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Lake Crackenback Resort & Spa

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607 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Sydney
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2016

We went down for our anniversary weekend (we married there 2 years prior) and it was just as beautiful & magical as it was on our big day! The only thing more beautiful than the natural surrounds where the staff who, even though they where being SLAMMED as it was a long weekend, still took the time to welcome us... More 

Helpful?
Thank ParadiseEscape
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear ParadiseEscape, Congratulations on your 2 year wedding anniversary! We are pleased to hear that you enjoyed your weekend away here at Lake Crackenback Resort & Spa. Thank you for taking the time to write such a glowing post on TripAdvisor, much appreciated. It is so pleasing for us to read that the staff's service was on point and that... More 

Shellharbour, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 October 2016

This was our 6th stay with Resort and we have never been dissapointe before but this time the Chalet had no bbq and we could not watch Grand Final - you had to go to the restaurant and watch plus had to order food to watch the footy - we had another family and we all bought meat with us... More 

Helpful?
Thank Snowbunny529022
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Snowbunny529022, Thank you for taking the time and energy to provide some feedback on your recent stay here at Lake Crackenback Resort & Spa. We are pleased to hear that you have stayed many times with us in the past. It disappoints us greatly to hear that you were not satisfied with your experience here at the Resort this... More 

1 review
Reviewed 3 October 2016

Amazing place with so many free activities for families, and a few other extras. Great place to stay just a few minutes drive to Thredbo without having to pay for park entry the whole stay. Stayed many times before, won't be the last.

Helpful?
Thank Linda D
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Linda D, Thank you for your complimentary post on your recent stay here at Lake Crackenback Resort & Spa. We are pleased to hear that you have stayed many times and will be back for more. Many thanks, From all the team at Lake Crackenback Resort & Spa More 

Western Australia
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 30 September 2016

this resort sits in the most picturesque environment; snow capped mountain, bush land, a beautiful lake, the snowy river a little bush walk away, wildlife, flowers, deer...what more could you ask for??? the staff are always lovely, the buffet breakfast is really a great way to start the day and the activities are plentiful. We always stay in a studio... More 

Helpful?
Thank Sandra B
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Sandra B, Thank you so much for your glowing review of your recent stay at Lake Crackenback Resort & Spa. All the owners, managers and staff completely agree with you, the resort is set in the most picturesque pristine environment. With such a beautiful location it is easy to understand why the staff are always lovely. We are pleased... More 

Wahroonga, Australia
Level Contributor
210 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 29 September 2016

We booked a nice 3 bed villa for 4 days during the ski seas. It was nice. Quite new. Good kitchen. Was definitely a bit too small for our group of 4 adults plus 3 kids. All the rooms were quite small and we managed to squeeze into the lounge of a night. But for a smaller group it would... More 

Helpful?
Thank FamilyTravelJunkkie
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear FamilyTravelJunkkie, Thank you for taking the time to your stay at Lake Crackenback Resort and Spa. I am glad you had a good time despite the size of your room. I look forward to welcoming you back to the Resort in the not too distant future. Kindest regards, More 

Chittaway Bay, Australia
1 review
Reviewed 21 September 2016

We recently stayed at this beautiful resort. The resort is breath taking, the staff super friendly, the views amazing, the wild platypus in the lake so enjoyable to watch while you eat at the restaurant and so very close to Thredbo. I so enjoyed our visit we are booking a longer stay in 2017.

Helpful?
Thank _plsaggers
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear _plsaggers, Thank you for taking the time and energy to write such a glowing review of your recent stay with us at Lake Crackenback Resort & Spa, it is very much appreciated. We are so pleased to hear that you were lucky enough to spot the platypus in the lake, they truly are a rare and beautiful sight. We... More 

1 review
Reviewed 20 September 2016 via mobile

Lake crackenback resort was exerlant the staff were very frendly and helpful, on late a rival the place was warm and inviting as staff had made sure that the heat was on, the accommodation was first class with it own fire place and kitchen every thing was clean when you wake in the morning and look out the bedroom you... More 

Helpful?
Thank bunyip2
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear bunyip2, Wow what wonderful feedback. We really appreciate you taking the time to write a post on your recent holiday here with us at Lake Crackenback, thank you! We hope to see you back at the resort some time soon. Thank you, From all the team at Lake Crackenback Resort & Spa More 

Sydney, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

Our family came here for a week to do some skiing and relaxing and lake crackenback resort really went above and beyond! I'm a wildlife lover, so whilst on my beautiful scenic walk it was amazing to see wallabies, microbats, and even platypus! The accommodation was warm and clean! Will definitely come back soon!

Helpful?
Thank Bree357
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Bree357, Thank you for your 5 star review of Lake Crackenback Resort & Spa! This is definitely the place for you with our proximity to the Kosciuszko National Park we are constantly seeing wildlife throughout the Resort grounds. Happy to hear you spotted a few of our friends. Look forward to welcoming you back soon. Kind regards The Team... More 

Sydney
Level Contributor
6 reviews
4 hotel reviews
Reviewed 15 September 2016

We visited for my brothers wedding so were only there for the 4 days for celebrations, but it was a lovely place. Very much aimed at family holidayers, although we were all adults in a 2 bedroom apartment on the lake that took in the beauty of the area. The apartment had a wood fire with wood provided, and was... More 

Helpful?
Thank sallya457
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear sallya457, Thank you for your 5 star rating for Lake Crackenback Resort & Spa. We love hearing what people enjoyed whilst staying with us. Thanks once again for the visit and we hope to see you again sometime soon. Kind regards The Team at Lake Crackenback Resort & Spa More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

We chose Lake Crackenback resort at short notice to catch some end of season snow. We got rain not snow, but the 3 bedroom house we rented was super spacious, warm and inviting to stay in whilst the weather blew over. All the the things we needed were there and we even decided to stay at home and cook for... More 

Helpful?
Thank Guy S
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Guy S, WOW! 5 Stars... thank you so much. We appreciate you taking the time to share your experience with others. We are so happy to hear that you loved the location and accommodation at the Resort. You definitely need to stay longer next time. Looking forward to seeing you again. Thank you Kind regards The Team at Lake... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Region: Australia > New South Wales > Crackenback
Price Range: €191 - €486 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lake Crackenback Resort & Spa 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lake Crackenback Resort & Spa staff and other travellers.
6 questions
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Questions? Get answers from Lake Crackenback Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The actual rooms are quite pleasant- it's the detail that is lacking”
 of 5 bubbles Investigator71, 15 Nov 2016 | Read review
“Stayed in an apartment overlooking the lake”
 of 5 bubbles DanielDorianaS, 9 Nov 2016 | Read review
“Walking distance to the Bullocks Flat train that takes you to Perisher Ski Resort. About 15 kilometres to Thredbo.”
 of 5 bubbles Mictay, 17 Oct 2016 | Read review
“Book early”
 of 5 bubbles Davefishing, 17 Oct 2016 | Read review
“Rooms closer to the restaurant are handy for breakfast when the weather is poor.”
 of 5 bubbles louisewQ3748XD, 9 Oct 2016 | Read review
5 of 5
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