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Crowne Plaza Gatineau-Ottawa

416 reviews
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Traveller (112)
Room & Suite (65)
Dining (7)
Overview
  • Excellent22%
  • Very good41%
  • Average23%
  • Poor10%
  • Terrible4%
Travellers talk about
“platinum member”(6 reviews)
“the river”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (416)Write a Review
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All reviewsunderground parkingplatinum memberthe rivergovernment buildingsper dayhigh floorcoffee makerexercise roomone night stayking bedmini fridgeconvenient locationrooms are largegatineau ottawaclose to downtownflat screen tvparliament hill
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11 - 15 of 342 reviews
Reviewed 30 November 2017 via mobile

Thi s is a great upscale hotel downtown Ottawa. Great views of the water and a short walk to lots of great restaurants. On-site bar and restaurant is great. Staff is friendly, helpful and multi lingual. Underground parking is cheap and hotel rates were great....More

Thank ffr154ffr154
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 1 December 2017

Dear ffr154ffr154, Thank you for your recent stay with us and reviewing our property. We are always thrilled to receive positive feedback from our guest! It is delightful to know that you appreciated our location and that you were able to enjoy all the services...More

Reviewed 29 November 2017 via mobile

This establishment is touted to be a Crown Plaza hotel.....if it really is, then its the worst one I have stayed in, in almost 10 years! From the start when I arrived, no real welcome, just asked for my credit card, gave me a key...More

Thank Aussiboy
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 1 December 2017

Dear Aussiboy, Thank you for taking the time to write your review, we appreciate getting feedback from your recent stay. I can understand your disappointment about oyur exeperience at our porperty. I wish I could give you an explanation. I agree with you that customer...More

Reviewed 26 November 2017

I've stayed here a couple of times for conferences. My room with a comfortable King size bed and river view was very spacious, including a kitchenette with sink, microwave, fridge and coffee-maker. Could have used a table lamp, Bathroom was large with a capacious soaker...More

Thank Susan F
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 29 November 2017

Dear Susan F, Thank you for taking the time to privide feedback on your recent stay with us. Your comments are very important for us and will be shared with our team. Thank you again and we hopw to welcome you back. Regards,

Reviewed 11 October 2017

Stayed in hotel in October 2017. Room very nice, fridge, microwave, coffee maker. Wonderful bathtub. Housekeeping not so good. I was at hotel for 4 nights. I had to call down to front desk to get glasses, cups, sugar, shampoo everyday when I returned to...More

Thank Lisa S
Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 13 October 2017

Dear Lisa S, Thank you for reviewing our property. We are really forry for the experience faced and your comment will be shared with our team. We hopw to welcome you back. Regards,

Reviewed 9 October 2017

The hotel was just ok for us. It seems a little run down in the room we were in and didn't really live up to the standard you would expect from the brand. A couple things that I would like to mention in the negative...More

Thank Mike M
Response from Nathalie T, Director of Sales at Crowne Plaza Gatineau-OttawaResponded 10 October 2017

Dear Mike, Thank you for the taking the time to review our property after your recent stay. I am sorry you felt the room was run down and for the experience with the exterior parking. We did have issues with our gate and it did...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$110 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms
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Traveller (112)
Room & Suite (65)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
UneGrandeDame
19 April 2015|
Answer
Response from Michael L | Property representative |
Good morning UneGrande, The Tulip Festival has events around the City the main venue is Majors Hill Park which is 3.5Km from here, just across the Alexandra Bridge
1
Vote
MrTravel007
16 January 2015|
AnswerShow all 2 answers
Response from Michael L | Property representative |
Hello MrTravel0... I don't believe so, street parking especially in winter isn't a realistic option & the other lots around are mainly Monday-Friday with towing overnight so I wouldn’t advise it. The parking lot below the... More
0
Votes
Room Tips
"Go somewhere else"
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"We had a river view room which was nice but it did overlook mostly the power generation plant."
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"steer clear of this hotel, and never use underground parking!"
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"Nice river view is available."
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