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Mercure Bristol Brigstow Hotel

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Traveller (372)
Room & Suite (216)
Dining (40)
Ratings and reviews
Certificate of Excellence
  • Excellent38%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“river view”(109 reviews)
“glass boat”(27 reviews)
“privilege room”(57 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Multilingual Staff
Wheelchair Access
Conference Facilities
Dry Cleaning
Housekeeping
Free Parking
4 Star Hotel
A unique four star boutique style hotel with FREE WIFI throughout. Standing on Welsh Back a tree lined boulevard overlooking the river and historic Bristol Bridge in the heart of the old city which is one of the most desirable addresses in Bristol. The hotel offers 116 contemporary...
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Location and contact
5-7 Welsh Back, Bristol BS1 4SP, England
Hotel website
11.3 km to Bristol Airport
287 restaurants are within a 0.5 km radius
1.2 km from Brunel's SS Great Britain
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,873)
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1,767 results
Traveller rating
691
692
237
96
51
Traveller type
Time of year
LanguageEnglish
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691
692
237
96
51
Show reviews that mention
All reviewsriver viewglass boatprivilege roomseparate bath and showerncp car parksuperior roomexcellent locationcity centregood sizefloating harbourlovely hotelst nicholas marketbars and restaurantseggs benedictweekend breakreception stafflovely room
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1 - 5 of 1,767 reviews
Reviewed 2 days ago via mobile

Spent one night here and had to change rooms. The first one was dirty and dusty - hair on the lol roll, bits all over the shower floor and poorly made bed. The hotel upgraded our room when we mentioned the problems. The upgraded room...More

Thank Angela1Wales
Hotel's Favourite
Reviewed 13 April 2018

I booked this hotel at the very last minute and paid £103 for a comfortable double room. The room was super warm, the bed was very comfortable with quality bedding. This room was temperature controlled- had a perfect sleep, was so warm! Service was brilliant.....More

1  Thank Ashlynn R
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded 18 April 2018

Dear cakeandsteaks, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and will pass on all of your lovely comments to the rest of the team. I do hope we can welcome...More

Reviewed 4 days ago

We were lucky enough to be upgraded to a superior room overlooking the water. the room was quite quirky and different (in a good way) in terms of its layout. Which we really enjoyed. It was comfortable and had patio doors (though they only opened...More

Thank Louise h
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded 3 days ago

Dear Louise h, Thank you so much for taking the time to review our hotel. I am pleased you enjoyed your stay with us and that you were looked after by our team. I do hope we can welcome you back to our hotel very...More

Reviewed 1 week ago

My partner and I stayed at the Mercure over the weekend for the carnival. We usually stay at the premier inn but fancied a change. The location is quite close to Temple Meads station which was about 10mins taxi ride but you could also easily...More

Thank Donna M
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded 3 days ago

Dear Donna M, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and I do hope we can welcome you back to our hotel very soon. Kind Regards, Natalie Brentley

Reviewed 1 week ago via mobile

Here is a copy from my booking.com review that they did not answer and am still wating for a manager to call me ??? I don’t want to type it out all again Points. Bad food. Room made out for 1 person. Managers don’t care.More

1  Thank Devon Aqua Ther... D
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded 1 week ago

Dear Devon Aqua Ther ... D, My sincere apologies that our hotel fell short on this occasion for you, and that you feel disappointed in your stay. If you would like to discuss these issues further please feel free to contact me directly on h6548-am@accor.com....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$83 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$83 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
Room types
Suites, Non-Smoking Rooms
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Traveller (372)
Room & Suite (216)
Dining (40)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
LynnStuartK
27 January 2018|
AnswerShow all 8 answers
Response from Whisky_ileach | Reviewed this property |
yes great selection for dinner. the breakfast is a hot buffet and continental selection.
1
Vote
Georgina S
14 January 2018|
AnswerShow all 10 answers
Response from Tom C | Reviewed this property |
Freeview, but who wants to watch telly with so much else to do.
0
Votes
joebloggs83
28 December 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
To be honest I didn’t see any but I never ventured through the various floors.
1
Vote
Room Tips
"103 was a bright corner room with windows on both canal-side and looking down the street"
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"Stayed in an end of corridor room, so very quiet. View over the loading bay to the rear left something to be..."
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"lovely hotel close to shops"
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"Privilege Room"
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