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Stone Gate Inn

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504 Reviews from our TripAdvisor Community

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Showing 501: English reviews
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Brampton
Reviewed 4 days ago NEW

We stayed at the Stone Gate Inn on March 18, 2017 to attend a concert at Casino Rama. The hotel is very nice, clean and the staff was friendly upon check in and check out. Because the staff was so friendly, giving us many details about the hotel, I was shocked upon returning home and finding an extra $100 charged...

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Helpful?
Thank brucebobby
Maureen W, Manager at Stone Gate Inn, responded to this review

Thank you for your comments and I'm sorry to hear that this is upsetting. It is not however not an uncommon practice in the hotel industry. Having said that this is a subject that does come up quite often. Now that we can review our banking activity online, it can be confusing to guests. You were not in fact charged...

Tillsonburg, Canada
Reviewed 6 days ago NEW

Booked 2 nights here for a March getaway and to pick up a show at the casino. Room we booked was unavailable so we had an upgrade. Not disappointed at all. Place was super quiet. We were amazed because its on a busy road but no a single noise was heard. Greeted professionally and quickly checked in. All staff very...

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Helpful?
Thank outandabout4u
Maureen W, Manager at Stone Gate Inn, responded to this review

Thank you for taking the time to write. I especially enjoyed your comments regarding noise. The owner of this property was so concerned about noise that he actually brought in a sound engineer, and he learned a lot about how sound travels. Stone Gate Inn was built with great efforts made in assuring the property would be as quiet as...

Toronto
Reviewed 1 week ago NEW

Pleasantly surprised by the quality of the room. It had a fireplace and jacuzzi, very comfortable bed and great robes! Nice extras, like hors d'oeuvres in the bar, free wifi and breakfast make this a great choice.

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Helpful?
Thank Sharpasa
Maureen W, Manager at Stone Gate Inn, responded to this review

Thanks for writing, we are very happy to read that you enjoyed your stay and look forward to welcoming you again soon. I'll be sure to pass your comments along to all involved in making Stone Gate a cozy and comfortable place to visit when in Orillia.

North Bay, Canada
Reviewed 1 week ago NEW

An oasis away for couples. From the moment our time away began until it ended, there was nothing more we could have asked for. From the accommodating charm of Christian at the front desk to the delicious breakfast before departure, Stonegate had it all. Very quiet and clean spacious rooms. This was not our first stay at Stonegate and it...

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Helpful?
Thank 706traveller
Maureen W, Manager at Stone Gate Inn, responded to this review

Thank you so much for your kinds words. We appreciate all feedback. As a manager, it is my goal that all of guests leave feeling this way. It is rewarding for me, and the staff here at Stone Gate Inn to read a review like this, and it reminds us why it is such a joy to work in hospitality...

Reviewed 1 week ago via mobile

Needed a room for one night only, after a concert at Rama. $170 a night, transfer was very nice. Charlie arrived on time, playing the artist of the show we'd just seen. A more than pleasant trip to our hotel! Now, when we arrived... another story. My Husband went ahead to check us in I stayed at the Casino. Our...

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Helpful?
Thank Angelkim1964
Maureen W, Manager at Stone Gate Inn, responded to this review

So sorry to read this. I wonder if you would mind contacting me at the hotel directly. In this case, it seems we did very little to make your stay a pleasant one, and I really want an opportunity to discuss this further. Although your review is quite detailed, I do prefer to talk through what did happen and what...

Peterborough, Canada
Reviewed 1 week ago via mobile

I have stayed here numerous times over the years and always received excellent service from all staff, then I encountered "Christian". This "gentleman" completely lacks personality or any skill sets relevant to working with the public. From my initial discussion over the phone to my actual meeting, I assumed he was a very new, part time employee, who really had...

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Helpful?
1Thank Dave M
Maureen W, Manager at Stone Gate Inn, responded to this review

Thank you for writing. We take all comments very seriously, and we have looked into your experience carefully and taken steps to assure that those involved are very clear that you did not receive the service or attitude that we are known and strive for. I can only apologize and promise this has been addressed. Again, thank you for taking...

