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Mercure Bristol Brigstow Hotel

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Traveller (361)
Room & Suite (218)
Dining (38)
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Overview
  • Excellent38%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“river view”(108 reviews)
“glass boat”(27 reviews)
“privilege room”(56 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,863)
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Traveller rating
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688
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686
688
236
96
50
Show reviews that mention
All reviewsriver viewglass boatprivilege roomseparate bath and showersuperior roomncp car parkexcellent locationcity centregood sizefloating harbourlovely hotelst nicholas marketbars and restaurantseggs benedictweekend breakreception stafflovely room
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581 - 585 of 1,756 reviews
Reviewed 16 September 2015

This hotel has only one of its 2 small elevators working resulting in a long wait every time you want to enter or leave the room. Furthermore i requested to extend my stay the evening before departure and was quoted 175 GBP for the extra...More

Thank Mybrico
Response from Stephane M, General Manager at Mercure Bristol Brigstow HotelResponded 28 September 2015

Dear Mybrico I’m sorry we failed to live up to your expectations. The team and I at Mercure Brigstow appreciate your feedback, though, and we are addressing the issue. The rates during this period are higher than normal due to Rugby World cup events taking...More

Reviewed 15 September 2015

The hotel is in a great location, but trees prevent the river being seen from most front facing rooms. Not much the hotel can do about it, but worth knowing. The staff were very helpful, moving us to a better room when a leaking tap...More

Thank r0manmr
Response from Stephane M, General Manager at Mercure Bristol Brigstow HotelResponded 28 September 2015

Dear r0manmr Thanks for leaving your thoughts here. The team and I are glad that you the quality of our service and breakfast , and we’ve taken note of your comments. Rest assured that an improvement plan is underway in order to improve some areas...More

Reviewed 13 September 2015

This was a one night business trip arranged at short notice. Fortunately i was not paying the bill of £159 for the night or the £16.95 for breakfast (I chose to eat breakfast elsewhere). The location is great and the room was very comfortable and...More

Thank Gordon R
Response from Stephane M, General Manager at Mercure Bristol Brigstow HotelResponded 28 September 2015

Dear Gordon R , Many thanks for letting us know your thoughts, and rest assured we have been working closely with our lift contractor to bring a long term solution to rectify the issue with the lifts .I'm glad to read you found the location...More

Reviewed 12 September 2015

Good location of the hotel overlooking the River Avon. Our room was however facing the back of the hotel - we were aware of this when booking as you need to pay more for the river view. Was in Bristol for one night to see...More

Thank anmhaith
Response from Stephane M, General Manager at Mercure Bristol Brigstow HotelResponded 28 September 2015

Dear anmhaith, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them to the department concern . Kind regards, Stephane Merle

Reviewed 11 September 2015

An excellent location, on the Welsh Back in the heart of the city. All you would expect of a moderate hotel chain, comfortable room, clean etc etc. Veggie sausages for breakfast, on request. Only gripe is the car parking, always a bit of a nightmare...More

2  Thank AylesburyDiver_Girl
Response from Stephane M, General Manager at Mercure Bristol Brigstow HotelResponded 28 September 2015

Dear AylesburyDiver_Girl, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Mercure Brigstow . I hope we can be part of your future travel plans. Kind regards, Stephane Merle

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$84 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$84 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
Room types
Suites, Non-Smoking Rooms
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Traveller (361)
Room & Suite (218)
Dining (38)
Pool & Beach (1)
Questions & Answers
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LynnStuartK
27 January 2018|
AnswerShow all 8 answers
Response from Whisky_ileach | Reviewed this property |
yes great selection for dinner. the breakfast is a hot buffet and continental selection.
1
Vote
Georgina S
14 January 2018|
AnswerShow all 10 answers
Response from Tom C | Reviewed this property |
Freeview, but who wants to watch telly with so much else to do.
0
Votes
joebloggs83
28 December 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
To be honest I didn’t see any but I never ventured through the various floors.
1
Vote
Room Tips
"103 was a bright corner room with windows on both canal-side and looking down the street"
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"Stayed in an end of corridor room, so very quiet. View over the loading bay to the rear left something to be..."
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"lovely hotel close to shops"
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"Privilege Room"
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