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Mercure Bristol Brigstow Hotel

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5-7 Welsh Back, Bristol BS1 4SP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (441)
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Panoramas (1)
Room & Suite (269)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 41 hotels in Bristol
Location
Cleanliness
Service
Value
A unique four star boutique style hotel with FREE WIFI throughout. Standing on Welsh Back a tree lined boulevard overlooking the river and historic Bristol Bridge in the heart of the old city which is one of the most desirable addresses in Bristol. The hotel offers 116 contemporary & quirky designed bedrooms each with a queen size bed, en-suite bath and separate shower with many extras such as a television and heated mirror in every bathroom. The hotel also offers a limited number of twin rooms, Mercure Privilege rooms and also a modern Suite with an amazing dual aspect view over the city and river. The ellipse bar & restaurant opens daily offering an array of scrumptious dishes, from light meals to gastronomic delights accompanied by an excellent choice of wines and champagnes. Alternatively, just enjoy a coffee, traditional afternoon tea or sip cocktails from the bar whilst watching the boats sail by. Whether you are planning to stay for leisure, a personal reason or business, this city centre Hotel will be the perfect location and prides itself on offering the highest standard of service with an eye for detail to ensure great quality with a local flair. For those wishing to exercise, take advantage of the facilities at the nearby Welsh Back Gym, a real working gym - not for posers - where the hotel has made arrangements for their guests to take advantage of their facilities with their compliments. This hotel is just a short ten minute stroll from Bristol Temple Meads railway station or if travelling by car, the adjacent Queen Charlotte Street NCP car park (BS1 4ES) is ideal for parking where you will enjoy a twenty five percent discount from their tariff as a guest of this hotel.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Newspaper
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Russian, Spanish and 3 more
2,104Reviews33Q+A100Room tips
Traveller rating
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  • 72
Traveller safety
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Popular mentions
Elias wrote a review Jan 2021
Bristol, United Kingdom5 contributions
First time staying at this hotel in Bristol. Absolutely loved it. The breakfast was great, also stopped for a few in the hotel bar which was also really good. The views over the water in the room were fantastic. It is definitely worth upgrading to a privilege room.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
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Response from Michael Wood, General Manager at Mercure Bristol Brigstow Hotel
Responded 12 Jan 2021
EITO9 Thank you for taking the time to comment following your stay at the Mercure Brigstow Hotel - Bristol, we look forward to welcoming you back again in the future. Kind regard Michael Wood General Manager
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John B wrote a review Aug 2020
5 contributions6 helpful votes
This was our 8th stay at the Mercure Brigstow in Bristol, on this occasion we booked a privilege room that has a balcony so we could do some relaxed people watching while enjoying a drink in our room. From the moment we entered the hotel lobby on Thursday 9th of July until we left on Monday 13th, we were treated in a warm, friendly, polite, but very professional manner by all of the staff, without exception. Our room, as usual, was excellent, clean with everything to hand. We ate regularly in the hotels bar area, the restaurant was due to reopen fully the following weekend. Although there was only a limited menu while we were there, the food we did have was very very nice, hot, tasty and reasonably priced. During these "Covid" times, the hotel practiced social distancing, with the staff using PPE when and where appropriate, we felt the hotel was a very safe environment. I did see a previous review regarding the NCP Car park at the rear of the hotel, we've used this car park during our visits to Bristol using this hotel and other hotels, and have never had a problem, even using the car park in the early hours of the morning we've never felt unsafe, and have never seen anyone loitering. The fact that the Mercure Brigstow can validate your car park ticket, this can save you up to £20 a day. To sum up our 4 night stay at the Mercure Brigstow, we'd say it was nigh on perfect, the staff, a credit to the company. We enjoyed our stay so much we've booked to stay again in August. Keep up the good work...!! John & Bev, Gosport, Hants.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Michael Wood, General Manager at Mercure Bristol Brigstow Hotel
Responded 4 Aug 2020
Thank you for taking the time to comment following your recent stay at the Mercure Brigstow Hotel, we are delighted you had a great experience and we look forward to welcoming you back to the hotel in the future. Please contact me direct and I will arrange the accommodation for you. Kind regards Michael Wood General Manager
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gkelt2018 wrote a review Jul 2020
Merthyr Tydfil, United Kingdom10 contributions14 helpful votes
To be fair the hotel was reasonably priced so for what we paid it was acceptable but the place was a Bit grubby and run down, staff were a bit unprofessional and were playing about most of the time and rubbish from the rooms (empty wine bottles, beer bottles and glasses) that had been cleaned left in the corridor for most of the day and into the evening! But the location was superb and we had a good evening!
