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All reviews ski valet gold floor outdoor pool concierge desk hot tub valet service ski slopes we've stayed pedestrian village long weekend one bedroom suite full kitchen pools tremblant lounge conference tubs
On Friday October 12, 2018, my wife and I accompanied by her sister arrived early afternoon at our booked destination the Fairmont Tremblant. This 314-room hotel is in the northwestern section of the pedestrian village of Mont-Tremblant at 3045 chemin de la Chapelle. We had...More
The moment I arrived at the Fairmont Tremblant, the quality of the service was impeccable! The car was taken away at the valet parking, the front desk professional had everything we needed as maps, directions to major attractions. The services from the hotel included outdoor...More
Response from Natalie J, Manager at Fairmont TremblantResponded 2 weeks ago
Thank you for taking the time to review your experience with us. I'm thrilled to know that you enjoyed our location. We truly value your feedback and hope to welcome you back to the hotel in the near future.
Wrong room type provided, bathroom showers do not work and no housekeeping when we stayed. Only some staff members recognized and appreciated the situations listed above. Customer service needs to be improved and situations such as above needs to be properly recompensated. Do not recommend...More
Visited as a couple for a weekend away and stayed for two nights. We had a view of the pool/village room and I highly recommend! The customer service from the valet to the reception desk to the concierge was top notch. Everyone was very friendly...More
My wife and I stayed one night. Upon arrival after battling whiteouts on the highway I asked the car be parked indoors.an additional charge of 3$.upon check in we were told our room was not ready. We asked if a day room could be had...More
Perfectly located at the foot of the majestic Tremblant peaks Tremblant’s landmark ski-in ski-out hotel provides the ideal setting for a perfect alpine getaway any time during the year. With its …Morecontemporary and warm spaces in line with the mountain vibes, Fairmont Tremblant is the destination of choice for a balanced combination of relaxation and adventure. With its very unique amalgam of alpine glamour, French flair and personalized services, Tremblant’s finest resort hotel offers exceptional experiences, including its uncommon award-winning Choux Gras culinary brasserie and five-star Moment Spa. And a few steps away, the breathtaking year round Mont Tremblant resort destination offers an abundance of activities, including alpine skiing, championship golf courses, mountain or road biking, snowshoeing, festivals and much more! Less
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Response from easy-traveller-mtl | Reviewed this property |
This is a wonderful hotel. I worry that negative reviews regarding service is because their might be a small language barrier. The staff is French speaking but truly do their best to speak English. It is a beautiful hotel... More
This is a wonderful hotel. I worry that negative reviews regarding service is because their might be a small language barrier. The staff is French speaking but truly do their best to speak English. It is a beautiful hotel and the staff lovely. If I won the lottery I would stay there the whole ski season :)