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Four Points by Sheraton & Conference Centre Gatineau-Ottawa

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Four Points by Sheraton & Conference Centre Gatineau-Ottawa
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511 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Rockwood, Canada
Reviewed 1 week ago via mobile

Enjoyed location for Jacque Cartier Park, other then that not much else in close proximity. Hotel rooms were nice and friendly service. The pool has some issues with the roof leaking. We had a slight issue charging my daughters iPad, it actually blew the adaptor. The maintenance department were quick to respond, management compensated us with one night parking. Enjoyed...

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Helpful?
Thank webbax
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Dear guest, Thank you for taking the time to comment on your stay. As a valued costumer, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you for bringing to our attention the situation the your daughter’s iPad adapter, I am glad we had the chance to address it during your stay. Thank...

Banff, Canada
Reviewed 3 weeks ago via mobile

Spent 4 nights here during a recent work trip. It's a good location near the Alexandra bridge which made walking to the market area convenient. Front desk staff were friendly and helpful and my one trip to the hotel restaurant was pretty good. Rooms are average although they did give me a corner room which was a nice upgrade. I'd...

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Helpful?
Thank Jason C
Toronto, Canada
Reviewed 3 weeks ago via mobile

Got a rate on hot wire and paid 100 for a Saturday night stay which was great as website price for the night was 170.00. The hotel seems to have a central location however for a four points resort I found it dated. The reception area is great and staff are friendly and helpful. We were assigned room 111 which...

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Helpful?
Thank Iluvztravelz
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Dear Iluvztravelz, Thank you for taking the time to comment in regards to your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure...

Buckhorn, Canada
Reviewed 3 weeks ago

Stayed here again in February and never disappointed. Great rooms and excellent service. Used gym for first time and happy with treadmill and weights. Recommend buffet for breakfast . Bar staff at night are excellent.

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Helpful?
Thank Andrew S
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Thank you for your feedback! I will definitively share your nice words about the staff to the team! I am very glad you enjoyed our new gym equipment! we hope to welcome you again soon!

Reviewed 4 weeks ago via mobile

Booked this place as is very close to offices in gatineau as well as some great restaurants. The hotel, pool, gym, restaurant and pub but the unique thing is that if you forgoe cleaning you get a $5 credit per day to use in the restaurant. Nice place, friendly service, great location.

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Helpful?
Thank Dwight B
Richmond Hill, Canada
Reviewed 4 weeks ago

I loved this property. Check in was fast and efficient with a free upgrade without asking. The room was large, modern and clean and had a very nice coffee centre in the room. Wifi was flawless. Check out was painless. The bed was comfortable and the room quiet. What more can I ask for in a hotel.

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Thank gmcnab
Gatineau, Canada
Reviewed 17 January 2017

Impressed by the friendlyness and courteous of the personel. Spent 3 days in conference, facilities very nice, close to downtown Gatineau and Ottawa, well located. Easy access, Clean and spacious. Keep it up

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Helpful?
Thank Jose_Mo53
Hannah J, Starwood Hotels at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Dear Jose_Mo53, We are delighted to hear you enjoyed your stay at Four Points Gatineau-Ottawa. It is our goal to provide excellent customer service to all of our guests, and we are happy we were able to deliver this during your stay. Thank you for taking the time to review your stay. We hope to see you at your next...

Reviewed 14 January 2017

The property is located right across the street from the Canadian History Museum and just across the river from Ottawa. The price is right, the rooms are clean and the staff is okay. Nothing special, but it gets the job done. Too bad the stuff isn't friendlier.

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Helpful?
Thank Kyle I
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Dear Kyle, We appreciate your feedback and are delighted to hear that you enjoyed your stay. We would also like to thank you for taking the time to share your thoughts regarding the friendliness of the staff. We appreciate you bringing it to our attention and we will share your impression within the team and work with them to improve...

Montreal, Canada
Reviewed 6 January 2017

Good Hotel for the price in an excellent location, just over the bridge from Ottawa. Rooms are comfortable and spacious. Right across the street from the Canadian History Museum and walking distance to many venues. Will stay again!

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Helpful?
Thank Scartz
Hannah J, Starwood Hotels at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this review

Hello, We are so pleased you enjoyed your stay at Four Points. We're glad our location made it easy for you to explore the surrounding area. Thank you for taking the time to review your stay. All the best,

Yellowknife, Canada
Reviewed 4 January 2017 via mobile

Great location for our trip to visit Canadian History Museum. We are literally across the street. Room decent size. Wish it was queen beds but double works. No bathtub so harder with kids. I didn't see much options for restaurant around, I would say it s good to stay if you have a rental car. Ottawa is few minutes away.

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Helpful?
Thank Marie_Claude155033

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Four Points by Sheraton & Conference Centre Gatineau-Ottawa is just across the river from downtown Ottawa, Parliament Hill, and the ByWard Market. Onsite, we have 8,000 sq ft of event space. ... more   less 

Additional Information about Four Points by Sheraton & Conference Centre Gatineau-Ottawa

Address: 35 Laurier, Gatineau, Quebec J8X 4E9, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: €106 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton & Conference Centre Gatineau-Ottawa 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
4 Points By Sheraton & Conference Centre Gatineau-Ottawa
Four Points By Sheraton And Conference Centre Gatineau-Ottawa
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Hotel Gatineau
Four Points Gatineau Ottawa
Gatineau Four Points
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Canada - Quebec
Hotel Style:
#2 Green Hotel in Gatineau
#3 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton & Conference Centre Gatineau-Ottawa staff and other travellers.
6 questions
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5 months ago
North Bay
5 months ago
North Bay

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Questions? Get answers from Four Points by Sheraton & Conference Centre Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor corners”
 of 5 bubbles A1556ENandrews, 3 Feb 2017 | Read review
“I like room facing the Museum, I can keep the drape open.”
 of 5 bubbles LuvTravelGal, 1 Dec 2016 | Read review
“My room number was 808, amenities, linens and bathroom was outstanding!”
 of 5 bubbles 844lised, 1 Dec 2016 | Read review
“Rooms higher up have a nicer view”
 of 5 bubbles 317AlanM, 31 Oct 2016 | Read review
“Pick a room away from the elevators. The elevators make a beeping noise at every floor.”
 of 5 bubbles aerbookkeeping, 15 Oct 2016 | Read review
5 of 5