Hotel Chateau-Bromont
90 Stanstead St, Bromont, Quebec J2L 1K6 Canada
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Room & Suite (59)
Dining (43)
About
#3 of 8 hotels in Bromont
Location
Cleanliness
Service
Value
Charms that honor the place, an environment that honors its occupants; thus is expressed the soul of Hotel Château-Bromont, jewel of our domain. Undoubtedly you'll appreciate the comfort of its rooms and the discerning attentions offered by our connoisseur staff. For the perfect complement to a warm welcome, experience the gourmet table of Les 4 Canards — where after discovering the many delights of our place, you'll discover that of its fine dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Car hire
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English, French
Location
48Car recommended
Grade: 48 out of 100
51Restaurantswithin 10 km
30Attractionswithin 10 km
Contact
90 Stanstead St, Bromont, Quebec J2L 1K6 Canada
Getting there
Car HireSee all Bromont car hire
1071Reviews8Q+A79Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The hotel is very nice with a shuttle to the ski area that is very prompt when you call for it! We had a good time and the deluxe room with two pull out couches and a king bed up in the loft fit our family of four. The hot tubs outside were good and the pool and hot tub inside were nice too.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My Wife and I have stayed at The Chateau Bromont several times in the past few years. We were very pleased with the services and the Hotel. Our December 2020 stay even with covid looming over our stay was memorable and great. However this past December 2022 a few days ago we had a booking for a deluxe suite. Our view of the mountain was again fantastic the hotel restaurant food exceptional, But our room this time “room 125” was located right at the main stair well and doorway as well as the main elevator. So throughout the days the guests using these exits were very loud yelling laughing and the clacking of ski-boots was overwhelming to our expected tranquil days there. The guests did not respect the noise level in these areas. Younger children playing with a soccer ball. You can probably see this on your hotel camera there situated in front of the room door. The guests using the outdoor spas well past the 10 pm curfew time by 45 minutes, while also playing very loud music. Our room is located beside the the outdoor spas! Yelling and screaming when re-entering from the outside to the indoor common. Guests in room beside us were very loud and having other guests in there room making it louder, after 10 pm. We contacted the front desks serval times and even went downstairs in person to make the complaint, telling us there were no managers at during these hours. The no response to the complaints and noises level issues were felt to us as a lack of respect from the guests and the hotel management, allowing this to continue to happen. A Hotel of this statue and rating (4-5 star) should be able to manage a certain expectation and behaviour of their guests. At check out, we felt unsatisfied with our overall stay. We were not looking for a monetary handout but an expectation to a certain level of stay and comfort. Many times during our stay in we encountered guests with their skis and or ski boards in the hotel in the hallways in the elevators and stairwells making more noise with them, not being able to enter the elevator because it was full of guests with their skies and boards, I have seen your signs showing and telling guests your policy that it is forbidden to be in the hotel with the skis and you have special places they can keep their equipment. I hope this is brought to the attention of the management team.…
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Do not book room 125
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
You could not be closer to the mountain if you tried! We stayed in the rooms above the ameri spa which were removed from the mail building but with an indoor walkway. Very quiet and with a nice view of the mountain. Breakfast was great with many selections. Great free wifi, hot tubs on the roof, and indoor pool and a nice place for dinner. A fireplace to sit near and stay warm near the indoor pool. It is very family friendly and dog friendly as we saw lots of dogs and tons of kids of all ages. Our room was well appointed and even though it was small was enough for the two of us. A huge shower and small balcony for warmer months. We’d 100% stay here again and bring our young son. 5 min drive to downtown bromont with plenty to do and see almost any time of year. I would recommend staying here and opting in for the bed and breakfast part as it was so worth the extra few bucks for breakfast as you have to drive for any other food. We will be back!…
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Lots of kids so you must like them. Staying above the Ameri spa in rooms 1000 and above was great...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The rooms are average at best and there are regular toiletries that aren’t included. The restaurant was randomly closed and the staff just gave me a printed list of places that deliver (most of them don’t- they’re open for pickup). Staff aren’t particularly friendly. I’m sure this place is a draw during peak season but there’s nothing here during off peak.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is a nice hotel. They have a nice garden to walk around. The pool is nice but not that big for the size of the hotel. Food was very good. Disappointed that the breakfast was a buffet, especially since we are still dealing with Covid. Close to the mountain.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My tub had pubes from previous guest in it, my bed had fresh period blood on the mattress protector from previous guest, the phone did not work so i couldnt even call concierge... the stairs leading up to the loft were not vaccumed ... would not reccommend
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Beautiful hotel with perks! Hidden zen area with ponds is a beautiful touch! The terrasse with the hot tubs overlooking the ski hill would be a sight to see in the winter or with the Fall colors. Highly recommended! We will definitely be returning to this hidden gem of a paradise!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Conference area smells of chlorine (pool in the middle of it), mold in bethrom., no shampoo--and when asked for some was given two bottles of conidtioner (eye roll!). Staff seemed put out by simple requests (ie 'where is the bathroom on this floor'?). Lots of 'lock your cars' signs in the parking lot. Felt like it was a nice place 10 years ago, needs some renovating/a good scrub. Food offerings were not appetising.
