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DoubleTree by Hilton Hotel Gatineau-Ottawa

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DoubleTree by Hilton Hotel Gatineau-Ottawa
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553 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Gatineau-Ottawa
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Showing 440: English reviews
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 June 2016 via mobile

I can't say there was anything super wrong with the hotel but it felt old. The lobby was very much due for a redo it looked tired. The included breakfast was pretty basic nothing special and although the room was very large the TV didn't work (they did fix it) and one light was broken. There is nothing close by... More 

Helpful?
1 Thank Lynn V
Worcester, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 June 2016

Standard Hilton group fare with usual facilities of this Group. It is located on a golf course so there are opportunities to walk around large grounds. On a bus route into downtown taking about 20 minutes so we took advantage of free parking and used public transport. Did not eat breakfast as it was not included in our rate and... More 

Helpful?
1 Thank MalvernView2014
Kitchener,Ontario
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 June 2016

Hotel appears a bit dated but they are in the process of renovating all rooms. Bed clean and comfortable, bathroom clean but bath had rust marks. Furniture a bit beat up but they will be replacing during renos. Rooms great size with lovely views. Close to downtown Ottawa ( drive) but felt as though you were out in the country.... More 

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1 Thank sharmc_11
West River, MD
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 May 2016

Business trip to ottowa. Away from business area but easy to get around. Balconies are the key to a nice stay. Rooms are older but comfortable. Staff was very nice and helpful. A little more attention to diamond status would be nice

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brad L
Kingston, Canada
1 review
Reviewed 28 May 2016

We got a $250 a night suit, which was ok but in other places for half the price you get double the room. Ours (509) did not even have a tub, just a stand up shower. Pool and gym could be better. There are not many places to eat nearby, so we tried their restaurant. Big mistake. The food is... More 

Helpful?
Thank kg1849
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear guest, we apologize for the inconvenience you went through during your recent stay. Your comments were passed on to our food and beverage manager for his review. We hope to have the chance to make it right on your next visit to the area. Best regards More 

Gatineau, Canada
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 May 2016

Very friendly staff Was a fun weekend, I would definitely stay there again hopefully a longer.It was close to the casino and a short drive to Ottawa.The staff was very friedly clean rooms and awesome view of both Quebec and Ottawa.

Helpful?
1 Thank Maurice G
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 26 May 2016

We spent the weekend at the Double Tree Hilton in October 2015. The Hotel was beautiful, the check-in/out process was easy. The room was clean with a breath taking view. We attended a wedding and it was perfect. Upon check-in we were told breakfast started at a certain time. I had a big day ahead of us and were at... More 

Helpful?
Thank Aeval V
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review

Dear guest, we apologize for the inconvenience you went through during your stay in October 2015. Your comments were passed on to our food and beverage manager for his review. We hope to have the chance to make it right on your next visit to the area. Best regards More 

Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 May 2016 via mobile

Reception was very accommodating. Took care of little glitches that we had. Room was spacious and clean. I would recommend the buffet breakfast. Pool was large and fun for the kids but is shared with local condo owners. Unfortunately there were some owners who didn't seem to appreciate the kids in the pool while there were other who were very... More 

Helpful?
Thank FunInTheSun761
Toronto
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 May 2016 via mobile

We visited the hotel for one night when attending a concert in Ottawa. The hotel was clean and the bed was super comfy. Had the best nights sleep I have had in a while in this hotel. The bathtub needs replacing as it has rust marks but the size of the room and the comfy bed made up for it.... More 

Helpful?
Thank czikovitz
Toronto, Canada
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 May 2016 via mobile

Check in is listed as 4 PM but we arrived in Ottawa a couple of hours earlier than expected. I called the hotel just to see if it was possible to go straight there. After being put on hold for 10 mins I called again and this time got through. At first the girl didn't think it was possible And... More 

Helpful?
Thank mattnvick

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Near DoubleTree by Hilton Hotel Gatineau-Ottawa

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Gatineau on peaceful, natural surroundings, this beautiful resort and convention centre offers the new Ekko de Brasil restaurant with casual yet elegant atmosphere and a first class Health Club & Spa including a splendid indoor swimming pool. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Gatineau-Ottawa

Address: 1170 Aylmer Road, Gatineau, Quebec J9H 7L3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: €97 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Gatineau-Ottawa 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
DoubleTree By Hilton Hotel Gatineau-Ottawa Canada - Quebec
Hotel Style:
#3 Spa Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Gatineau-Ottawa staff and other travellers.
6 questions
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Montreal, Canada
over a year ago
Melbourne, Australia
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Out of Season Quiet Hotel Close to Ottawa”
 of 5 bubbles markfB2955QE, 10 Nov 2016 | Read review
“become an honors member and get on the 4th floor, Fantastic rooms !”
 of 5 bubbles lchambers982, 27 Oct 2016 | Read review
“Get higher floor room as hotel hosts weddings that are very loud.”
 of 5 bubbles ToRiuBambu, 11 Oct 2016 | Read review
“Get a room that looks over the golf course.”
 of 5 bubbles dkul85, 22 Sep 2016 | Read review
“A room looking on to the golf course would be beautiful”
 of 5 bubbles 364margaretm, 14 Sep 2016 | Read review
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