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Hotel Castel & Spa Confort

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139 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Ottawa, Canada
2 reviews
Reviewed 9 August 2016

We stayed at this hotel for 2 nights in a room with 2 beds and a brand new bathroom. The room was so clean and confortable with all we needed for our family. The reataurants are good and staff efficient and pleasant. Will go back for sure, its a safe choice.

Helpful?
Thank andrewrobertson444
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We really want to thank you Andrew for taking some of your time to post your appreciation about your stay with us. We are glad you appreciated one of our renovated room. Your kind words about our cleanness, restaurants and service will certainly be transmitted to all our team. The fact that you consider us as a ''safe choice'' is... More 

Brampton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2016

This is an older hotel that was overhauled to make it look like its a high end hotel. But it falls short. Need ice? its on the 5th floor. "you booked online? Your breakfast could have been $5 had you paid at the desk..Too bad."-Nice. This is an overpriced Comfort Inn.

Helpful?
Thank Denis652
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you Denis for your time to post your appreciation concerning our hotel. We take note of your comments. Booking a room on our website or by calling our frontdesk agents are effectively the only ways to book a package with breakfasts. Moreover, we offer a large range of flexible packages based on your needs. We hope to welcome you... More 

Travellers are raving about these Granby hotels

London, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 July 2016

We stayed as a family for a weekend at the Granby Zoo. The room itself was fine and clean, with a clear view on the parking lot. The outdoor pool was very much appreciated by our children, 10 and 12. The excellent quality of the restaurant was completely unexpected. In fact, we ate at the hotel both evenings we were... More 

Helpful?
Thank Dan2048
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Hello, Thank you so much for taking some of your time to share your experience during your stay. I am glad to hear you tried and enjoyed our restaurant. We hope to see you and your family again soon! More 

Canada
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 June 2016

Lovely front desk staff. They provided us with lots of information about places around town and greeted us every time we came and went from the hotel. Comfortable bed. We would recommend this to anyone visiting Granby.

Helpful?
Thank slhouston1
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for your time to post your appreciation concerning our hotel and for the good review! We are glad that you enjoyed your stay with us. Your kind words for our staff and their good service will be transmitted to them. We hope to see you again ! More 

Cobourg, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2016

Got myself and my family a room last-minute and we're very accommodating and friendly. Rooms were clean and decent size. Fantastic breakfast. Lots of available parking and within walking distance of shopping and restaurants. Lobby was a little dated but very well maintained. Thanks.

Helpful?
Thank nealkimb
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for your time to post your appreciation concerning our hotel and for the good review! We highly consider the opinions of our customers, as this is what allows us to achieve full customer satisfaction. We are glad you enjoyed your stay and we hope to see you again soon ! More 

London, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 May 2016

We had occasion to stay in Granby while we officiated at the 2016 Canada East Wrestling Festival in nearby Ste. Cesaire The rooms were compact and the bathrooms really, really small. The housekeeping staff was efficient and attended to our toilet problem in an efficient and ready manner. The restaurant was clean and well maintained. The menu was very complete... More 

Helpful?
Thank perkinsw
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for your time to post your appreciation concerning our establishment. We are glad that you enjoyed your stay with us in Granby. Your kind words for our staff and their good service will be transmitted to them. You would probably have appreciate even more the choices of complete breakfast we offer including eggs, meat, omelet, pancakes and French... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 May 2016

I stayed at this hotel to attend a convention taking place at the hotel. The front desk staff were friendly and easy to deal with, and the room was decent with all the expected amenities. The decor was a little outdated, but the hotel was undergoing a renovation during my stay. Unfortunately, the way the hotel managed the convention was... More 

Helpful?
Thank Darnell C
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for taking the time to post your appreciation regarding your experience at our establishment. As you say, we are actually in renovation process of our rooms and our staff is especially accommodating and minded to do what it takes to make your stay more enjoyable. We are glad we have met your expectations. Coordinating such a large convention... More 

Winnipeg, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 April 2016 via mobile

