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Hotel Castel & Spa Confort

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Hotel Castel & Spa Confort
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141 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Mullica Hill
Reviewed 18 October 2016

the room was great and the food in the hotel was wonderful. . the convention rooms were spacious. the hotel was close to walmart ( walking distance) and many other stores. even tho the road was busy there was no noise from the traffic in the room

Thank dianecG7488OL
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you so much Diane for sharing your experience ! As our customer's satisfaction is our priority, we are delighted you enjoyed your stay with us and that you had a great time in every type of service we delivered you. We hope to welcome you again during your next trip in Granby.

Chilliwack, Canada
Reviewed 14 October 2016 via mobile

Spa? Well, it has spa services but not the serenity you would assume with a hotel and spa. The rooms were clean. The hotel location was good. Decent food at the restaurant. I thought it was weird that there was not a small printer or business centre for guests. I needed to print two pages and girl behind the counter...

Thank JaysonC1974
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you Jayson for sharing your experience. We are glad that the cleanliness of our facility and its location has met your expectations. We take note of your comments concerning our spa and photocopy services, thank you for giving us your opinion. We hope to welcome you again during your next trip in Granby.

London, Canada
Reviewed 12 October 2016

Choose this hotel if you are in Granby. Very clean, smells clean, large room, very comfortable bed, lots of plugs, excellent wifi signal, quiet, breakfast included. Walking distance to a shopping centre and restaurants. Two restaurants in the hotel. Very friendly, helpful, bilingual staff. We definitely will stay here again.

Thank SharonFiset
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

It is a real pleasure for us to read your comment Sharon and to see that your stay was up to your expectations. We pay a special attention to many details in order to enhance the experience of our customers and we are delighted that you enjoyed them. We look forward to welcoming you again during your next stay in...

DownEast and Acadia Maine, Maine
Reviewed 1 October 2016 via mobile

Nice hotel we had a suite which was spacious for 2 adults and 2 teenagers. Kids enjoyed the pool. We enjoyed the whirlpool tub. We bought a dinner for all of us at $25 do not feel that was worth it. Free breakfast was good.

Thank 51lauries
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for your time to post your appreciation concerning our establishment. We are glad that you and your family enjoyed your stay with us. We are surprised the dinner did not met your expectations, maybe the menu offered in our restaurant la Rotonde would have better meet your needs. We would be glad to welcome you again during your...

Porters Lake, Canada
Reviewed 21 September 2016

Stayed here for three nights on a whim and enjoyed our stay very much. Hotel really seems to cater to young families with a variety of amnesties like a heated outdoor pool with wading area and a great playground. Hotel is also located within walking distance of several fast food and sit down restaurants and major stores like Wal-Mart. Hotel...

Thank exercitus
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you so much for sharing your experience in our hotel. We are delighted you enjoyed the time spent with us and that our service have met your expectations. As our priority is to provide a quality time to every customer who have chosen us, we have are very pleased to read your comment. We hope to welcome you again...

Saint-Basile-le-Grand, Quebec, Canada
Reviewed 11 September 2016

Spent one night at this hotel. We were with a group and we had a group supper in the restaurant. The food was quite good, and there was good choice. The problem is that the service was interminably slow. From the time we sat down until the coffee and dessert were finished was three and one half hours. It was...

Thank Bruce M
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you Bruce for sharing your experience in our establishment. As our mission is to provide a pleasant stay to all our customers and that we are always willing to get better, we want to let you know that we take note of your comments. We are really sorry we haven’t met your expectations. We hope to welcome you again...

Reviewed 21 August 2016

The hotel really caters to young families, there's a lego table as soon as you enter the main door. They have a play area in the breakfast area as well so the kids don't have to wait in line. There's a play structure in the yard next to the pool. The place also allows the parents to relax and have...

Thank Phillip W
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We are delighted Phillip that your family appreciated our establishment. Thank you for sharing your experience. We definitely accord importance to details providing families a great experience. We hope to welcome you again during you next stay in Granby.

Buckingham, Canada
Reviewed 17 August 2016

We stayed here for 2 nights and we loved staying here. Friendly people all over, Beds were very comfy, breakfast was really good, pool was clean and not deep for the kids with a life guard. We purchased the Granby package so there was no line up waiting for the zoo. I would definitely stay here if we go back....

