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DoubleTree by Hilton Hotel Gatineau-Ottawa

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DoubleTree by Hilton Hotel Gatineau-Ottawa
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554 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Gatineau-Ottawa
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Showing 441: English reviews
Toronto, Canada
Reviewed 16 May 2016 via mobile

Check in is listed as 4 PM but we arrived in Ottawa a couple of hours earlier than expected. I called the hotel just to see if it was possible to go straight there. After being put on hold for 10 mins I called again and this time got through. At first the girl didn't think it was possible And...

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Helpful?
Thank mattnvick
East Hawkesbury, Canada
Reviewed 15 May 2016

This location is in close proximity to all of Ottawa, and well isolated from the traffic chaos. It was far less expensive than Ottawa and with shopping centers nearby. We had a very comfortable, well laid out room. There is lots of parking available and complimentary, as well. The hotel grounds were well maintained and very clean. There is a...

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Thank AndrewCiastek
Aurora, Canada
Reviewed 14 May 2016

Arrived at 3pm and was told I could not check in until after 4pm. Yet as I waited around several other people came in and was given a room as they checked in. Had to ask several times for hypo allergenic pillows. Mini fridge makes a high pitched ringing sound that is extremely annoying. The internet is awful and borderline...

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1Thank Mark C
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear guest, we apologize for the inconvenience you went through during your stay. Your comments were passed on to our front office and maintenance managers for their review. We hope to have the chance to make it right on your next visit to the area. Best regards

Kingston, Canada
Reviewed 11 May 2016

everything was perfect during our stay. Very clean and well kept, beautiful views from the window, great pool, great food in the restaurant. Very quiet in the room and great TV. Highly recommend anyone stay here.

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Thank jillcU2169MR
Montreal, Canada
Reviewed 9 May 2016

Very clean hotel. Staff was very helpful. If you go ask for a room that overlooks the golf course and also ask for a renovated room. They are much nicer. The restaurant downstairs has shows on some nights. The show is fun, the food is average but very good service

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Thank Danielle D
Ontario
Reviewed 9 May 2016

Stayed at this hotel during a volunteer organization convention. The staff were pleasant and accommodating. The bed was awesome! The room had a sitting area separate from the bedroom so was able to visit while partner slept. Would highly recommend a stay here for a couple just wanting to get away for the weekend!

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Thank Trish M
Ottawa, Ontario, Canada
Reviewed 4 May 2016

For being a Hilton hotel flying the US flag at the front of the hotel. You would think that the hotel would not be only giving US visitors money at par. This is just a rip off for US visitors. The hotel is under some renovations and the smell of paints and caulking are noted on the 3 floor. I...

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Helpful?
Thank Scott B
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear guest, we apologize for the inconvenience you went through during your stay. We have adjusted our exchange rate and your comments were passed on to our managers for their review. Best regards,

Toronto
Reviewed 2 May 2016

I stayed here with my friend and our two 10 month old babies in April. We had a fantastic experience. From the warm cookies upon check in to the efficient service when my friend requested a portable crib for her baby, to the lovely pool we took the babies in before dinner, it was a great experience. The room was...

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Thank jesslikesstuff
Singhampton, Ontario
Reviewed 2 May 2016

EXCELLENT, loved all the amenities and used the pool & whirlpool extensively!! Beautiful views, rooms and excellent service. They should offer a late check out option without feeling like your begging is my ONLY issue I had!!!

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Thank Joann S
trois-rivieres, Canada
Reviewed 1 May 2016

yes, its really beautiful but really pricey! and they dont offer free breakfast, its another 10$ if you want it. air conditioning in my room was Noisy and the bathroom door was stuck on the floor, and a few other minor things. i won't go back there, i just had no choice at that moment.

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Helpful?
Thank Jean-Francois C
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear guest, we apologize for the inconvenience your went through during your stay. Your comments have been passed on to our managers for their review. Best regards.

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Near DoubleTree by Hilton Hotel Gatineau-Ottawa

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Gatineau on peaceful, natural surroundings, this beautiful resort and convention centre offers the new Ekko de Brasil restaurant with casual yet elegant atmosphere and a first class Health Club & Spa including a splendid indoor swimming pool. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Gatineau-Ottawa

Address: 1170 Aylmer Road, Gatineau, Quebec J9H 7L3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: €97 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Gatineau-Ottawa 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
DoubleTree By Hilton Hotel Gatineau-Ottawa Canada - Quebec
Hotel Style:
#3 Spa Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Gatineau-Ottawa staff and other travellers.
6 questions
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Montreal, Canada
over a year ago
Melbourne, Australia
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Out of Season Quiet Hotel Close to Ottawa”
 of 5 bubbles markfB2955QE, 10 Nov 2016 | Read review
“become an honors member and get on the 4th floor, Fantastic rooms !”
 of 5 bubbles lchambers982, 27 Oct 2016 | Read review
“Get higher floor room as hotel hosts weddings that are very loud.”
 of 5 bubbles ToRiuBambu, 11 Oct 2016 | Read review
“Get a room that looks over the golf course.”
 of 5 bubbles dkul85, 22 Sep 2016 | Read review
“A room looking on to the golf course would be beautiful”
 of 5 bubbles 364margaretm, 14 Sep 2016 | Read review
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