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BEST WESTERN PLUS Gatineau-Ottawa

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516 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Gatineau-Ottawa
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Showing 363: English reviews
Blainville, Canada
Level Contributor
106 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 March 2016 via mobile

Stayed here overnight for a competition. Ok room convenient but really prices are quite high for the type of place and season. Neighborhood is a tad scarry. All is there but way overpriced. View from our room is cool but room neighbors are super noisy banging doors and yelling in hall. Not hotels fault i agree but noise travels quite... More 

Helpful?
Thank pragmatique01
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Pagmatique01, I was extremely disappointed to read and am truly sorry that you and your family did not get the opportunity to experience our hotel in the manner that is truly representing of our value and quality. Should you decide to give our hotel another chance to make a 1st impression, I would welcome you to contact me directly at... More 

Vaudreuil-Dorion, Canada
1 review
Reviewed 17 March 2016

The indoor pool was the big attraction. We had our daughter and grand daughter with us and it was a good place to spend some time together. We thought the rates at this hotel was right on. If possible, I would recommend that guests be notified in case the restaurant is left closed.

Review collected in partnership with Best Western

Helpful?
Thank Gerald B
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Gerald B, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. I was so pleased to read that your daughter and grand daughter too advantage of our indoor heated salt water swimming pool. It is definitely a favourite of most of our travellers. We value all comments... More 

Ontario
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 March 2016

Visiting Daughter at University of Ottawa. Used 20,000 points per night plus $11 per night parking. Had to park in lot one block away as front parking lot full and pick up truck too tall for underground lot. Don't believe they have complimentary breakfast. Room was on 7th floor facing the city of Ottawa and the Ottawa River. View was... More 

Helpful?
Thank LarryMcd
North Hatley, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 March 2016

We stayed one night on the 4th floor in a lovely room looking out over a park, the river and the parliament buildings and downtown Ottawa. The reception was quick and efficient and the employees responded to our request for directions to the TD place (the Brier was on) with cheerful enthusiasm, printing out maps and instructions. The room was... More 

Helpful?
Thank rackwick1
Tadoussac, Canada
1 review
Reviewed 6 March 2016

The manager and staff at this hotel were very friendly and genuine. Myself and my family thoroughly enjoyed our stay and would highly recommend this hotel. The location is excellent and the hotel very functional. The view on Parliament Hill and the river was greatly appreciated as well.

Review collected in partnership with Best Western

Helpful?
Thank Shawn T
Toronto, Cambodia
1 review
Reviewed 3 March 2016

Booked this location for it's proximity to the World Cross Country Ski Tour and discovered a good place to stay. Our room was very good and had all that we needed. Front desk staff were terrific, housecleaning staff pleasant. The hotel is close to all major attractions. It looks like there's renovation work going on which can only improve what... More 

Review collected in partnership with Best Western

Helpful?
Thank Monika S
Charlottetown
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 March 2016

Nice hotel in a neighbour type setting. It's an older hotel under renovation. Staff are very nice and efficient. Restaurant is on-site which is convenient if you do not have a car. Restaurant was quiet and service was quick. Breakfast is not included but full menu for breakfast is available. Did not use the exercise room or pool so cannot... More 

Helpful?
Thank Karen C
Peterborough, Canada
1 review
Reviewed 27 February 2016

Despite ongoing renovations ( which effect visitors little or not at all) it was a marvelous stay!! The staff at the check in/out were wonderfull. The housekeeping staff were good fun to chat with in passing. Incredible how these people manage to be so friendly while working so hard. Very impressed.

Review collected in partnership with Best Western

Helpful?
Thank Timothy D
Strasbourg, France
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2016

We were in town for a hockey tournament of our grandchild. Didn't stay at the hotel very long. But we can say that it is well located, close to downtown and yet far enough to be quiet. The personal at the desk are extremely sociable and pleasant. They like what they do and it shows. Presently going under renovations, but... More 

Review collected in partnership with Best Western

Helpful?
Thank Doffie1974
Oromocto, Canada
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 February 2016

Stayed 4 nights while on course. Was there for the big snow storm of 51 cm. They do not do a good job of snow removal from this parking lot. Left 3 days after the storm and got stuck Staff had to push me out. Big shout out to Elana in the restaurant the night of the storm. The cook... More 

Helpful?
Thank SCR1954

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: €86 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Gatineau-Ottawa 3.5*
Number of rooms: 133
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Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
BEST WESTERN PLUS Gatineau-Ottawa Canada - Quebec
Hotel Style:
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
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North Bay
Kingston, Canada
over a year ago
Kingston, Canada

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Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view is excellent with the Parliament buildings in clear view”
 of 5 bubbles GBCaper, 30 Aug 2016 | Read review
“Ask for river view”
 of 5 bubbles marciao159, 16 Aug 2016 | Read review
“ask for river view -- beautiful”
 of 5 bubbles OakvilleCubalover, 15 Aug 2016 | Read review
“As for the king size bed on a higher floor - rooms that end in pair numbers face the river!”
 of 5 bubbles mamarica, 19 Jul 2016 | Read review
“River View is preferable”
 of 5 bubbles GlobetrotterSH, 8 Jul 2016 | Read review
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