Thank christinebigelow2004
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you very much Christine, we are delighted to hear that you and your family enjoyed our establishmentl. We want every family that stays with us to feel like they’re at home and so this is why we take extra care of the small details in every area of the Hotel. Again we greatly appreciate your kind words and hope...

Reviewed 15 August 2016 via mobile

We have been staying every year for the past 3 years. This motel is very clean and the staff is great and helpful. There's a restaurant at the main level but we never tried it as we always go to Scores right beside it. There is also a restaurant downstairs for breakfast and it's good but very expensive. There's a...

Thank Sylvie T
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We are thrilled to hear you have chosen us every year during your trips in Granby, thank you for your trust. As our customers satisfaction is our priority, we take note of your comments and we also really want to thank you for sharing your experience. Next year, we suggest you to take dinner at the Restaurant La Rotonde, you...

Reviewed 14 August 2016

We spent Aug 8-9 at the hotel and had purchased a package including a day for four (2 adults, 2 teens) to Granby Zoo. This was our second time staying in the hotel and was happy with the visit. Staff are polite, friendly and very helpful along with bilingual. I was pleased to see that they had completed the renovations...

Thank panthrburr
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We first really want to thank you for sharing your experience with such a complete, relevant and good review. We are very pleased you have chosen our establishment for your stays when you come in Granby. We are glad you appreciated and have noted many details concerning our services. Our customers satisfaction and opinion are our priority and we do...

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Bathroom (1)
Hotel & Grounds (2)
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Management photos: Courtesy of the property manager

All Management Photos (75)
Room/Suite (25)
Hotel & Grounds (11)
Business Centre/Function Rooms (4)
Dining (16)
Family/Play Areas (5)
Pool/Beach Area (4)
View from Room (1)
Bathroom (4)
Other (5)


  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Hotel Castel & Spa Confort, located at the heart of the dynamic city of Granby, is rated 4 stars and offers 136 rooms and suites on 5 floors. Whether for a family vacation, a romantic getaway or a trip with friends, choose the package that suits you among those proposed: Zoo - Amazoo (two minutes from the hotel), Ski Bromont Waterpark, Golf, Biking, Shows, Fine Cuisine or Relaxation. Restaurant La Rotonde has a memorable and affordable culinary experience to offer in a refined décor. The Chef David Deslandes and his team elaborate with passion delicious recipes featuring local products. To go along with your meal, pick from our wine list through a selection of specialty wines and imports on private account for you to appreciate sublime matches. To conclude beautifully, taste our delicious homemade desserts. Spa Confort is located on the last floor of the Hotel. With whirlpool baths, you will admire a breathtaking view of the sunset on the Mount Yamaska. Treat yourself to relaxation with one of our treatments, offered in a package or à la carte, given by our certified massage therapists. Access to the spa is free with the reservation of a room or treatment. The hotel also propose the Resto-Café, offering full breakfast with a quick service, the Pub la Tourelle to have a drink and play free pool, a heated outdoor pool with a wading pool (in season), a playground for children and a gym room equipped with televisions. ... more   less 

Additional Information about Hotel Castel & Spa Confort

Address: 901 Principale Street, Granby, Quebec J2G 2Z5, Canada (Formerly Le Castel De L'estrie)
Region: Canada > Quebec > Granby
Price Range: €97 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Castel & Spa Confort 3.5*
Number of rooms: 136
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Also Known As:
Hotel Castel And Spa Confort
Hotel Castel Confort
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castel & Spa Confort staff and other travellers.
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Questions? Get answers from Hotel Castel & Spa Confort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with brand new bathroom are nice”
andrewrobertson444, 9 Aug 2016 | Read review
“1st floor has most direct access to outdoor pool and multiple exits to parking.”
nealkimb, 29 May 2016 | Read review
“Reservations do not guarantee you will get the room you want. Room assigned on arrival. Don't know their criteria.”
LifeIsGood2316, 23 Jul 2015 | Read review
“We overlooked the pool but it was not as noisy as I expected and had a small balcony.”
beemer46209, 22 Jul 2015 | Read review
“The rooms with two queen size beds are more quite, though more expensive.”
906helenas, 24 Jun 2015 | Read review
5 of 5