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Chalet #11 is a work of art with a solid log structure and 5 bedrooms. It is open concept with several doors leading to an expansive deck. It is very private and quiet on the side of a hill. It is very comfortable for a...More
Three couples booked a chalet for two nights. Walls were leaking and we had 3 pots out to collect water. Kitchen under supplied and was told Hot-tub not working when in fact on night 2 we checked and it was. Complaint given first night when...More
Me and some friends stayed at the Blueberry Lake Resort last weekend and were very disappointed in this "resort". I'd like to start off by saying I have never written a review for any type of product or accommodation but this experience was so disappointing...More
We booked at BB Lake resort through Airbnb. We chose their cabins mainly because of the hot tub which is advertised as their major selling argument.
Once on site, the hot tub was out of order (had been for at least 3 weeks or a...More
Just got back from a long weekend at Blueberry Lake. This is our 7th visit since 2012 and sadly will likely be our last. The maintenance and care of the chalets has been on the decline noticeably the last 3 years. We've stayed in chalets...More
Hi, Thanks for your question
We have various models one of which is the Iroquois model. The resort is set in the woods so we do have our fair share of wildlife in the area. However all the houses that are booked through the... More
Hi, Thanks for your question
We have various models one of which is the Iroquois model. The resort is set in the woods so we do have our fair share of wildlife in the area. However all the houses that are booked through the official blueberrylake website have had a rodent control program in place, via an external contractor, for a few years now which has drastically reduced any chance of mice getting into the houses.
I hope that helps you and I hope to see you at Blueberry
Thanks for your question. I haven't seen the video that you are talking about, but we did have an incident recently where a customer brought to our attention an issue with the caulking in the bathrooms... More
Thanks for your question. I haven't seen the video that you are talking about, but we did have an incident recently where a customer brought to our attention an issue with the caulking in the bathrooms. The caulking was immediately replaced and an investigation launched into our internal processes to understand why this wasn't picked up by our own staff.
That being said, we pride ourselves on the cleanliness of our chalets and I think you will see from our reviews that this is an area that our guests appreciate.
We have also started on a program of renovations on the chalets. We are replacing the carpet floors in the basement with wood flooring - either hardwood, laminate or a commercial vinyl which is particularly good - as well as repainting.
While I am confident that you will find that all of our chalets are exceptionally clean, if you do have allergy issues and wanted to be extra sure, I would suggest that you request one of our updated chalets. There is no extra charge although as we are just starting this program, their numbers are limited.
I hope that helps.
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"Very little sound insulation but upstairs rooms are nice and sunny"