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The Washington

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587 Reviews from our TripAdvisor Community

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Showing 555: English reviews
York, England, United Kingdom
Reviewed 22 July 2015 via mobile

Staff are very friendly and helpful. Breakfast was good. Only complaint room was very hot even with the window open and could do with a lift as stairs are steep .Their bar around the corner offers guests a discount and had a nice atmosphere.

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Helpful?
Thank Janine H
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Janine H, Thanks for your review – it is always great to receive feedback from our guests! I am really glad you found the staff to be of assistant – I will pass your feedback to the team, who work very hard to deliver the very best customer service to all of our guests. Our breakfast is a great...

Friston
Reviewed 20 July 2015

This well placed to the lovely City Centre of Bristol was just about all it had going for it I`m afraid. Yes, Bristol was entertaining many many more visitors than usual, but I booked the hotel in April 2015: that part of the experience was easy, with very helpful staff. However, the room we had was small, and packed full...

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Helpful?
Thank JazzBirdFriston
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear JazzBirdFriston, Thank you for taking the time to review us on Tripadvisor, we really appreciate feedback in order to continually make positive improvements for our guests. I am glad you appreciated our central location it does make a great spot for site seeing, especially with so many exciting summer events currently in Bristol. I am very sorry that you...

Newton Abbot, United Kingdom
Reviewed 17 July 2015

Had a pleasant stay. Two rooms booked to allow for graduation day. Hotel clean and good value and would definitely use again. Minor observation nets ripped in three places which was a shame as this minor thing was very noticeable. Breakfast was good and service very good with a good range of fresh cooked food. All staff professional and friendly....

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Helpful?
Thank jedi1962
WashingtonManager, Guest Relations Manager at The Washington, responded to this review

Dear Jedi1962, Thank you very much for staying at The Washington and for reviewing us – it’s always helpful to receive feedback. Firstly, I’m really glad you enjoyed your stay, and hope you had a great time celebrating graduation day. As we are so conveniently located near to the university buildings, it’s been great seeing so many graduates and their...

Cardiff, United Kingdom
Reviewed 13 July 2015

nice and friendly check in room was clean but at a closer look just a little bit more house work it would get a perfect score. Bathroom was a good size with a small bath and shower the only issue was a low ceil and door frame as I am 6foot2 it would someone about 5foot8 as I banged my...

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Helpful?
Thank Martin L
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Martin L, Thank you for reviewing us, as a small guesthouse we really appreicate it! I am glad you found our front of house staff friendly and efficient, we do our best to deliver the best customer service to all our guests. I will pass on your feedback to the housekeeping team, although daily inspections are issued to ensure...

Leeds, United Kingdom
Reviewed 13 July 2015 via mobile

Stayed here at the weekend. I think all the foundations are there, very friendly staff and a good breakfast. Excellent bedroom accessories including a selection of teas, coffees, shortbread biscuits, fresh fruit, shower gels/conditioner. However, as mentioned in previous posts, the hotel in general both internally and externally along with my room was very very tired and worn looking, whilst...

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Helpful?
Thank Richard S
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Richard S, Thank you so much for taking the time to review us with such positive feedback :) We are glad you enjoyed our hospitality trays in the room and we have recently updated our shower gels and soap so glad you liked these too! As we are a guesthouse slight wear and tear is to be expected and...

Yarm
Reviewed 12 July 2015 via mobile

From the moment you walk in the attention to detail is second to none.You could be walking into a really top class hotel. The staff are professional, attentive and very friendly. In the room the facilities are well thought out, lots of different teas, even cocoa and ovaltine. The shampoo and soaps were lovely. The domestic staff were polite and...

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Helpful?
Thank leigh j
WashingtonManager, Manager at The Washington, responded to this review

Dear leigh j, Thank you so very much for your ever so kind review. Our staff work so hard all year round to give every guest personal service and exceptional customer care. I am so pleased that you got to experience this first hand! I will certainly pass on your comments to them, it'll be a great encouragement. I am...

London, United Kingdom
Reviewed 7 July 2015

When I checked in I was asked the usual. Do you want early morning call? No. Do you want a paper? Yes However, no paper was provided and when I enquired I was told staff had forgotten. How can you forget something that you are supposed to do daily is beyond me. The furniture in the room was so worn...

