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Crandell Mountain Lodge

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207 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Reviewed 6 August 2016

We stayed at the Crandell Mountain Lodge on August 2, 2016. All we needed was a quiet, clean place to stay in Waterton so that we could get an early start on a hike the next day. The lodge provided exactly that. It wasn't the lap of luxury, but it wasn't the worst hotel we've ever stayed at either. For...

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Thank MonkeyAndBaboon
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We appreciate you taking the time to write us a review and it's great to hear you found our accommodation to be exactly what you needed for your stay in Waterton. No frills is exactly what we're all about, just a simple, quiet and cozy accommodation. We appreciate you understanding the ongoing internet issue in Waterton, which should be fixed...

Calgary, Alberta
Reviewed 29 July 2016

Nice little lodge, very clean and comfortable. Great mattress! Farther away from middle of town than other options but it's a small place so that's not an issue if you don't have any mobility issues. Nice patio with tables and chairs out front if you want to lounge outside of your room in nice weather. The room was cool enough...

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Thank kdot497
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We're so glad you enjoyed your time staying with us! We hope to see you again soon.

Bellaire, Texas
Reviewed 28 July 2016

This little place is a jewel! I was skeptical and was even more so after finding out our room was in the highway side. But...extremely friendly, extremely clean, extremely quiet! We got lots of tips during check-in - -- saw bears exactly where he suggested we drive --- and enjoyed a nice dinner on the square. We had to depart...

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Thank Roadtriptraveler2016
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

Thanks for writing us a review! We're so glad we beat your expectations, and that our staff was able to provide with with some local knowledge of the park. Sounds like you had a wonderful time exploring Waterton,we hope to have you back again the next time you visit.

Edmonton
Reviewed 28 July 2016

Excellent place for families with kids , very friendly staff I recommend this place for everyone who are planning to visit waterton lakes national park . Rooms are very clean they have a stove , fridge ,kettle Nand all other basic facilities .

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Thank sherin1982m
Regina, Saskatchewan
Reviewed 28 July 2016

We thoroughly enjoyed our stay at the lodge, it was easy walking distance to downtown. Nice cozy feel to the room, with patch work quilt on the bed, reading material. Clean rooms. Nice deck to sit on in the evening. Friendly staff. Fresh baked cookies on our arrival.

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Thank LuckyTraveler001
Allentown, Pa.
Reviewed 24 July 2016 via mobile

Stayed for two nights in July 2016. Amenities were average and a tad dated but that was more than overcome by personable, helpful and genuine service by the exceptionally friendly gentleman at the front desk. He went out of his way to assist us and did so with a smile. That's worth do much these days. Highly recommended!

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Thank BeyondScrapple
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

It's so great to hear our staff made your experience memorable, we appreciate you writing us a review! Hope to have you back again soon.

Calgary, Canada
Reviewed 16 July 2016

First off, the positives! Superb location and the staff were friendly. The room was clean and quiet, unfortunately, that's where it ends. This hotel is quirky at best and although I realize there are going to be some compromises when booking an older hotel, I don't believe you should have to compromise on quality. The room was small and dark,...

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2Thank Haydenfamily3
Phoenix, Arizona
Reviewed 10 July 2016

Let’s get this right out of the way, if you prefer to stay in very modern and/or updated lodging, this may not be the best choice for you. On the other hand, if you are willing to stay in a lodge that is a little more dated and homey, this place could be a fun stay. We stayed for two...

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5Thank IllyCoffeeDrinkers
Reviewed 9 July 2016 via mobile

Maybe I expected too much from a "rustic mountain lodge", but for the price one would have expected the wi-if to work. No cookies were available as promised. Owner seemed apathetic to the customer's needs, not just our's but other guests as well. The beds were comfortable. It was fairly clean, could have been cleaner. Smelled dank and musty, especially...

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1Thank Ann N
Iowa
Reviewed 4 July 2016

We made this reservation only two weeks before our trip so we didn't have a lot of lodging choices. The person that checked us in was very friendly and accommodating and gave us a lot of information about the village. This is an older property that has not been recently updated but our room was very clean. We were on...

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Thank Iowagirl09

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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
Official Description (provided by the hotel)
Designated a Charming Inn of Alberta, Crandell Mountain Lodge is a rustic and quaint property that, with no telephones and few TV channels, feels like a true getaway. Guests receive complimentary use of the outdoor BBQ and access to the local Recreation Center. Choose from standard, deluxe, kitchenette, or the “Bear’s Den” that has a king size bed, fireplace and in-room jetted tub; it’s a favourite among our guests. The Crandell Mountain Lodge is a jewel within itself; with a feeling of a country bed and breakfast and the comfort of a lodge. ... more   less 

Additional Information about Crandell Mountain Lodge

Address: 102 Mountview Road, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Region: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Price Range: €95 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crandell Mountain Lodge 3*
Number of rooms: 17
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Also Known As:
Crandell Mountain Hotel Waterton Lakes National Park
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Questions & Answers

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1 month ago
Lawrenceville

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi is spotty at best in the far end of the hotel.”
CarlaRoanoke_VA, 9 Sep 2016 | Read review
“If you want a room with a microwave, you have to book a larger room.”
fortherelax, 1 Sep 2016 | Read review
“We enjoyed a front upstairs corner room with good outdoor ventilation/fresh air.”
jl2travel, 8 Aug 2016 | Read review
“Second-level rooms have less noise from ajoining rooms above.”
bajahuma, 8 Aug 2016 | Read review
“Stay somewhere else!”
Haydenfamily3, 16 Jul 2016 | Read review
5 of 5