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Best Western Plus Gatineau-Ottawa

Expedia.comUS$131*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Gatineau-Ottawa
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577 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Gatineau-Ottawa
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Showing 410: English reviews
Reviewed 7 April 2017 via mobile

We had such a great time staying here! The room was perfect, we had a great view of parliament and a balcony. The staff and Pierre the front office manager went above and beyond to accommodate us and make sure we were valued. I will be back! I promise!

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Helpful?
Thank Nikki S
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi Nikki S Thank you for taking the time to write about your recent stay with us. My colleagues and I take personal pride, in delivering superior customer care, and we are glad to hear that it has not gone unnoticed. We look forward to seeing you soon! Sincerely, Annie-Claude

Vaughan, Canada
Reviewed 7 April 2017

Front desk staff Pierre was lovely. Other front desk staff could not provide a place to eat -only a street name, and relied on other guests (the location did not have food) which led us stranded and walking around downtown in an unfamiliar area late at night. Hotel restaurant was closed by 10 p.m. on a Friday night. Boston Pizza...

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Helpful?
Thank _tgandhi84
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi _tgandhi84 Thank you for taking the time to write about your recent stay with us. On behalf of our entire team, I would like to apologize for the issues you encountered in finding a restaurant in the area. This is unacceptable and we will deal with the matter directly with our staff. Your satisfaction is important to us and...

CAMBRIDGE, Canada
Reviewed 6 April 2017

I basically booked this hotel for its view. the asiles were very narrow and room entrance too close to each other. The overall experience was good. the hotel staff was friendly and rooms were clean and nice.

Review collected in partnership with Best Western
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Helpful?
Thank 473amandeepg
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi 473amandeepg, Thank you for writing about your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

Reviewed 5 April 2017 via mobile

Excellent accomodations with very friendly front desk and great food. Room was very comfortable. Beds were new and the bathroom was very clean and inviting. Although we didn't use the pool or exercise room everything was clean and in good shape.

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Helpful?
Thank Russell F
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi Russell F, Thank you for taking the time write about your recent stay with us. I am overjoyed to hear our employees and our services have exceeded your expectations. We pride ourselves ensuring every guest receives the best customer care, and we are glad to hear it has not gone unnoticed. Thank you again for staying with us and...

Ottawa, Canada
Reviewed 2 April 2017

Great experience. Close to our venue. Staff were friendly and accomadating. Parking was affordable and easily accessible. It is in the middle of the city of hull so Ottawa is next door and restaurants and other venues like the meuseum of civilizations is close

Review collected in partnership with Best Western
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Helpful?
Thank Shahin Y
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi Shahin Y, Thank you for taking the time to write about your recent stay with us. My team and I take personal pride, in delivering superior customer care, and we are glad to hear that it has not gone unnoticed. We are glad to hear that our location was convenient for your needs. We hope to see you again...

Montreal, Canada
Reviewed 31 March 2017

I was quite surprised with the quality of this hotel. Definitely the best deal in Gatineau. The beds are so comfy and the ambiance so quiet during the night! I highly recommend this hotel and wouldn't hesitate to go back.

Review collected in partnership with Best Western
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Helpful?
Thank jonathanlX203XZ
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi JonathanIX203XZ, Thank you for taking the time to write about your recent stay at our property. I am overjoyed to hear we exceeded your expectations with our services and location. We are also glad to hear that your night sleep was comfortable. Our pillow top mattresses are always a hit with our guests! We hope you will visit us...

Mississauga, Canada
Reviewed 30 March 2017

As my first trip to Ottawa, booking hotel online was challenging. I had to find out a hotel which would be safe, homely and friendly for my daughter and myself with the restriction of my limited budget. The online propositions of Best Western Plus, Gatineau Quebec seemed perfect enough.Still I had some apprehension, finding out I am in Gatineau Quebec,...

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Helpful?
1Thank rqbanu
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi rqbanu, Thank you for your kind words. I am glad to hear we exceeded your expectations during your stay with us. I was also happy to read that our hotel's location and services, met both your needs and your expectations. We are very fortunate by our location and how central we are to all major tourist attractions. Thank you...

Toronto
Reviewed 29 March 2017 via mobile

I have stayed at BW Plus several times and always love the super comfy beds and the fact that most have an indoor pool. This one came with s plus in that I got a room facing the river with views to Parliament Hill. I booked an hour before I came and since all King rooms facing that way were...

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Helpful?
1Thank HellenaToronto
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi HellenaToronto, Thank you for taking the time to write about your recent experience at our hotel. We are delighted to hear you enjoyed your stay and took full advantage of our amenities and location. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms! We are glad to...

Israel
Reviewed 28 March 2017

As a BW Diamond Status member I received free parking, much appreciated Every day room service made sure I had plenty of free bottles of water Reception staff where always helpful with directions, and printing for me

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Helpful?
2Thank Baruch K
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi Baruch K, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed your stay and took full advantage of our amenities and location. We are glad to hear that our staff exceeded your expectations. My team and I take personal pride, in delivering superior customer care, and...

Toronto, Canada
Reviewed 27 March 2017

This is my go-to hotel in Ottawa. Just steps from the Alexandra bridge and the Museum of History, and a short walk to The National Art Gallery, The Byward Market, downtown Hull, and Parliament Hill. If you can get a river view, it is spectacular, especially from the higher floors. This is an older hotel which has been recently updated....

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Helpful?
2Thank Banza754
Annie-Claude2, Guest Relations Manager at Best Western Plus Gatineau-Ottawa, responded to this review

Hi Banza754, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed you stay and took full advantage of our amenities and location. We are very fortunate to be so conveniently located within walking distance of so many attractions. We are glad to hear that our staff exceeded...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about Best Western Plus Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: €102 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Gatineau-Ottawa 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, Orbitz, Best Western, Hotels.com, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Gatineau-Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Canada - Quebec
Hotel Style:
#3 Green Hotel in Gatineau
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Gatineau-Ottawa staff and other travellers.
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Questions? Get answers from Best Western Plus Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could ask for water view...”
gamorin16, 5 May 2017 | Read review
“River view is particularly lovely”
LaurieARoss, 1 May 2017 | Read review
“Riverview on the South side.”
333steveg, 26 Apr 2017 | Read review
“Ask for a river view room. View of Parlaiment Hill is breathtaking from this side.”
Jim121212, 21 Apr 2017 | Read review
“Choose a room with view to the river, and higher up. IMHO”
rgoldchain, 14 Apr 2017 | Read review
5 of 5
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US$131* /night
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PricelineUS$132
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Prices are for 1 room, 2 adults
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