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Hilton Vancouver Metrotown

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Traveller (318)
Room & Suite (176)
Dining (34)
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Overview
  • Excellent46%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“crystal mall”(79 reviews)
“chinese mall”(15 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
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Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,593)
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Traveller rating
673
541
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673
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201
54
36
Show reviews that mention
All reviewsthe executive loungecrystal mallchinese mallfood courtacross the streetself parkinghuge mallmetro townchinese foodunderground parkingpublic transportationcorner roomone bedroom suiteconvenient locationhot tubsky train stationshopping
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371 - 375 of 1,505 reviews
Reviewed 21 September 2016

First time stay at this Hilton, must say it was exceptional, staff were obliging, we enjoyed a suite as an upgrade along with the use of the executive facilities, the hotel is close to Metropolis Mall and Metro Skyrail to downtown. For all who stay...More

2  Thank Patrick K. L
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 8 October 2016

Dear Patrick K. L Thank you so much for taking this opportunity to provide such great feedback on your recent stay at our hotel. We are so glad to read that your first stay with us was such a positive experience for you and we...More

Reviewed 20 September 2016

The hotel is conveniently located with proximity access to downtown Vancouver and other areas of British Columbia. The check-in process went very smoothly, and we were settled in our room in no time. There is a fee for the underground parking, but it was very...More

1  Thank GaeaTraveller
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 8 October 2016

Dear GaeaTraveller, Thank you for taking the time to provide feedback on your most recent stay at our property. We are truly glad to read that your overall experience with us was a positive one and will ensure to share your comments with our associates...More

Reviewed 19 September 2016 via mobile

Stayed at Hilton Metrotown for a four day break. Ideal location for the train station to downtown Vancouver, 20 min ride, and also for the Metropolis Mall (400 shops and food stalls). Hotel room was quiet but pick the higher number rooms and the highest...More

1  Thank Sara B
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 20 September 2016

Dear Sara B Thank you for taking the opportunity in providing feedback on your recent stay at our property. I am very glad to have read that our associates took great care of you; especially Susheel in accommodating that large last minute breakfast group! I...More

Reviewed 19 September 2016

I have stayed here twice now, getaways in the city. The property is located right in the middle of metrotown, a big shopping/entertainment area. The staff is friendly and the only drawback is the shared parkade (with a shopping mall) that is both cramped and...More

1  Thank Steve C
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 20 September 2016

Dear Steve C Thank you for your feedback on your most recent experience at our hotel. We value your patronage and the time you took to provide us with this feedback. I do wish to apologize about your experience with the underground parkade. We completely...More

Reviewed 19 September 2016

In a quick nutshell.....we have stayed at numerous Hiltons across the world and just had the opportunity to stay at this property last week.....three words can best sum up the experience.....BEST IN CLASS!!!! The staff were amazing, the rooms beautiful, the location awesome......wonderful!!!More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Blossom B
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 20 September 2016

Dear Blossom B, Such wonderful feedback! THANK YOU! We are just thrilled to read that your stay with us was a great experience and that our associates, products and services made up for such an incredible "BEST IN CLASS" stay! We look forward to welcoming...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$175 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
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Traveller (318)
Room & Suite (176)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Chi001
20 April 2018|
AnswerShow all 8 answers
Response from Joe K | Reviewed this property |
I'd save the substantial money and go to Metrotown. It helps when the renovated SkyTrain station is a quick walk away and is only 16-22 minutes from downtown Vancouver (depends on what station you want). Plus Hilton... More
1
Vote
Steve J
18 March 2018|
AnswerShow all 3 answers
Response from Sergio M | Property representative |
Dear Steve J, Typically breakfast is not included with our room rates, however that being said, we have many different packages that do include breakfast. Your reservation confirmation should identify if your package... More
1
Vote
Paul C
24 February 2018|
AnswerShow all 2 answers
Response from Elizabeth P | Property representative |
Good Morning Paul C, Unfortunately, we do not offer complimentary transportation to and from the airport. A taxi from the airport would be about $45 depending on traffic. A taxi from the hotel will be $38 as we have a... More
0
Votes
Room Tips
"Away from the construction"
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"Higher is better, avoid the front of the hotel while the construction is going on. Corner room was fantastic."
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"Higher floors are quieter as Burnaby can be lively."
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"Executive Floor is worth the upgrade."
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