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Amazing cosy hotel with great friendly staff, great location, warm and nice place to stay in the city of Bristol. Next door to the historic Bristol Cathedral which you can’t afford to overlook. Quite accessible to most places and eating facilities and the watershed
Mould all in the bathroom. Hotel is desperate for a refurb. Changing rooms were thifhy for leisure facilities. Paint falling into the pool, steam room needs a clean and Jacuzzi was pointless, powerless and had too much chlorine. Room was small. Not a £170 a...More
1 Thank Tony W
Response from Heidi M, Front Office Manager at Bristol Marriott Royal HotelResponded yesterday
Dear Tony W,
Thank you for taking the time to share your feedback.
I would like to take this opportunity to sincerely apologise for all the issues you experienced during this recent visit, in particular in regarding to the cleanliness and over condition of the...More
Stayed here for one night, to have a kid & pet free ngt. We stayed in room 1028, which was ok (as expected), although my wife and I both thought the bed was uncomfortable and didn’t really get a good sleep, (we both suffer with...More
Excellent location in the heart of the city. All the usual Marriott brand standards. Could be described a slightly tired, especially the bedrooms and leisure facilities. Staff helpful and nice to have the leisure facilities.
We stayed here on the very snowy weekend and turned up without booking but due to many cancellations they had plenty of rooms. We were offered an upgrade and joined the Marriott club and were told parking was included int he upgrade only to find...More