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BEST WESTERN PLUS Gatineau-Ottawa

Booking.comUS$105*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Gatineau-Ottawa
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558 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Gatineau-Ottawa
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Showing 396: English reviews
Burlington, Canada
Reviewed 8 June 2016 via mobile

Stayed here for 2 nights on a short getaway with my son. Really wanted to stay in downtown Ottawa but most hotels sold out of standard rooms & I wasn't about to spend $500 & up on a suite. Found this hotel & did a bit of researching before booking. We were very happy with our find. The location was...

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Helpful?
Thank LRK66
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

LRK66, Thank you for your comments and for taking the time to post your review of our Best Western Hotel. It is comments such as yours that allow us to continually improve upon our products and services. It was most gratifying to learn that our continual investments into training, customer service and in-room cleanliness have not gone unnoticed. Thank you...

Listowel, Ontario, Canada
Reviewed 6 June 2016

We picked this hotel due to it's proximity to Ottawa and it's location on the water....we were saddened by it's state of repair(being renovated....parking was poor....only room for a few cars....but we were still charged $11 per night parking....pool was very ordinary and somewhat difficult to get to from within the hotel.....also since we couldn't open the balcony door the...

Review collected in partnership with Best Western
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1Thank Don H
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Don H, Thank you so much for sharing your experience at our hotel with the Trip Advisor community. I was very sorry to read of your displeasure with our parking facilities. To clarify we have 5 lots in which to choose to park in, 1 underground for 35 cars and remainder in the front of as well as behind the...

Glencoe, Ontario, Canada
Reviewed 2 June 2016

I have stayed at this Best Western on several occassions while attending meetings in Ottawa. This is an affordable hotel that offers excellent service and a good staff. It is walking distance to parliament hill and it is near the HIstory Museum and the National Museum of Art. I would encourage anyone who wants to spend a few days in...

Review collected in partnership with Best Western
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Helpful?
Thank Alex S
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Alex S, Thank you for your comments, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. One of our greatest priorities is to offer clean and comfortable accommodations to our guests with speedy and friendly service. Without the help of our guests leaving comments and letting us...

Minnesota
Reviewed 1 June 2016

The front desk staff were very friendly. The building has some construction going on. Hopefully, they will be updating the rooms. It was quiet, beds a little soft but comfortable, and rooms were clean. No breakfast like other Best Westerns, also charged for parking, which we were unaware of until arrival. It is in a great location for walking to...

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Helpful?
Thank 0313Kathy
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

0313Kathy, Thank you so much for sharing your experience at our hotel with the Trip Advisor community. I was pleased to read that you took advantage of our walk-able location to many of the regions tourist attractions. As for our beds, we are proud to feature the Sealy Falicity pillow top mattresses in all our 133 guest rooms. Reason being...

Edmonton, Alberta
Reviewed 28 May 2016

Hotel prices in downtown Ottawa scare you off? This hotel in Gatineau Quebec is economical and just a 15 minute walk or a short bus ride across the bridge to the Byward Market and the National Gallery. A stone's throw from the Canadian Museum of History, beautiful views and parks on riverside. Hotel was being updated during my stay but...

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Helpful?
Thank Susan C
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Susan C, Thank you so much for sharing your experience at our hotel with the Trip Advisor community. I was so happy you stay was not impacted by our renovations, As I have replied to an earlier client these renovations were extremely carefully planned so as to not impact client satisfaction. Thank you also for mentioning the friendliness of our...

Reviewed 24 May 2016

Hotel under construction, no access to the balcony. AC blows into your face, too close to the proximity of the bed. City view is not quite as advertised. Breakfast is excellent, Staff is very friendly. Underground paid parking not very clean.

Review collected in partnership with Best Western
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Thank I5442TRbobc
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

I5442TRbobc, I wanted to personally thank you for your review of our establishment. It takes time and effort to write a review and I want you to know how much I appreciate your time. I am truly sorry for your disappointment of our hotel having to temperamentally, close our our guest room balconies. This decision was not an easy one,...

Surrey, Canada
Reviewed 23 May 2016

Staff for the most part seem to purposely ignore individuals who are not articulate in French with the exception of front desk personnel. Facility dated and shabby. A/C unit in room extremely noisy and Ineffective, and apparently unfixable.

Review collected in partnership with Best Western
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Thank Don S
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Don S, Thank you for taking the time to your experiences at our hotel, with the Trip Advisor community. I must say I was extremely concerned to read your review. Our hotel takes a great amount of pride to be in the National Capital region, and as such we only hire staff whom are fluently bilingual in both official languages....

Burlington, Canada
Reviewed 17 May 2016

This hotel is located just over the Ottawa River in Quebec. The view from our room included the back of the Parliament buildings. There is a lovely park just across the street from the hotel. The hotel is under renovation, but access is maintained. The parking is very near (just behind) the hotel - this is good for a city...

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Helpful?
Thank gbeintema
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Gbeintema, Thank you for taking the time to your experiences at our hotel, with the Trip Advisor community. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms. I was glad to have read that you and your family selected one of these rooms, and were able to see...

Reviewed 16 May 2016 via mobile

The good: front desk staff, location, view of the Ottawa River and Parliament buildings. The bad: dirty carpets, crammed hallways and elevators, small rooms, not very clean, not enough parking and tight parking spaces, Resto food not great.

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Helpful?
Thank Anthony A
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Anthony A I thank you for your review; I empathize with your feelings on this subject, and can only apologize for the unpleasant situation you experienced. I am disappointed to hear your stay did not meet or exceed your expectations. Offering value and providing clean and comfortable accommodations to our guest, are our greatest priorities. We sincerely value the comments...

Toronto, Canada
Reviewed 14 May 2016 via mobile

Beautiful view of the Ottawa River and Ottawa Parliment buildings. Was clean. Great front desk staff. But very difficult for parking during reno's. Overall decent for the price. Walk to many attractions.

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Helpful?
Thank Wendyanna1995
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

WendyAnna1995, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. One of our greatest priorities is to offer clean and comfortable accommodations to our guests with speedy and friendly service. Without the help of our guests leaving comments and letting us know what improvements are needed we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: €91 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Gatineau-Ottawa 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, Cancelon, Best Western, TripOnline SA and HotelQuickly so you can book your BEST WESTERN PLUS Gatineau-Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
BEST WESTERN PLUS Gatineau-Ottawa Canada - Quebec
Hotel Style:
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
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North Bay
Kingston, Canada
over a year ago
Kingston, Canada

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverview on the South side.”
333steveg, 26 Apr 2017 | Read review
“Ask for a river view room. View of Parlaiment Hill is breathtaking from this side.”
Jim121212, 21 Apr 2017 | Read review
“Choose a room with view to the river, and higher up. IMHO”
rgoldchain, 14 Apr 2017 | Read review
“Good hotel”
172chuckd, 13 Apr 2017 | Read review
“If one likes the beautiful river view onlooking the Parliament Hill, Ottawa, then take the east facing rooms.”
rqbanu, 30 Mar 2017 | Read review
5 of 5
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US$105* /night
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Prices are for 1 room, 2 adults
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