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Room & Suite (88)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bristol Harbour Hotel & Spa
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 41 hotels in Bristol
Location
Cleanliness
Service
Value
Travellers' Choice
Bristol Harbour Hotel & Spa, located right in the heart of the historic city centre on Corn Street, offers contemporary, luxurious accommodation. The hotel leads the way in city luxury with 42 en-suite bedrooms, the Kitchen, Bar & Terrace restaurant and Gold Bar and indulgent HarSPA. In your bedroom on arrival, you will find complimentary decanters of gin and sherry, White Company toiletries, robes and slippers and luxuries to make your stay perfect. The former basement bank vaults have been transformed into our luxury HarSPA, offering an indulgent urban retreat, with relaxation rooms, hydrotherapy pool, hot tub, sauna and steam room, and gym and spa treatment rooms. Dine in the Kitchen, Bar & Terrace restaurant with additional alfresco dining on Corn Street, offering a full A la Carte or Express menu and specialising in seafood. Enjoy daily-changing cocktails at The Gold Bar, a den of opulence, featuring stylish banquette seating, cosy corners and decadent lighting.
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Room & Suite (88)88
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Hiking
Taxi service
Wifi
Hot bath
Pool / beach towels
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Bicycle tours
Canoeing offsite
Walking tours
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
288Restaurantswithin 0.5 km
88Attractionswithin 0.5 km
782Reviews17Q+A87Room tips
Reviews
Traveller rating
- 471
- 148
- 88
- 51
- 24
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Popular mentions
We stayed here for our wedding night during covid restrictions and were really happy with the measures the hotel had put in place. We stayed in the corner suite and the hotel had kindly left a couple of beautiful petit-fours on a plate iced with 'congratulations' - a lovely touch which we appreciated! The room was lovely - a huge bathroom with walk in shower, an enormous bed with luxurious bed linen, a bath in the corner of the room and a chez-longue. We felt spoilt! We slept well (although there was some disturbance outside in the small hours of the morning, but we expected this, being in the centre of town, even during covid restrictions) and we used the spa on the morning, which was a real treat. The breakfast was delicious, the service was speedy, friendly and efficient and we would definitely book again. Thank you for making our first night as husband and wife so memorable! Mr & Mrs McLean…
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Hotel's Favourite
This is a very comfortable, quiet hotel with a funky colourful decor. My bedroom was beautifully furnished and stocked with complimentary water, tea and coffee (machine and pods), gin and sherry. There was also a minibar. I enjoyed a lovely treatment in the spa also. The hotel is located in the old town just a few steps from St Nicholas market which is great for browsing, shopping and eating. There are lots restaurants and bars close by too.
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Date of stay: February 2020Trip type: Travelled with friends
Helpful
Response from Adventure11042637256, General Manager at Bristol Harbour Hotel & Spa
Responded 11 Feb 2020
Dear Eileen H, Thank you so much for you really lovely review. We are so glad to hear that we offered you the whole package!! We do hope to see you again soon! Kind regards Nicholas Walley General Manager
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I appreciate Covid is difficult for hospitality but you do expect a refund if a hotel (or any provider) cancels your booking. Even Premier Inn have refunded a stay of mine due later in the month despite me being on a “non-refundable” rate as they have some common decency and compassion. The staff at the Bristol Harbour Hotel I spoke to were downright rude and very unsympathetic, kept quoting their terms I signed up to when I booked. I looked back at the terms and it’s an absolute lie. A quick Google of consumer rights in UK shows that anyone cancelled on by the provider is entitled to a refund. Thank goodness I paid by credit card, on talking to my bank today they have assured me they can claw back the money. The downside is this takes a number of weeks. In summary - don’t stay at the Bristol Harbour Hotel, you’re better off at a Premier Inn who despite being “budget” are anything but when it comes to customer service and common decency. …
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Nicholas Walley, General Manager at Bristol Harbour Hotel & Spa
Responded 16 Nov 2020
Dear sainerz I am sorry to read about your experience. Can you please contact me directly on Nicholas.walley@harbourhotels.co.uk so we can discuss this in more detail. kind regards, Nicholas Walley
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The hotel facilities were average, we thought it would be bigger as that's what the pictures showed. Having said that the main experience was the treatments these were really good; especially the masseur Kristine.
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Date of stay: October 2020
Cleanliness
Service
Helpful
Response from Nicholas Walley, General Manager at Bristol Harbour Hotel & Spa
Responded 6 Nov 2020
Dear Omar A Thank you for this review. I am so pleased you had a great treatment with us. I hope you will be back again to see us as soon as we are reopen. Kind regards Nicholas Walley
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We booked the Bristol Harbour Hotel in something of a haste - Covid forced our wedding plans to change again and again. Despite that, Robyn was so helpful and friendly and took us through every last detail (including all the issues Covid threw up) and worked with us to make sure the things were important to us happened. We booked the Sansivino with the 'pod' - four temporapry walls to close off the room and make it more intimate and we had nothing but praise for it. We had the spendor of the Sansivino (and it is a spendor) with the cozy privacy of a much smaller room. The staff were so helpful in helping us set up and dress the place and it looked so elegant. We also have to praise Lucy who waited on us for the entire evening, almost completely by herself and we could not have hoped for someone as friendly and professional. She was truly a marvel. Whilst we didn't have the actual ceremony at the Harbour Hotel, I would not have hesistated had I experienced their hospitality as a guest beforehand. It must also be mentioned that the food was sublime. Perfectly portioned and incredibly tasty. They even made us a baileys cheesecake! Breakfast the next morning was equally good, with plenty of options and great coffee. We had the suite booked for the night and it was very comfortable and relaxing. The spa visit the next morning was the icing on the cake. Literally the only problem is parking - which, given the location, really isn't something in their control. They do also give a discount off the price of the local NCP. Could not recommend more if I tried.…
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Date of stay: October 2020
Location
Service
Sleep Quality
Helpful
Response from Nicholas Walley, General Manager at Bristol Harbour Hotel & Spa
Responded 5 Nov 2020
Dear 830kittyr Thank you for this amazing review. I am so pleased you had a wonderful wedding with us. We all look forward to you returning in the future to have more memorable moments in the hotel. Kind regards Nicholas Walley
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PRICE RANGE
US$141 - US$245 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBristolOld City
NUMBER OF ROOMS
42
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Claim Your Listing Frequently Asked Questions about Bristol Harbour Hotel & Spa
Which popular attractions are close to Bristol Harbour Hotel & Spa?
Nearby attractions include Smoke & Mirrors (0.4 km), Hell In A Cell (0.3 km), and Laser Fusion (0.3 km).
What are some of the property amenities at Bristol Harbour Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Bristol Harbour Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bristol Harbour Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bristol Harbour Hotel & Spa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Bristol Harbour Hotel & Spa?
Conveniently located restaurants include Mugshot Restaurants, Eatchu, and Matina.
Are there opportunities to exercise at Bristol Harbour Hotel & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Bristol Harbour Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Bristol.
Are any cleaning services offered at Bristol Harbour Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Bristol Harbour Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Bristol Harbour Hotel & Spa?
Many travellers enjoy visiting John Wesley's Chapel & New Room Museum (0.5 km), St Mary Redcliffe Church (0.8 km), and Cabot Tower (0.9 km).