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Waterton Lakes Lodge Resort

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Traveller (143)
Room & Suite (57)
Pool & Beach (4)
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Overview
  • Excellent25%
  • Very good31%
  • Average24%
  • Poor13%
  • Terrible7%
Travellers talk about
“hot tub”(23 reviews)
“off season”(21 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (600)
There are newer reviews for Waterton Lakes Lodge Resort
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Traveller rating
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178
141
76
42
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150
178
141
76
42
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11 - 15 of 587 reviews
Reviewed 16 May 2018

Great place to spend time. Only one trail is open to hiking. No motorized vehicles allowed on scenic drives. Great place to relax and enjoy the views. Better to visit outside of the season. Prices are more reasonable.

Review collected in partnership with this hotel
Thank JKkozy
Response from Waymarker, Guest Relations Manager at Waterton Lakes Lodge ResortResponded 3 weeks ago

Thank you very much for your review, we appreciate all feedback. We hope you come back again when more trails are open!

Reviewed 12 May 2018

Great location in Waterton. Spacious and comfortable. Good restaurant/bar but understaffed when we were there. The 2 ladies did a great job trying to serve everyone. We had minor problem with our room and manager switched us with no issues and very apologetic. So I...More

Review collected in partnership with this hotel
Thank DChidley
Response from Waymarker, Guest Relations Manager at Waterton Lakes Lodge ResortResponded 15 May 2018

Thank you very much for your review, we hope you come back again soon.

Reviewed 11 May 2018

Booked the Crandell mountain lodge but got a call the day before our arrival that they could not accept us due to winter damage that they were still cleaning up from. They were nice enough to move us to the Waterton Lakes Lodge Resort which...More

1  Thank elindoo
Response from Waymarker, Guest Relations Manager at Waterton Lakes Lodge ResortResponded 15 May 2018

Thank you very much for your review, I sincerely apologize for the issues you faced during your stay with us. We have a passed along your concerns to our onsite management team and they will be addressed. If you would like to discuss your stay...More

Reviewed 10 May 2018

Reasonable rates considering the location. Average rooms and average service. Lunch at Vimy’swas good and the salads were very fresh but it’s more of a pub so, really it depends on what you are into. There were not enough healthy options for dinner for our...More

Thank CharleboisS
Response from Waymarker, Guest Relations Manager at Waterton Lakes Lodge ResortResponded 15 May 2018

Thank you for your review- we appreciate all feed back. Our menu will be changing for the summer with some lighter options for dinners . We do hope you'll come back again soon.

Reviewed 10 May 2018

I would like to recommend this place. The staff was very courteous and would pay quick attention to your need. The cutlery was a lot above my attention. I think the management really cared for the comfort of it's customers. Very nice clean and great...More

Review collected in partnership with this hotel
Thank dicksimoes
Response from Waymarker, Guest Relations Manager at Waterton Lakes Lodge ResortResponded 15 May 2018

Thank you for your review- we appreciate all feed back as it helps us to improve. We look forward to having you back again!

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Most Booked Properties in Waterton Lakes National Park
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About
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Conference Facilities
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$123 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (143)
Room & Suite (57)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Lisa P
4 August 2017|
AnswerShow all 2 answers
Response from Dave S | Reviewed this property |
No idea
0
Votes
nandipandi
25 July 2017|
Answer
Response from Luka F | Reviewed this property |
To be honest, I can't remember -- I think they do, in a black bag under the counter, but I would ask directly. I rarely use one, with my curly hair, and we were in so many hotels that I can't say for certain.
0
Votes
Room Tips
"Please keep info on using the air conditioner for heating. Typically an air conditioner in the room is..."
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"Pillows are super soft, so if you prefer firm, bring yours from home ;)"
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"Comfortable and homey"
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"Good Decor and good service only bathroom needs renovation and carpet was very messy. Cleaning staff was..."
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