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Helpful?
Thank Mike V
WashingtonManager, Manager at The Washington, responded to this review

Dear Mike V, Thank you for taking your time to share your experience about your recent stay at The Washington Guest House. I am very sorry to hear that there were some issues that marred your visit here. I can assure you that none of them are regular occurances. I will be speaking to both my breakfast team and reception...

Truro, United Kingdom
Reviewed 5 July 2015

I was just staying for one night and looking for a cheap hotel near the venue I was attending. The hotel is walking distance of the centre, although I took a taxi which was quite expensive (and the driver didn't know where he was going, but that's not the hotel's fault!). The hotel has secure car parking and a good...

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Helpful?
Thank IMB2011
WashingtonManager, Manager at The Washington, responded to this review

Dear IMB2011, Thank you for taking your time to review your recent stay with us. We are thrilled that you enjoyed being here and found us to be good value for money. We are indeed very conveniently located close to local amenities, Clifton Village and city centre. I'm really sorry that the cost of a taxi turned out to be...

Truro, United Kingdom
Reviewed 1 July 2015

The hotel is well situated, being in the Clifton area of Bristol. The staff are very pleasant but the decor is well worn and in need of refurbishment. Our room size was good and the en-suite quite satisfactory. But the curtain was torn and the bed spread literally threadbare. But did this matter to us? Not really. It was comfortable,...

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Helpful?
Thank Anthony W
WashingtonManager, Manager at The Washington, responded to this review

Dear Anthony W, Thank you very much for your kind review of The Washington Guest House. We are all very happy to hear that you were satisfied with you stay and found the staff to be pleasant and breakfast good. In regards to decor, we are a 3 star guest house so certain amount of wear is to be expected....

Orpington
Reviewed 22 June 2015

We stayed one night here for an open day at the university. The hotel is very near, just behind the Victoria Rooms, and a pleasant walk to the city centre and the Clifton suspension bridge .The hotel helpfully provided a folding bed so four of us could stay in one room. Some of the decor is a little tired, and...

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Helpful?
1Thank Man-in-black-12
WashingtonManager, Manager at The Washington, responded to this review

Dear Man-in-black-12, Thank you very much for your kind review of the Washington Guest House. We are very happy to hear that you enjoyed your stay with us. Our location is indeed very convenient and perfect for anyone visiting University of Bristol or planning a night out in the city centre. I have passed your positive comments about the service...

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Amenities

Highlights
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Washington offers City accommodation in the heart of Clifton. We combine both comfort and convenience with the most competitive of prices. An absolute must for those on a budget: quality accommodation and the highest standards of service. With a Full English or Continental breakfast, bowl of fruit, biscuits and complimentary tea and coffee included in the price of every room, the Washington really is the best value Guest House in Bristol.Whatever your reason for visiting, our friendly and efficient reception team is always on hand to make sure your stay is as enjoyable as possible. No matter how long you spend with us, whether it is one day or one month, the Washington's home-from-home atmosphere will perfectly harmonize with your time in the city. Guests at the Washington have a full range of restaurants, cafes and bars on their very doorstep, with Racks Bar & Kitchen and Cafe Clifton merely a few steps away, and the busy Whiteladies road nearby. Secure onsite parking is available for a small charge. ... more   less 

Additional Information about The Washington

Address: 11-15 St. Pauls Road | Clifton, Bristol BS8 1LX, England
Region: United Kingdom > England > Bristol
Price Range: €48 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Washington 3*
Number of rooms: 46
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Also Known As:
The Washington Hotel Bristol
Washington Hotel Bristol
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Questions & Answers

Here's what travellers have asked, with answers from The Washington staff and other travellers.
5 questions
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Royal Tunbridge Wells, United Kingdom
5 months ago
Bideford, United Kingdom

See all questions (5)

Questions? Get answers from The Washington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything You Need Or Any Information You Need Just Ask. ”
 of 5 bubbles marijam173, 5 Dec 2016 | Read review
“Staff will take your case upstairs so don't worry about the lack of elevator”
 of 5 bubbles crispyonthemove, 13 Nov 2016 | Read review
“Ask for ground floor if you have mobility problems- lots of stairs”
 of 5 bubbles Warwickgirl06, 3 Nov 2016 | Read review
“My room looked onto hotel-entrance and street; ground floor, with easy access to reception and breakfast area. Suited me perfectly.”
 of 5 bubbles fredro2014, 2 Nov 2016 | Read review
“Personally felt hotel poor and basic this reflected in the room.”
 of 5 bubbles vickymorris2801, 26 Oct 2016 | Read review
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