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Michael Wood, General Manager at Mercure Bristol Brigstow Hotel
Responded 28 Jul 2020
Thank you for taking the time to comment following your recent stay with us. I have noted your comments and will address with the team. Kind regards Michael Wood General Manager
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jackharrison765 hi wrote a review Jul 2020
Bristol, United Kingdom3 contributions2 helpful votes
The hotel sits by a cobbled Avenue of trees next to the river giving it a beautiful Parisian feel. It has the most friendly and helpful staff and is clean and charming. The little touches that set them apart from their competition were there from in-room hairdriers and ironing facilities to the attitude of nothing is too much trouble from the staff. Perfect city location with easy walking to all that the city has to offer. I would not stay anywhere else in Bristol.
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Date of stay: July 2020Trip type: Travelled with family
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Response from Michael Wood, General Manager at Mercure Bristol Brigstow Hotel
Responded 28 Jul 2020
Thank you for your review of the Mercure Brigstow Hotel, we are delighted you enjoyed your stay with us and in particular how our team looked after you. It is great to receive wonderful feedback and we look forward to welcoming you back when you next visit Bristol. Kind regards Michael Wood General Manager
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Kelvin wrote a review Jul 2020
Evesham, United Kingdom14 contributions8 helpful votes
Having been a regular guest for over 10 years and having spent thousands staying at this hotel in the past I am very disgusted at the present state of the building in both cleanliness and worn out rooms. Many comments have been made covering items that don't work or are damaged i can confirm these are true. The NCP Hotel carpark, with hotel discount is alongside the hotel. DO NOT USE THIS NCP CARPARK You stand a great chance of having your car broken into and the items stolen from inside.]This is a high risk carpark known to the hotel and police. Having had both my ebikes stolen from inside a locked car NO security , the cameras poor and the Hotel do not want to know when you have been robbed. this is a very regular crime scene check web ! and the hotel tell you to park giving NCP discount !!. I will Never use this hotel again and advice you to book elsewhere . Safety is not a word used in the hotel nor is cleanliness Stay at your peril you have been warned.!!
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Date of stay: November 2019Trip type: Travelled with friends
1 Helpful vote
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Response from Michael Wood, General Manager at Mercure Bristol Brigstow Hotel
Responded 22 Jul 2020
Thank you for taking the time to comment following your recent stay with us. I was sorry to read you had a theft from your car whilst parking in the NCP next to the hotel. The hotel has recently reopened and I can confirm the hotel has increased the team capacity to clean the hotels bedrooms and public areas, we have also been independently audited, to ensure we meet the new standard expected from Accor hotels, achieving the All SAFE accreditation. Security within the hotel is very good, with 24 hour cover and CCTV cameras in critical areas of the hotel. I would recommend you contact the management of the NCP car park and have them review the CCTV, as we do not manage this area. Kind regards Michael Wood General Manager
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PRICE RANGE
US$90 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brigstow bristol hotel bristol, accor brigstow bristol, mercure bristol
LOCATION
United KingdomEnglandBristolOld City
NUMBER OF ROOMS
116
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Frequently Asked Questions about Mercure Bristol Brigstow Hotel
Which popular attractions are close to Mercure Bristol Brigstow Hotel?
Nearby attractions include Smoke & Mirrors (0.4 km), Hell In A Cell (0.4 km), and Laser Fusion (0.4 km).
What are some of the property amenities at Mercure Bristol Brigstow Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Bristol Brigstow Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Bristol Brigstow Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Bristol Brigstow Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercure Bristol Brigstow Hotel?
Conveniently located restaurants include Mugshot Restaurants, Eatchu, and Matina.
Is Mercure Bristol Brigstow Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Bristol.
Are any cleaning services offered at Mercure Bristol Brigstow Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Bristol Brigstow Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mercure Bristol Brigstow Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.
Are there any historical sites close to Mercure Bristol Brigstow Hotel?
Many travellers enjoy visiting John Wesley's Chapel & New Room Museum (0.6 km), St Mary Redcliffe Church (0.6 km), and Cabot Tower (1.0 km).