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All reviewstemple meads stationtrain stationcity centrebeanstravelling by trainbusy roadcar parksecure parkingminute walkconvenient locationmain roadbreakfast was includedbudget hotelstayed here for one nightdecent hotelwould stay againcomfortable bed
I stayed here for a stag do, the hotel is clean with ample size rooms. I had a double room to myself, but I'm sure the bed was only a queen, so this is the only downside of the room. There's tea and coffee making...More
Arrived to the same issue that most people have - the car park. Ended up paying £16.50 for overnight parking. We checked in and were given a different price to the one we had been quoted when booking but this was rectified and we were...More
1 Thank Hellyshropshire
Response from ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City CentreResponded 15 April 2018
thank you for taking the time to write a review following your recent stay with us. I am very sorry to read that your time here was not a good experience from your arrival to your departure. This is certainly not what our...More
I have booked into this hotel 40 minutes ago and am not off to the best start
I parked in the hotel car park in the designated bay and walked around the corner to check in. I was informed that I would need to now...More
Thank Tony F
Response from ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City CentreResponded 6 April 2018
Dear Tony F,
thank you for taking the time to provide some feedback regarding your recent stay with us. I am terribly sorry to see that your experience with us was not good from the beginning, I do understand the frustration you must of felt...More
We stayed here for one night and used points for the stay.
This hotel is well located if you are arriving or departing from Bristol Temple Meads train station, but it is further from town than plenty of other hotels.
The room was fine although,...More
1 Thank MrHandBaggageOnly
Response from IHGService, Guest Relations Manager at Holiday Inn Express Bristol City CentreResponded 13 April 2018
Thank you for staying with us and for being one of our IHG Rewards Club members. I am happy that our location worked for your travel needs. However, we still failed to make your stay more comfortable. We regret that the noise challenges...More
Staff were friendly and could not do enough to help us...bed was comfortable...breakfast was ok...location was superb...but the hotel should really think about which Taxi firms they deal with as we had a group of us so needed two cars to the same venue....one went...More
Thank Shaunicus S
Response from ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City CentreResponded 22 March 2018
Dear Shaunicus S,
thank you for taking the time to write a review regarding your recent stay at our hotel. I'm happy to see our team were very friendly during your stay and could help you when needed, it's great our bed was great for...More