My wife and I stayed at Hotel Castel for two nights and we were very impressed. We always go by Trip advisor and rarely have been disappointed. The Castel was a very good experience. To start the front desk workers are very welcoming and friendly with a smile to greet you.The room we had was very clean and modern. Can... More 

Helpful?
Thank RVL4
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you so much for taking the time to share your experience at the Hotel. I am pleased to hear you appreciated our staff’s courtesy and our facilities. Next time you stay with us, you have to try our Restaurant la Rotonde. It’ll make your next experience complete! Again, thank you for your comment. More 

Ottawa, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 February 2016 via mobile

We stayed at the hotel when we visited Granby Zoo. The room was clean and nice, although the hotel in general is a little outdated. It is also close to a Subway and other restaurants. We had a little incident with the access card that didn't work, and had to go back and forth a few times to ask for... More 

Helpful?
Thank Iulia M
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for taking the time to comment on your stay. We are really happy to know that our location was convenient for you and your family! Indeed, our staff is really helpful since it is one of our priorities to make your stay with us as good as possible. We hope to see you again next year! More 

Palm Coast
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 February 2016

The room was very clean and the bed super comfortable. The staff was accommodating and friendly. The cleaning products they use for the bathrooms has a strong chemical smell, but at least you know it is clean. My only real negativeness was that the smoke alarm would go off whenever I took a shower. I reported this but evidently they... More 

Helpful?
Thank BeachButterfly72
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you so much for your good review! We are happy to know that you enjoyed the room during your stay. The problem you had with the smoke alarm is unusual and we will make sure it won't happen again. We appreciate your feedback and we hope to see you again soon! More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Castel & Spa Confort, located at the heart of the dynamic city of Granby, is rated 4 stars and offers 136 rooms and suites on 5 floors. Whether for a family vacation, a romantic getaway or a trip with friends, choose the package that suits you among those proposed: Zoo - Amazoo (two minutes from the hotel), Ski Bromont Waterpark, Golf, Biking, Shows, Fine Cuisine or Relaxation. Restaurant La Rotonde has a memorable and affordable culinary experience to offer in a refined décor. The Chef David Deslandes and his team elaborate with passion delicious recipes featuring local products. To go along with your meal, pick from our wine list through a selection of specialty wines and imports on private account for you to appreciate sublime matches. To conclude beautifully, taste our delicious homemade desserts. Spa Confort is located on the last floor of the Hotel. With whirlpool baths, you will admire a breathtaking view of the sunset on the Mount Yamaska. Treat yourself to relaxation with one of our treatments, offered in a package or à la carte, given by our certified massage therapists. Access to the spa is free with the reservation of a room or treatment. The hotel also propose the Resto-Café, offering full breakfast with a quick service, the Pub la Tourelle to have a drink and play free pool, a heated outdoor pool with a wading pool (in season), a playground for children and a gym room equipped with televisions. ... more   less 

Additional Information about Hotel Castel & Spa Confort

Address: 901 Principale Street, Granby, Quebec J2G 2Z5, Canada (Formerly Le Castel De L'estrie)
Region: Canada > Quebec > Granby
Price Range: €94 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Castel & Spa Confort 3.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hotel Castel And Spa Confort
Hotel Castel Confort
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castel & Spa Confort staff and other travellers.
1 question
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Questions? Get answers from Hotel Castel & Spa Confort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with brand new bathroom are nice”
 of 5 bubbles andrewrobertson444, 9 Aug 2016 | Read review
“1st floor has most direct access to outdoor pool and multiple exits to parking.”
 of 5 bubbles nealkimb, 29 May 2016 | Read review
“Reservations do not guarantee you will get the room you want. Room assigned on arrival. Don't know their criteria.”
 of 5 bubbles LifeIsGood2316, 23 Jul 2015 | Read review
“We overlooked the pool but it was not as noisy as I expected and had a small balcony.”
 of 5 bubbles beemer46209, 22 Jul 2015 | Read review
“The rooms with two queen size beds are more quite, though more expensive.”
 of 5 bubbles 906helenas, 24 Jun 2015 | Read review
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