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Lake Crackenback Resort & Spa

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Lake Crackenback Resort & Spa
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633 Reviews from our TripAdvisor Community

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There are newer reviews for Lake Crackenback Resort & Spa
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Showing 628: English reviews
Wellington, New Zealand
Reviewed 2 weeks ago

Apartment was clean, spacious and well laid out. Balcony over the water, privacy and calm (we couldn't see or hear neighbours). Activities included were easy to access and plentiful. We particularly enjoyed the paddle boards and kayaks. Café was excellent. In the more upmarket restaurant the food was spectacular. Staff were helpful and mostly well-informed. Although our room was not...

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Helpful?
Thank deliciousidli
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Deliciousidli, Thank you for your review of what seems to be a very enjoyable stay, and thank you four your 10/10 review score. We look forward to welcoming you back in the not too distant future. Regards,

Reviewed 2 weeks ago

The location is absolutely spectacular, and we saw plenty of wonderful wildlife, whether walking or mountain biking through the valley - we will definitely be back to the area but will most likely be camping next time!! We opted for the "romance package" for two nights (@ $400+ per night), which included a $13 bottle of red wine (at Dan...

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Thank Alex P
Narrabri, Australia
Reviewed 2 weeks ago via mobile

I visited here with my husband - and we wanted a combination of adventure and relaxation, away from the racket. That's exactly what you get ... there is much to be said about this extraordinary part of our country. Don't wait for winter to visit !

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Helpful?
Thank CountryCorporate
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear CountryCorporate, Thank you for taking the time to review your stay and thank you for a 10/10 review of the resort. You are right in saying that the resort and the beautiful Snowy Mountains is a fantastic place to visit in both summer and winter with so many things to do year round. We look forward to welcoming you...

Newcastle, Australia
Reviewed 2 weeks ago via mobile

Stayed for the weekend and we were impressed with the set up. Great facilities (canoes were very enjoyable) and a beautiful setting. Perfect for families and not far from Thredbo and Jindabyne. Good for domestic and international tourists.

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Helpful?
Thank ChantiR1
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear ChantiR1, It was great to see that you enjoyed your time with us at Lake Crackenback Resort and Spa and thank you for your 10/10 review of the resort. we look forward to welcoming you back in the not too distant future. Regards,

Canberra, Australia
Reviewed 3 weeks ago

We stayed for four day on November very pleasant, we will be back. Breakfast was included each day with other meals at local venues,which are still open during the summer months. There are some beautiful drives close by in the mountains.

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Thank Mark H
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Mark H, Thank you for you review of Lake Crackenback Resort and Spa and the Snowy Mountains area. It is certainly a magical place to visit and I am glad you enjoyed your time here. We look forward to welcoming you back again. Regards,

Brisbane, Australia
Reviewed 3 weeks ago

This hotel is the perfect location for a trip to the ski fields! It is ideally positioned to use the Bullocks Flat Ski Tube (noting hotel provides free shuttle service possible every hour). The room we stayed in overlooked the lake with the most superb view. It was very large, immaculately clean and well appointed including full kitchen, laundry and...

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Helpful?
Thank Jess D
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Jess D Thank you for review of Lake Crackenback Resort and Spa, and thank you for your fantastic feedback of your time with us. I am glad you enjoyed your time and we look forward to welcoming you back in the not too distant future. Regards,

Sydney, Australia
Reviewed 3 weeks ago

I have stayed here many times over the years with the family in the over lake apartments. This time my husband and I stayed for 3 nights in a studio apartment at 5B Little Thredbo Lane. The studio can be the 3rd bedroom of the bigger Chalet or let as a Studio. Not sure how old it is, but it...

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Thank Lea016
Singapore, Singapore
Reviewed 3 weeks ago

Our family of 6 stayed in a Lakeside Apartment. The apartment was very comfortable & has a lovely view of the lake & surroundings. There was no free WiFi in the apartment though. We really enjoyed the free activities (Archery, Tennis, Canoe/kayak/SUP, walks) provided at the resort, as the equipments were well-kept & easily accessible (perhaps because we went during...

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Thank LLTan
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear LLTan, Thank you for your review of Lake Crackenback Resort and Spa, I am glad you enjoyed your time with us in the beautiful Snowy Mountains. Your feedback regarding the food in both restaurants has been communicated amongst our management team. thank you once again, and we look forward to welcoming you back in the not too distant future.

Reviewed 3 weeks ago via mobile

We have had a fantastic Summer break here from London's northern weather. Temperate, alpine weather, excellent accommodation for 5 and lots to do. Thoroughly recommend the fishing, trails for walks and bikes and the Segways! So close to Kosciusko National Park and all the walking toy could need. Staff excellent-especially at Activate Centre. The breakfast room in Cuisine was great.

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Helpful?
Thank JamesD662
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear JamesD662, Thank you for taking the time to review your time with us at Lake Crackenback Resort and Spa. It is fantastic that you enjoyed your time and you were able to experience all the resort has to offer. We look forward to welcoming you back soon.

Sydney
Reviewed 4 weeks ago via mobile

We recently spent 3 nights here. The location on the lake is beautiful . The lakeside apartment was comfortable and clean but dated bathrooms. We felt the the cost per night was a bit high for the overall quality. We have stayed at much better resorts for the same price. The downside of being there during the week was that...

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Helpful?
Thank Sheila H
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Sheila H, Thank you for taking the time to review your stay here at Lake Crackenback Resort and Spa. I was great to read that you enjoyed your room and the local area, and thank you for your feedback regarding the restaurant menus and opening hours, this is currently being reviewed by our management team. Thank you once again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Region: Australia > New South Wales > Crackenback
Price Range: €189 - €460 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lake Crackenback Resort & Spa 3.5*
Number of rooms: 110
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lake Crackenback Resort & Spa staff and other travellers.
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Questions? Get answers from Lake Crackenback Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do your homework - it seems there is a very 'hit and miss' attitude to the upkeep of the rooms at this resort”
 of 5 bubbles waltzym, 15 Jan 2017 | Read review
“Superior chalet rather than units on the lake. Much more private, modern and own private outdoor areas. Wildlife comes up to the door!”
 of 5 bubbles , 15 Jan 2017 | Read review
“When booking ask where the room is located and does it have air conditioning.”
 of 5 bubbles 393brucea, 13 Jan 2017 | Read review
“get one overlooking the lake”
 of 5 bubbles H8692EUjennyj, 10 Jan 2017 | Read review
“The website can be confusing, ring to talk to reception to discuss what you need.”
 of 5 bubbles DFPDM, 8 Jan 2017 | Read review
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