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Date of stay: June 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Ask to not be above terasse--noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rose-Marie Caron, Propriétaire at Hotel Château-Bromont
Responded 27 Jun 2022
Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. We have taken note of the various points mentioned and rest assured that follow-ups will be done with the proper departments to prevent situations like the ones you have experienced from occurring in the future. We hope to have the chance to welcome you again and provide you the experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We visited from the USA and did a pre 60th birthday celebration for my cousin Marianne 🍾!! GIrls Trip!! Bromont accommodations were lovely … rooms nice & clean … the property was so beautiful … waterfalls , fire pits to sit around and relax and enjoy … pools. Jacuzzi and awesome roof top!! We had dinner at the Four Ducks ! Very lovely … food was really good and they put together a cake for my cousins birthday celebration ! Then we all had the SPA service !!! It was absolutely delightful !!! A must !!Book it ahead of time as well !!My cousin Marianne corresponded with Julien at the Spa and he took care of it all !! He was awesome !! Very friendly , humble and has a great smile !!! We had a fabulous time !!👍🏼🇨🇦🇺🇸🍸
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leaders Réception, Services aux clients/réception at Hotel Château-Bromont
Responded 24 Jun 2022
Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your stay! We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in room 318 for 3 nights. The room was ok albeit outdated and a bit creepy - with a view of the 80s indoor pool and strange little "resting area" around it. what was very worrisome was the insane noise from the neighboring... ice machine or generator? The rooms of the wall were literally trembling when this noise/ engine came on. I woke up at 4:10am every night due to this extremely bizarre noise and trembling. Whatever is on the other side of that wall is very very scary. It felt like a spaceship was landing on the roof of the building or some sort of massive generator was being launched on the other side of my wall. Scary 10/10 would recommend 0/10 If you would love an experience that would resemble the film Arrival and are here to get tortured by strange noises and trembling - do stay, but have them pay You.…
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Date of stay: May 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rose-Marie Caron, Propriétaire at Hotel Château-Bromont
Responded 10 May 2022
Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. We have taken note of the various points mentioned and rest assured that follow-ups will be done with the proper departments to prevent situations like the ones you have experienced from occurring in the future. We hope to have the chance to welcome you again and provide you the experience you deserve.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$179 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le chateau bromont hotel, le chateau hotel bromont
LOCATION
CanadaQuebecBromont
NUMBER OF ROOMS
166
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Claim Your ListingHOTEL CHATEAU-BROMONT - UPDATED 2023 Reviews & Price Comparison (Canada) - Tripadvisor
Frequently Asked Questions about Hotel Château-Bromont
Which popular attractions are close to Hotel Château-Bromont?
Nearby attractions include Bromont, montagne d'experiences (0.3 km), Musee au Chocolat (2.0 km), and Bromont Water Park (0.2 km).
What are some of the property amenities at Hotel Château-Bromont?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Château-Bromont?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Château-Bromont?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Château-Bromont?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Château-Bromont?
Conveniently located restaurants include La Maison Chez Nous, Canael Boulangerie-Patisserie, and Bistro le 633.
Are there opportunities to exercise at Hotel Château-Bromont?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Château-Bromont?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Château-Bromont offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Château-Bromont?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel Château-Bromont?
Many travellers enjoy visiting The Round Barn (13.6 km).