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Heritage Inn & Suites

65 reviews
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Traveller (7)
Room & Suite (13)
Dining (1)
Overview
  • Excellent41%
  • Very good38%
  • Average16%
  • Poor1%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Reviews (65)Write a Review
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All reviewswould stay againpool and hot tubroom was cleanstayed heredinosaur provincial parkfront deskbreakfast sandwichesearly checkfree breakfastvery nice place to staytwo nightsnext morningmicrowaveconferenceamenitiesalbertacutlery
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1 - 5 of 62 reviews
Reviewed 1 October 2017

Spent a wonderful 2 night at the Heritage Inn for an Alberta Culture and Tourism conference and awards event. My colleague and I shared a double room which was clean and spacious, our room overlooked the central atrium filled with greenery, a hot tub and...More

Thank Melissa W
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 3 October 2017

Hi Melissa, We are thrilled to hear that you had a great stay at the Heritage Inn Hotel & Convention Centre, our sister property across the parking lot. Thank you for your compliments on the atrium and the amenities we offer to each guest in...More

Reviewed 17 September 2017 via mobile

Find myself in Brooks Alberta on occasion. Decided to have an early afternoon beer and wings with family member. This lounge is in a hotel in the city. Typical small lounge. Early on a Saturday I would expect at least some customers..... besides us. There...More

Thank 23donaldw
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 19 September 2017

Dear Guest, Thank you for taking the time to tell us about your experience in Heritage Lounge at the Heritage Inn Hotel & Convention Centre. We are very sorry that you did not have an enjoyable time. It is unfortunate that the time you joined...More

Reviewed 10 August 2017

We stayed here two nights while visiting Dinosaur Provincial Park. It is a little confusing because there are 2 separate buildings. There are side by side though so not too much of a hassle if you pull up to the wrong building. We were originally...More

Thank Chrissy O
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 14 August 2017

Hi Chrissy, Thank you for submitting this review. We are glad to hear that you had a nice stay with us. It is great that you enjoyed your breakfast and that it was a convenient option before starting your day. We appreciate the note on...More

Reviewed 20 July 2017 via mobile

There were some great things about this hotel. The rooms are clean, modern, and a good size. The beds are comfortable with great bedding. There service once we checked in was wonderful! There are certainly little things that can improve the service. The pool is...More

1  Thank kateb33
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 26 July 2017

Dear Guest, We appreciate that you took the time to tell us about the things you enjoyed during your stay, and what we can do better. It is very nice to know that you really enjoyed the rooms and that they made for a comfortable...More

Reviewed 17 April 2017 via mobile

Outside appearance was nice. Check in area looked nice. Desk clerk was not very friendly. I asked for a business discount for the company I work for but did not have a paper to prove it. I offered to show her emails to the fact...More

1  Thank BillSmith59
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 24 April 2017

Hi Bill, Thank you for taking the time to comment on your visit. We would like to apologize for the poor experiences you had during your stay with us. We have discussed the issue at the front desk with management and we are investigating this...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$104 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$104 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
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Traveller (7)
Room & Suite (13)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
LauraM72
29 June 2016|
Answer
Response from HeritageInn_11 | Property representative |
Hi. Thanks for reaching out to us. Our check in time is anytime after 4:00 pm and the check out is 11:00 am. If you require an early check in or late check out you can contact the front desk on the day and they will let... More
0
Votes
Room Tips
"Choose this hotel for events and conferences - service and amenities as well as location was very good"
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"I think any room would be good. There isn't any view."
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"Try choosing a room further from front desk and cleaning closet, very noisy maids early in the morning"
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"South East corner rooms best as farthest from the pool"
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