Great hotel, location and lovely stay. Would stay again. The breakfast was great with the hotel. Maybe could change the carton orange juice as it was very concentrated. Very polite stay and great service.
This was our first hotel booking since the coronavirus crisis, so we were a bit wary about the new procedures and how clean it would be. We stayed for 2 nights, Saturday and Sunday. We were very impressed by the cleanliness of the hotel generally and of the rooms. The superior rooms were high quality and a nice size. Some of the hand sanitiser dispensers around the hotel needed refilling however, which is something the management need to keep an eye on. Guests were on the whole observing social distancing, and the bookings for breakfast were well managed. Tip: check in early if you would like a popular time for breakfast - for Sunday morning the latest available time slot was 7.45am by the time we checked in! Breakfast was nicer on Day 1 rather than Day 2 which was a shame. But staff were polite, courteous and pretty well organised. The car parking however was expensive and it proved very difficult to identify a free parking bay on a Saturday afternoon. But eventually we squeezed into a tight space - again, check in early on busy nights. Overall we would stay at this hotel again on a trip to Bristol, despite being a little noisy on a Saturday night. …
Not easy to open a hotel again from such a long break. Everything and everyone from clients to hotel staff made things seem very normal. Critics would say breakfast was very delayed but we bring our our fresh Italian coffee and fresh milk so no issue 😊
The location is great, right next to Cabot circus and the breakfast was fantastic! There is a pool on the first floor behind the restaurant with a steam room and sauna available with the room rate which is quite a nice addition. The rooms seem quite dated, and you can hear traffic from all angles which was not great. The car park next door is very pricey at £17 for one night and not the nicest place to leave the car either. We found a needle next to the space when we pulled in which was not pleasant and there were homeless sleeping in the stairwells. All in all, a place of two extremes, I am not sure that we would stay again.
This hotel is in a great location. A 10 minute walk from Bristol Temple Meads train station and a short walk from the shops, restaurants and bars. Check in was really good. The receptionist was really helpful. The helpful and friendly staff were a constant throughout our stay whether in be in reception, the leisure club or the cleaners. The room was a good size and really clean and quiet. We used the leisure facilities and the gym is a good size. The pool area is nice along with the sauna and steam room. I would definitely return to this hotel if back in Bristol.
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