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The Palazzo Montecasino

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The Palazzo Montecasino
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958 Reviews from our TripAdvisor Community

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Showing 917: English reviews
Centurion
Reviewed 17 October 2016

As always, our stay at the Palazzo was unforgettable. The staff members are extremely well trained, efficient and friendly. The atmosphere is so relaxing that you actually forget that you are in the middle of the hustle and bustle of Gauteng. I will recommend it to anyone for a quick weekend break away from home!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank cynthiav456
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear cynthiav456, Thank you for taking the time to complete a review on the Palazzo Hotel. We truly appreciate the concise and positive feedback which will be shared with the rest of the team. We are also delighted to know that you were able to enjoy a true Palazzo experience which will create a lasting memory. We hope that your...

Geneva, Switzerland
Reviewed 14 October 2016

The Palazzo Montecasino Hotel is a great place, wonderful rooms (ask for garden view) and outstanding food in the main restaurant, especially the Sunday breakfast! I stayed over the weekend and spent the day at the pool side - very well maintained and attentive service all day long! But the real difference are the people ... all staff I met...

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Helpful?
Thank Julia U
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Julia U, Thank you for taking the time to complete a review on the Palazzo hotel. We are glad you were able to enjoy a weekend stay at our property and very appreciative for the positive feedback on our team, your comments will be shared with them. Your feedback regarding the WIFI have been noted and appreciated, the team...

Bogota, Colombia
Reviewed 10 October 2016

I stayed at The Palazzo Montecasino 3 times over the past month. Every time I stayed there I felt like being at home. It is a beautiful building next door to the beautiful mall. The rooms are impecable presented and in general every spot of the building looks perfect. But the most exciting asset of this Hotel is the people...

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Helpful?
Thank Jorge Andres R
Julian J, Manager at The Palazzo Montecasino, responded to this review

Good day Jorge Andres R, Thank you for taking the time to complete such an amazing review on the Palazzo Hotel. Your kind words are very humbling and at the end of the day is why we do what we do. I will certainly pass your comments on to the rest of the team especially to Robert and Danielle. I...

Randburg, South Africa
Reviewed 10 October 2016

The Palazzo Hotel is unbeatable, anywhere. Thank you Deon Prinsloo and your team. The cake (to DINE FOR), wine and champagne was very thoughtful and Eve dressed our room fit for a special wedding anniversary.

Review collected in partnership with Tsogo Sun Hotels
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Thank 828lorraineg
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 828lorraineg, The Palazzo is an apt place for a special occasion! We are delighted you chose our hotel to celebrate your wedding anniversary. We are always pleased to hear that we have created a memorable experience for our guests and will certainly pass this on to our team as it proves to be highly motivational. A special note will...

Johannesburg, South Africa
Reviewed 9 October 2016

What a wonderful way to spend my Birthday with my sole mate in a fabulous hotel. Everything was wonderful.If you have never been there, try it you will not regret it. From the arrival to departure the staff were so helpful.

Review collected in partnership with Tsogo Sun Hotels
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Thank Gina W
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Gina W, It is always encouraging and a great start to the day to receive positive feedback from our guests! Thank you for taking the time to write such a fantastic review. We truly value all comments and they are taken as seriously as we do our service. We look forward to welcoming you back to The Palazzo Hotel...

Durban, South Africa
Reviewed 7 October 2016

This is a pleasant and nice hotel to stay in. The service at the hotel was great. The location of the hotel in rekation to the monte casino provided good convenience. The breakfast provided on both days of my stay was good and of good quality. Kiran

Review collected in partnership with Tsogo Sun Hotels
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Thank 667kiranp
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 667kiranp, Many thanks for your positive feedback on your recent stay at the Palazzo! It's always a great pleasure to hear our guests have enjoyed their stay. We hope we have the opportunity to welcome you back in the near future. Kind regards Julian Joubert Rooms Division Manager The Palazzo Hotel

Gaborone, Botswana
Reviewed 3 October 2016

A very enjoyable weekend for us and our grandchildren as there was enough for them to do, so much so that we need to take them back to finish the other activities that we could not do. Congrats to Bilal and his team for the top class and friendly service they gave not only to us but to the other...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank autolotsales
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is always highly appreciated and will be shared with the rest of the team. We appreciate the fact that we were able to win you over as a client and cannot wait to welcome you and your family back to...

Johannesburg, South Africa
Reviewed 30 September 2016

Had a good time with my wife in celebration of our wedding anniversary! The hotel and staff was equal to the task and our expectations were without doubt, exceeded. Keep on doing the best that you do in your space!

Review collected in partnership with Tsogo Sun Hotels
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Thank U354IEdavidm
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear U354IEdavidm, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

Deneysville, South Africa
Reviewed 30 September 2016

The whole experience was worth the cost. From check-in to the room to check-out the staff made you feel welcome and attended to your every need. Thank you for a fantastic stay. I would recommend staying at The Palazzo

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank sharonlN2892VA
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear sharonlN2892VA, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback which will undeniably be shared with the rest of the team as it proves to be highly motivational. We will pass your kind words to all of our staff for their excellent service...

A TripAdvisor Member
Level Contributor
8 reviews
8 hotel reviews
3 helpful votes
Reviewed 29 September 2016 via mobile

I stay at the palazzo hotel once every year, it's a fantastic property connected to monte casino. The hotel looks like a castle and has beautifully maintained gardens and it is right next to a bird park. So you get to see all the birds that flock to the hotel. Very pretty. Early morning you hear the birds chirping and...

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Thank A TripAdvisor Member
BIlal E, Manager at The Palazzo Montecasino, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is always highly appreciated and will be shared with the rest of the team. We appreciate your ongoing patronage and hope to welcome you back soon. Kind Regards Bilal Essop Deputy General Manager Palazzo Hotel Montecasino

334 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: €241 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Montecasino staff and other travellers.
10 questions
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Centurion, South Africa
London, United Kingdom
20 days ago
Cheshire, United Kingdom
2 months ago
over a year ago

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Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a pool view room on a high floor for the ultimate view!”
 of 5 bubbles LittleGhost89, 23 Mar 2017 | Read review
“go for a donwstarirs room as they have doors opening on to the gardens”
 of 5 bubbles CharlieO1455, 19 Mar 2017 | Read review
“If possible ask for a garden view.”
 of 5 bubbles IgmarM, 12 Mar 2017 | Read review
“Ask for a room that is not above the bar area and patio. Noise and smoke from below travels straight into the room, especially room 430.”
 of 5 bubbles Albertgerber, 6 Mar 2017 | Read review
“Ask for a suite as the bathrooms are very small in the "standard rooms".”
 of 5 bubbles 89suleimans, 23 Feb 2017 | Read review
5 of 5