €72 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelTravel.com, ACCOR, Travelocity, Odigeo and Priceline so you can book your Mercure Bristol Holland House Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Hotel Style:
#2 Spa Hotel in Bristol
#12 Luxury Hotel in Bristol
#13 Family Hotel in Bristol
#13 Business Hotel in Bristol
#16 Romantic Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Holland House Hotel & Spa staff and other travellers.
24 questions
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Questions? Get answers from Mercure Bristol Holland House Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms were good if you join the loyalty programme you get a better type of room called privilege.”
 of 5 bubbles T0ny100, 24 Nov 2016 | Read review
“461 and 462 both very good and close to lift”
 of 5 bubbles juliejV5640SN, 13 Nov 2016 | Read review
“For quietness, 5th floor was excellent.”
 of 5 bubbles paulcZ3212LM, 6 Nov 2016 | Read review
“Reasonable upgrade to superior room”
 of 5 bubbles 304MarionL304, 6 Nov 2016 | Read review
“Get there early to secure a parking space”
 of 5 bubbles 864andrewj, 5 Nov 2016 | Read review
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