Guelph, Canada
Reviewed 2 weeks ago

check in was quick and staff are very friendly. Room had a small kitchen with fridge and microwave. Grocery store next store and Beer store across the street. Pool and hot tub inviting. Very happy with this hotel and would recommend.

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Helpful?
Thank kriswilmot
Maureen W, Manager at Stone Gate Inn, responded to this review

Love reading this. Simple things that make a hotel stay comfortable I'm glad you enjoyed your time with us, and hope to see you again soon.

Kitchener, Canada
Reviewed 2 weeks ago

Stayed here for a weekend and had a very comfortable room for my family. Staff were friendly and the room and amenities good. A bit on the expensive side but worth every penny. They are right beside a grocery store, so you can always go there for snacks during your stay. Great location.

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Helpful?
Thank SunsationalMe
Maureen W, Manager at Stone Gate Inn, responded to this review

Family getaways are so important. We are very happy to hear that you enjoyed yours. We do have the luxury of being steps from Foodland and The Beer Store, and really just a few minutes drive from just everything you could need when away from home. Shops, restaurants, beaches, the Port of Orillia. You name it, we can get you...

Toronto, Canada
Reviewed 2 weeks ago

This boutique hotel offers the personal attention you want, at check in, the bar, the breakfast lounge. The atmosphere is so relaxing. The rooms very spacious. The bathtub/shower could use an upgrade for more space, even just a curved shower curtain.

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Helpful?
Thank notmoving5
Maureen W, Manager at Stone Gate Inn, responded to this review

Thanks so much for writing such lovely comments. We have always paid special attention to being a warm and comfortable Inn. We are not the shiniest and newest kid on the block, but we are a cozy retreat. We have recently renovated our lobby, which has received great feedback. Unfortunately due to the location of our bathroom doors, we aren't...

Sudbury, Canada
Reviewed 2 weeks ago

This lovely little place is incredibly clean and all of the staff have excellent hospitality skills. We stayed for work reasons but the one night we spent there felt like a vacation. We felt welcome and at home, had a restful sleep in the comfortable bed and enjoyed the breakfast in the morning. A big thank you to the staff...

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Helpful?
Thank rtandtt
Maureen W, Manager at Stone Gate Inn, responded to this review

Thank you so much for considering one of your work nights a vacation like evening. That is a huge compliment. After many years of welcoming corporate guests, we do understand that being away from home can be a bit of a grind, so if you find some enjoyment here at Stone Gate Inn, we are very pleased. Thanks again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Lake Country, just 1 hour north of Toronto, you will find the heights of luxury and comfort at Stone Gate Inn. Designed to provide the ultimate in relaxation with exquisite decor and upscale amenities, including Complimentary Deluxe Continental Breakfast, cozy Fireside Lounge, Shuttle to Casino Rama and so much more! Just Minutes from Orillia's quaint downtown shopping, or enjoy a stroll through one of the many Waterfront Parks. ... more   less 

Additional Information about Stone Gate Inn

Address: 437 Laclie St, Orillia, Ontario L3V 4P7, Canada
Region: Canada > Ontario > Orillia
Price Range: €107 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stone Gate Inn 3.5*
Number of rooms: 48
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Also Known As:
Stone Gate Hotel Orillia
Hotel Stone Gate
Stone Gate Inn Orillia, Canada - Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Stone Gate Inn staff and other travellers.
5 questions
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Questions? Get answers from Stone Gate Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would suggest a room away from the lobby as it can be a bit noisy at times”
 of 5 bubbles empey, 27 Feb 2017 | Read review
“Many places to eat nearby.”
 of 5 bubbles SomeGuyFromPitt, 10 Feb 2017 | Read review
“Entrance is pretty accessible, but the reception desk, pool, bar and hot tub are not.”
 of 5 bubbles tkurdi, 31 Dec 2016 | Read review
“Fireplace suites are an excellent romantic touch”
 of 5 bubbles H2545OAtracyc, 21 Nov 2016 | Read review
“If you like to be handy to the pool, book a room on the 1st floor.”
 of 5 bubbles 403gordont, 15 Nov 2016 | Read review
5 of 5