We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Fantastic Hotel/SPA weekend. February 20th, 2016
At the foot of the Mont Bromont Ski hill, this hotel offers many amenities for skiers (shuttle bus to lifts, outdoor spas for apres-ski, great food and lodgings).
At arrival we were happily greeted at reception and assigned a...More
Response from chateau-bromont a, Web community Manager at Hotel Chateau-BromontResponded 7 March 2016
Thank you for sharing your comments after your 5th stay with us! We are honored to count you as a loyal guest and are truly happy to read that your weekend in the Amerispa pavillion lived up to your expectations.
The team members...More
We were booked for a convention at this hotel. Our room was very large and well decorated. However, there were no external windows. We were confused as to the time of day since we did not have access to natural light. So if you book...More
Response from chateau-bromont a, Web Community Manager at Hotel Chateau-BromontResponded 7 March 2016
Thank you for sharing your comments regarding your recent stay at out hotel. Although the rooms with an indoor view have a window that opens to the atrium, the daylight does not come in directly, which gives a cozy atmosphere. When our guests...More
Nice-looking, well-decorated, likely, freshly-renovated hotel, excellent bell-boy and shuttle service. We staying in this hotel 4 nights
We booked a Standard Room, 2 Queen Beds, Mountain View.
Upon arrival, at the time of check-in the room was not ready. We were offered a room on...More
1 Thank AVT_50
Response from chateau-bromont a, Web Community Manager at Hotel Chateau-BromontResponded 29 February 2016
Thank you for taking the time to share your experience at our hotel with us. We are sorry to read that your check-in and room were not as expected. We checked with our reservation and front desk staff and unfortunately, all the phone...More
Stayed here for a couple of days of skiing at Bromont. Very comfortable rooms and lots of pleasant common space including sofas and arm chairs around a fireplace near the pool which is in the atrium. A fancy restaurant (where we ate a good breakfast...More
Response from chateau-bromont a, Web Community Manager at Hotel Chateau-BromontResponded 22 February 2016
Thank you for taking the time to share your comments following your stay at our hotel. Our team is happy to read that you enjoyed lounging in the atrium with it's fireplace and that our restaurants lived up to your expectations.
The place was nicely decorated and the people were nice, however, the hot tub was luke warm for the 3 nights that we were there. Our room was cold and couldn't get above 19.5 C. They had to bring in a space heater for us....More
1 Thank Melanie S
Response from chateau-bromont a, Web Community Manager at Hotel Chateau-BromontResponded 19 February 2016
Hello Melanie S,
Thank you for sharing your comments with us regarding your recent stay at our hotel. We are sorry to read that your experience with us did not live up to your expectation, the extreme cold temperatures being a big part of this....More