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Hotel Universel

399 reviews
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Traveller (85)
Room & Suite (50)
Pool & Beach (8)
Overview
  • Excellent31%
  • Very good43%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
“new section”(9 reviews)
“hot tub”(19 reviews)
“water slide”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)Write a Review
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67
81
40
21
8
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1 - 5 of 217 reviews
Reviewed 1 week ago via mobile

Great hotel for a couple. The room has a lot of spaces and we had a great view from the windows. Also the people working there were all kind to us. The Spa Nordique is connected to the hotel so we tried it. Incredible experience....More

Thank JMLRimouski_Canada
Response from joanna_lortie, Propriétaire at Hotel UniverselResponded 1 week ago

Thank you for your review and your good comments. We are pleased to see that you enjoyed your stay and are looking forward for seeing you again during your next trip to Riviere-du-Loup.

Reviewed 1 week ago

The hotel is quite nice from the outside with a beautiful modern look. Inside it is another story in most areas; it is like you time travel to the 90's with a very kitsh (i.e., "keitaine" as described locally in Quebec) design in most common...More

Thank JoeDassin1
Response from joanna_lortie, Gérant at Hotel UniverselResponded 1 week ago

Thank you for your review. We regret to see that your stay was not satoisfactory and hope that you will offer as another opportunity to offer you a better service. During a future stay, do not hesitate to ask a room in the newer part...More

Reviewed 2 weeks ago via mobile

We snowmobile out of here a few times a year, absolute world class riding! Fantastic location right off of Route 20. Snowmobile garages under lock and key that are heated, truck and trailers park under lock and key so everything is safe. Rooms are super...More

Thank meboats
Response from joanna_lortie, Owner at Hotel UniverselResponded 2 weeks ago

Thank you for your good review and comments. We are pleased to see that you enjoy your stays with us and are looking forward for seeing you again during your next trip to Riviere-du-Loup.

Reviewed 3 weeks ago via mobile

Nice, clean, modern hotel with good facilities and friendly staff. Town of Rivière-du-Loup is interesting, with many good food options. Good drive along the coast on 132 with scenic stops, many small towns and eateries.

Thank Icarus81
Response from joanna_lortie, Propriétaire at Hotel UniverselResponded 3 weeks ago

Thank you for your good review and comments. We are glad to see that you enjoyed your stay and are looking forward for seeing you during your next trip in Riviere-du-Loup.

Reviewed 9 January 2018

winter drive to spend New Years eve in Halifax - group of 6. Left Kingston at 8 am and arrived at hotel at 5 pm. Rooms were spacious, everything you needed, beds comfortable, shower was superb lol. Microwave in room for our soup lady and...More

Thank Sandra H
Response from joanna_lortie, Manager at Hotel UniverselResponded 12 January 2018

Thank you for your review and your comments. We are glad to see that you liked your stay with us. We would like to thank you for chosing our hotel and are looking forward for seeing you again during your next trip to Riviere-du-loup.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Dry Cleaning
Laundry Service
Concierge
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms, Smoking rooms available
Details
Price range
US$92 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms, Smoking rooms available
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Traveller (85)
Room & Suite (50)
Pool & Beach (8)
Dining (7)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Rooms away from the main staircase are best"
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"Avoid the rooms that look onto the pool. You're room ends up smelling like chlorine. Not the end of the..."
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"First floor in new section. Only one elevator, if that an issue, and hallways long. Use baggage trolleys..."
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"Always ask for what you need. They are very accommodating."
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