This IBIS is all about the location. The communal areas are rather soulless and the breakfast isn’t up to much. I was disappointed to be given plastic straws in a drink from the bar. I didn’t want, nor ask for a straw. Don’t they watch the Blue Planet. There’s no carpark, but there’s an adjacent, though expensive, NCP. I understand they don’t clean the rooms during your stay of more than one night during the pandemic, but we should have been advised of this on arrival. Having more than one teabag per person for a two-night stay would have been nice. And the option of dry towels. Don’t expect any frills. Everything is pared to the bone. A second pillow was supplied on request.
Since I have written to the hotel directly with my complaint, and have had no response, I decided to leave this review. On check in, I was given my key and went to my room, as I walked in to the room I realized there was a couple in the bed! This was very embarrassing, and obviously I went back to reception to complain. Although they offered an apology, I was quite annoyed at this, especially considering the current Covid situation, as they had just caused me to walk in to a stranger's bedroom. The second room was thankfully vacant, but I found the room to be very basic, small and not particularly clean. The bed sheets had stains on, the TV had finger prints all over it, meaning it clearly hadn't been cleaned - again not good under current Covid situation. The bedroom window was damaged, and only opened 2 inches. Unfortunately, the room was very warm and fousty, and there was no Air Conditioning. There was an air cooling unit, but this didn't work. To make things worse, directly outside my window was a very noisy A/C unit that was noisy all night, so I had a choice of noise with window open or a very hot room. The hotel is not cheap, I won't stay here again, for just a few £'s more you could stay at Holiday Inn, or Marriott which are far superior. …
Nice and central, with lots of (pretty pricy) parking nearby. We had a spotlessly clean, quiet room and a great night's sleep. There was a disconcerting group of 7 twenty-somethings congregating in the foyer, masks under their chins, but the staff were properly masked at all times. Our big mistake was having breakfast. The non-branded brown sauce was really the highlight as the food itself was grim beyond measure. Tepid, cheapest possible ingredients - really one decent hot sausage in a fresh roll would have been far nicer than the horrible offering we were given. Greying scrambled egg with the texture of tiling grout was a real low point. But the bed was very comfy.
We loved staying at the Ibis Bristol Centre - it was clean modern, functional and with a large comfortable bed. And the room rate was very reasonable. It's located in Millenium Square by the Floating Harbour, with a great choice of restaurants and bars in the area. Loads of places to eat, drink or to go for a harbourside walk or run. Would stay there again.
On arrival great customer service. As before 2pm were given the option of paying £5 extra to check in early which we took. Room was clean and to normal Ibis standards. Bed was comfortable but the pillow was too hard, not my preference with no choice Ideally placed to visit SS Great Britain. Access across river on ferry £1.20 each way per person Lots of restaurants close by Definitely recommend