We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Universel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hotel Universel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

319 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Universel
See the most recent reviews
Showing 177: English reviews
Savannah, Georgia
Reviewed 12 August 2015 via mobile

We were traveling towards the gaspe area of Quebec and stopped for a night at Universel. It appears that the hotel is in the middle of an update. The lobby looks older and seems to have a mideival theme. The room was ok, a little tight and dark though. The spa attached to the hotel was great although no personnel...

 Report
Helpful?
Thank Sabine O
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. We have done a lot of renovation to put our hotel in the new age. Like you said, we will still have to do the lobby but it will be done soon. We will give your best comment about Denise at the Spa. Thank you!

Montreal, Canada
Reviewed 12 August 2015

En route to the Maritimes, we chose this hotel, made reservations ahead of time and enjoyed our overnight stay. It was very clean and the rooms well appointed. The beds were comfy with nice crisp linen & the air conditioner was not near the headboard. We went out for supper-just up the street (driving distance), though there were nice looking...

 Report
Helpful?
1Thank PatW227
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. We are pretty sure that it will help our next guest to choose our hotel. We hope to see you again!

connecticut
Reviewed 12 August 2015

you get to upgrade for the spa pools. it's worth the money as it's adults only due to increased costs. Did a one hour massage with Denise. You have to request her as she was great and the hour was wonderful. well worth the cash. the rooms are ok and the beds have seen better days but the place is...

 Report
Helpful?
Thank Kevin O
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about our hotel. We will tell your comment about Denise at the Spa. We are sure that she will be happy to see that you were happy after your massage. Once again, thank you!

Sudbury, Canada
Reviewed 8 August 2015

Great staff, friendly, accomondating and pleasant. Excellent parking space, good (not great) restaurants and a pool for the kids. Good free wifi. It would be nice to have a quite area for adults only. I would stay again.

 Report
Helpful?
1Thank Galaxy T
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your comments about the hotel. We will tell your idea about a quiet place for adult at the owner of the hotel. We like to know what our guest liked or didn't like about our hotel. So, once again, thank you!

ottawa
Reviewed 3 August 2015

Decided to have a staycation this summer so Hubby suggested whale watching then a stop in Quebec City. I was pleasantly surprised on what fun it ended up being. This hotel was great. All staff where super friendly and helpful. Hotel has a Spa so we had massages and spent some time in the "nordik " style pools and steam/sauna....

 Report
Helpful?
1Thank DazyDoodle
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank for this great review about our hotel. We are pretty sure that your comments will help our next guest to choose our hotel. We are happy to see that you enjoyed the whales watching. Hope to see you again!

Toronto, Canada
Reviewed 29 July 2015

While the price we paid was a bit high, we enjoyed the two nights we stayed at Hotel Universel. We paid a bit extra for dinner and breakfast and were not disappointed. Dinner was delicious. Breakfast was decent but nothing to write home about. The room was comfortable and spacious. As we were touring by bicycle one thing we really...

 Report
Helpful?
Thank Todd T
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your great review about our hotel. It's true that the little garages are a great place to stock the bicycle. We are pretty sure that your comments will hope our next guest to choose our hotel. We hope to see you again!

Montreal, Canada
Reviewed 25 July 2015 via mobile

Stayed there July 2015. Must have been an older building with a facelift. It was v.busy and didn't feel relaxing. Rooms had old stucco painted over with some new but cheap/tacky québécois styling added. An old AC was loudest I've heard in a hotel in ages. Mini fridge in room was not plugged in and therefore smelled mouldy. Bathroom was...

 Report
Helpful?
1Thank dvusdan
joanna_lortie, Owner at Hotel Universel, responded to this review

We are really sorry to see that you didn't like your stay at our hotel. It's sure that we are busy a lot in July with the vacancy. But, we tried to give the best to our guest even that. We want to give always the best. So, that explain why we renovated the old part with the new painting...

Guilford, Maine
Reviewed 22 July 2015

We have been coming to RDL for years and this is our choice everytime. The new addition is great, we always rent the heated Garages for our sleds. You don't have to leave for anything after you arrive. 2 meal options and a bar.

 Report
Helpful?
Thank 1500HD
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this great comments about our hotel. We are sure that it will help our next guest to choose our hotel for their snowmobile trip. Once again, thank you!

Montreal, Canada
Reviewed 17 July 2015

We had to stop in Rivière du Loup for 1 night, so we bought a forfait on Tuango that included the hotel stay, an entry for the baths (spa) and dinner. The best part of it was the spa, there are 2 hot baths and 1 small cold one, 2 saunas. We spent most of the day there. There was...

 Report
Helpful?
Thank Jessi M
joanna_lortie, Owner at Hotel Universel, responded to this review

We are really happy to see that you enjoyed your stay with us. We will give your comments about the food at our restaurant manager. We hope to see you again!

Las Vegas, Nevada
Reviewed 16 July 2015 via mobile

AMAZING hotel!!!! Room was wonderful, view of the pool even better, & the waterslide to entertain our kids - the best!!! No complaints what so ever! (Breakfast was delicious, too!) Language barrier was the only downfall, but that's our fault; nothing against the hotel.

 Report
Helpful?
Thank The-Four-W
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this great review about our hotel. It's always a pleasur to see that our guest liked their stay with us. Hope to see you again!

85 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (46)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (3)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (9)
Viewed
Room/Suite (16)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (5)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Riviere du Loup hotels
1.1 km away
BEST WESTERN PLUS Hotel Levesque
BEST WESTERN PLUS Hotel Levesque
#1 of 17 in Riviere du Loup
460 reviews
0.9 km away
Days Inn - Riviere-du-Loup
Days Inn - Riviere-du-Loup
#4 of 17 in Riviere du Loup
417 reviews
4.6 km away
Auberge de la Pointe
Auberge de la Pointe
#3 of 17 in Riviere du Loup
375 reviews
Show Prices
Show Prices
Show Prices
4.2 km away
Quality Inn
Quality Inn
#5 of 17 in Riviere du Loup
189 reviews
1.3 km away
Auberge Amerilys
Auberge Amerilys
#9 of 17 in Riviere du Loup
40 reviews
3.7 km away
Comfort Inn Riviere-du-Loup
Comfort Inn Riviere-du-Loup
#13 of 17 in Riviere du Loup
102 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 220-room hotel in Riviere-du-Loup including 51 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting. ... more   less 

Additional Information about Hotel Universel

Address: Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
Region: Canada > Quebec > Riviere du Loup
Price Range: €78 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Universel 3*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Odigeo and Hotels.com so you can book your Hotel Universel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Universel Hotel Riviere Du Loup
Hotel Style:
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel staff and other travellers.
1 question
Ask a question
Questions? Get answers from Hotel Universel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell them if you have any special needs when you make your reservation. I am sure they will do their best to accommodate you.”
 of 5 bubbles Judai, 23 Sep 2016 | Read review
“If you want a good nights sleep ask for a quiet room.”
 of 5 bubbles sandrasR4681IW, 8 Sep 2016 | Read review
“Pay extra for a suite or stay in the newer section”
 of 5 bubbles CrossCountryDriverx3, 1 Sep 2016 | Read review
“Rooms in the renovated section are spacious and quiet.”
 of 5 bubbles Hopper57, 31 Aug 2016 | Read review
“Rooms in the newer section seem a bit larger, and are served by a bigger elevator, and close to the rear entrance.”
 of 5 bubbles ComstockJL, 25 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay