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Hotel Universel

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Hotel Universel
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Universel
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Showing 182: English reviews
Herndon, Virginia
Reviewed 24 August 2015

I liked this property so much I extended my stay a night. I had driven to Riviere du Loup to better my French and found the town and this hotel to be so welcoming I stayed an extra night. Both restaurants serve excellent food - Italian, Continental and North American. The front desk staff helped me with my French and...

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Helpful?
Thank MarcoPolodiNuovaYork
joanna_lortie, Owner at Hotel Universel, responded to this review

Wow! We are so happy to see that you enjoyed your stay with us. We are sure that your comments will help our next guest to have a better idea of our hotel. Once again, thank you!

Temiscaming, Canada
Reviewed 22 August 2015 via mobile

Beautiful suite! Sliding glass doors between king size bed and pull out bed for kids. Pool only opens at 9 am due to poolside rooms. Kids were disappointed they could not go swimming in the morning but enjoyed the pool in the evening. Would definitely stay again.

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Helpful?
Thank OOJYR
joanna_lortie, Owner at Hotel Universel, responded to this review

We are glad to see that you enjoyed your suite. We are understand the desapointmed of the kids about the pool. We hope to see you again!

Richmond
Reviewed 17 August 2015

Stayed here on the way back to Ontario and found it a very good place to stay. The staff we spoke to did not seem to have a good knowledge of the eating places in town and so we had to tour around looking for a good breakfast place. The beds were very comfortable. Room had coffee-maker, free Wi-Fi and...

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Helpful?
Thank George M
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about our hotel. We are pretty sure that it will help our next customer to choose our hotel. Once again, thank you!

Toronto, Canada
Reviewed 15 August 2015 via mobile

We stayed one night as a family of four during a road trip. The best I can say is that the place was adequate. It is 40 years old and definitely has a 1980s vibe. It is a big industrial hotel with small hallways and old finishes in the rooms. The pool area is small, crowded, noisy and you don't...

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Helpful?
2Thank TentandaVia
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about our hotel. We are pretty sad to read your comment about our hotel. We are better that what you saw. We tried to give the best of us every day. But we didn't get it with you. Once again, sorry!

Reviewed 13 August 2015 via mobile

Great hotel for the money about $100 per night , good value , modern new bathroom, large flat screen ,Keurig coffee in room ,free wifi indoor pool ,good restaurants ,after a long day u just want to park eat and rest in the same hotel and not overpay ,one of the best hotels in small town canada , if u...

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Helpful?
Thank Lazer C
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. It's always a pleasur to see that our guests enjoyed the service of our hotel. We are pretty sure that your comments will help our next guest to choose our hotel. Once again, thank you!

Savannah, Georgia
Reviewed 12 August 2015 via mobile

We were traveling towards the gaspe area of Quebec and stopped for a night at Universel. It appears that the hotel is in the middle of an update. The lobby looks older and seems to have a mideival theme. The room was ok, a little tight and dark though. The spa attached to the hotel was great although no personnel...

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Helpful?
Thank Sabine O
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. We have done a lot of renovation to put our hotel in the new age. Like you said, we will still have to do the lobby but it will be done soon. We will give your best comment about Denise at the Spa. Thank you!

Montreal, Canada
Reviewed 12 August 2015

En route to the Maritimes, we chose this hotel, made reservations ahead of time and enjoyed our overnight stay. It was very clean and the rooms well appointed. The beds were comfy with nice crisp linen & the air conditioner was not near the headboard. We went out for supper-just up the street (driving distance), though there were nice looking...

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Helpful?
1Thank PatW227
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. We are pretty sure that it will help our next guest to choose our hotel. We hope to see you again!

connecticut
Reviewed 12 August 2015

you get to upgrade for the spa pools. it's worth the money as it's adults only due to increased costs. Did a one hour massage with Denise. You have to request her as she was great and the hour was wonderful. well worth the cash. the rooms are ok and the beds have seen better days but the place is...

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Helpful?
Thank Kevin O
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about our hotel. We will tell your comment about Denise at the Spa. We are sure that she will be happy to see that you were happy after your massage. Once again, thank you!

Sudbury, Canada
Reviewed 8 August 2015

Great staff, friendly, accomondating and pleasant. Excellent parking space, good (not great) restaurants and a pool for the kids. Good free wifi. It would be nice to have a quite area for adults only. I would stay again.

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Helpful?
1Thank Galaxy T
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your comments about the hotel. We will tell your idea about a quiet place for adult at the owner of the hotel. We like to know what our guest liked or didn't like about our hotel. So, once again, thank you!

ottawa
Reviewed 3 August 2015

Decided to have a staycation this summer so Hubby suggested whale watching then a stop in Quebec City. I was pleasantly surprised on what fun it ended up being. This hotel was great. All staff where super friendly and helpful. Hotel has a Spa so we had massages and spent some time in the "nordik " style pools and steam/sauna....

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Helpful?
1Thank DazyDoodle
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank for this great review about our hotel. We are pretty sure that your comments will help our next guest to choose our hotel. We are happy to see that you enjoyed the whales watching. Hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 220-room hotel in Riviere-du-Loup including 51 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting. ... more   less 

Additional Information about Hotel Universel

Address: Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
Region: Canada > Quebec > Riviere du Loup
Price Range: €76 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Universel Hotel Riviere Du Loup
Hotel Style:
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel staff and other travellers.
1 question
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Questions? Get answers from Hotel Universel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the old section”
 of 5 bubbles Curious_Canucks, 12 Jan 2017 | Read review
“It has a quiet area. I was satisfied with the main level suite.”
  • The suite.
 of 5 bubbles 891parvins, 22 Dec 2016 | Read review
“Tell them if you have any special needs when you make your reservation. I am sure they will do their best to accommodate you.”
 of 5 bubbles Judai, 23 Sep 2016 | Read review
“If you want a good nights sleep ask for a quiet room.”
 of 5 bubbles sandrasR4681IW, 8 Sep 2016 | Read review
“Pay extra for a suite or stay in the newer section”
 of 5 bubbles CrossCountryDriverx3, 1 Sep 2016 | Read review
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