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Heartwood Inn and Spa

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Heartwood Inn and Spa
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322 Reviews from our TripAdvisor Community

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There are newer reviews for Heartwood Inn and Spa
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Showing 320: English reviews
Arizona
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 July 2016

Nice looking Inn in Drumheller. I would not stay a second time. We reserved a room in the lower level, basement that is. When we checked in, two couples, the owner said you have the dungeon to yourself. The room was clean and comfortable, but it was a humid basement room. Maybe another room would have been a better selection.... More 

Helpful?
Thank Rodney R
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

It's always appreciated when travellers take the time to give us a review this is when we find out where we can improve. Like not joking about the lower rooms as being a dungeon - I don't know what's the matter with Zeke but he thinks it's hillarious to say that! Many of our repeat guests ask for the lower... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016 via mobile

We stopped here for a night on our way home to BC and stayed in the East room. Room was clean, bed was comfy. The owner was very opionated and informed us that we would not be getting breakfast the next day (but he could make coffee). The hoodoos were cool despite the owner saying he wasn't sure why people... More 

Helpful?
Thank Alexis M
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your kind review in spite of Zeke's poor sense of humour. We are not a bed and breakfast and do not offer breakfast daily. However, the coffee is always made fresh and served in our dining room or in your room - whatever your preference. More 

Burlington
2 reviews
Reviewed 25 June 2016

This is our second time staying at the Heartwood Inn. We knew the first time we stayed there that we would be back. Both times we stayed in the Upper Turret room which we love. We would recommend this to anyone looking for an elegant place with friendly hosts Zeke and Patrice. A special recommendation to go for Zeke's breakfast... More 

Helpful?
Thank Phil T
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Super review, many thanks. The Upper turret is a favourite amongst our guests. We have a renovation planned for the room with new rain shower, jetted tub planned. Should be fab! More 

Red Deer, Canada
1 review
Reviewed 20 June 2016 via mobile

This hotel and couple have always welcomed me and didn't Even know me.ive spent many stays here- homey, authentic, loving. They even welcomed Me to stay the night before my wedding and gave me a great discount. For a more Comforting stay by the community fire or your own fire In your room...... Tv time and a great sleep. They... More 

Helpful?
Thank Kochfamily1
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

thanks so much for your nice review. I remember your wedding day well! What a beautiful bride. Always nice to see you again. More 

Leicestershire
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 June 2016

Stayed here for two nights and we had no complaints whatsoever. Room was comfy and the owners were great in making us very welcome even when we had a small problem with our hire car by contacting hire car supplier on our behalf . Comfy bed and a nice sitting area outside.Hot drinks on request. Good value and well recommended.

Helpful?
Thank LeicestershireTull
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

It was great having you stay with us. And thanks for your nice review. More 

Red Deer, Canada
1 review
Reviewed 19 June 2016

Six of us visited the Heartwood Inn & Spa in June and stayed in the Chancel house and the Lower Turret room. Patrice was an awesome host giving us the tour of the place and all the details when we first arrived, included telling us about the pancake breakfast at the Legion on Sunday morning (which was fabulous!). The Chancel... More 

Helpful?
Thank Lori T
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

The chancel and Vacation Bungalow are perfect for reunions. Glad you took advantage of the yard and our spa services. When there is a community event we like to share with our guests and support the local fundraisers as much as we can. Your review was very kind thank you. More 

Rome, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2016 via mobile

Most Excellent accomodation value for buck in Drumheller!! No place like it and felt like home. Owners are superb people and friendlier than most. Go back every week and very consistent quality. Would not stay anyplace else

Helpful?
Thank PippoASRoma
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thanks for your review, we offer government and corporate rates and appreciate our business travellers. Cheers! More 

Drumheller, Canada
1 review
Reviewed 16 June 2016

We loved our stay-cation at The Heartwood! What a great way to chase away the January blues. The room was beautiful, with one of the most comfortable beds I've ever slept in, a big soaker tub and a gas fireplace. Their Romance package made it even more special. The hosts were friendly and accommodating, even bringing us coffee in the... More 

Helpful?
Thank xraygirl2016
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for such a nice review. The cottage is a super place to cuddle up and hide from the cold Alberta winter. Hope you will come back and see us very soon. More 

Calgary, Canada
2 reviews
Reviewed 16 June 2016

We always stay here when we visit Drumheller, at any time of the year. Patrice and Zeke are terrific hosts. We feel welcome, our rooms are always comfortable, and we can even bring our furry buddies. There are so many things to do in Drumheller, and our hosts were always willing to help us find our way around.

Helpful?
Thank arlenejthompson
pzwolfDrumheller, Manager at Heartwood Inn and Spa, responded to this review

Thanks for your kind review Arlene, always nice to welcome you and Jack back on one of your many visits. More 

Red Deer, Canada
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 June 2016

We stayed here at the beginning of May to get away and just relax. It was my hubby's first time to Drumheller. The location is great! Easy to find. Close to restaurant and downtown. The owners were exceptionally knowledgable about the area and what to fill your days with. You can tell they are in the right business as they... More 

Helpful?
Thank Rachel T
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Rachel, thank you so much for this awesome review. I hope on your next visit the Main Turret will be renovated with a brand new carpet, tub and rain shower - no more sticky shower curtains! (The reno is scheduled for this fall). This is my favourite room as the deck makes it so nice to enjoy our beautiful weather... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more   less 

Additional Information about Heartwood Inn and Spa

Address: 320 North Railway Avenue East, Drumheller, Alberta T0J 0Y4, Canada
Region: Canada > Alberta > Drumheller
Price Range: €130 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartwood Inn and Spa 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Heartwood Inn and Spa staff and other travellers.
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Questions? Get answers from Heartwood Inn and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room in the East Wing - called the Jackie Chan room”
 of 5 bubbles 441charlyb, 2 Sep 2016 | Read review
“Honeymoon cottage is private and has a soaker tub.”
 of 5 bubbles jamih269, 2 Aug 2016 | Read review
“Any room other than the lower level, basement rooms”
 of 5 bubbles rodneyr428, 12 Jul 2016 | Read review
“Upper Turret Room is our favorite, but my date loved his room on the main floor.”
 of 5 bubbles philt521, 25 Jun 2016 | Read review
“Ask for a tour of the available rooms, as they all are so unique and charming!”
 of 5 bubbles xraygirl2016, 16 Jun 2016 | Read review
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