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Hilton Vancouver Metrotown

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Hilton Vancouver Metrotown
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1,256 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
Vancouver, Canada
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 days ago NEW

Despite a fairly uneventful stay the checkout experience was sub par. With an early flight, we departed at 5:30am. The night manager was standoffish and did not seem interested on saying good bye. I have stayed here 4 times in the last 2 months and have another 4 ataya booked in the New Year. This checkout was the worst service... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank West_Coast_YVR
Powell River, Canada
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 days ago NEW via mobile

We stayed at the Hilton in Metrotown mainly for the location and to do some shopping. The room was very nice, roomy and comfortable. We didn't try the restaurant as we were just there one night. The building is older and there is construction in the area at street level, but it suited our needs and was one of the... More 

Helpful?
Thank Brenda A
Redmond, United States
1 review
Reviewed 5 days ago NEW

The room is nice, well arranged and clean. Complimentary bottle water and quality coffee are much appreciated. Very good experience for the entire family. We will visit it again next time we are in the area. Keep the good work.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank buhtingl
Calabasas, California
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

I is a great full service hotel, maybe the best Hilton in the Americas. At least in the northern part. The staff is very friendly and helpful. I have stayed 10+ times. The room are very clean and modern looking.

Helpful?
1 Thank Jan C
Vilnius, Lithuania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We were there for 6 days and honestly this kind of 4 stars hotel not suits for 4 stars... maybe for for 3 or even 2. Car parking was too expensive like for a hotel visitors it should be minimum charge, but it was only 2 $ cheaper like to a simple visitor... Breakfast was really fine and service was... More 

Helpful?
Thank Arturas K
Trail, British Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Metrotown Hilton is one of my favorite hotels. The staff are fantastic. The rooms are comfortable and well appointed. The restaurant and lounge have great food and excellent wait staff. I love staying here. It feels like home.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank T2376OQmichelled
Vernon, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I/we have stayed at this property over the past three years. Somehow the management and staff always expand and improve upon the WOW factor they deliver. It is comforting to know that the Hilton Metrotown values and thanks me/us as returning, valued clients. A very warm, friendly and well managed property.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Lewis R
Calgary, Canada
Level Contributor
7 reviews
4 hotel reviews
Reviewed 1 week ago

Room was soaked from faulty fire sprinklers. They did not have a room that wasn't soaked, they did not offer a relocation and charged me full price. The price that they charged was at least 30% higher than other comparable hotels in the area. It was disgusting.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Familytravels99
Columbia, Maryland
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago

Beautiful lobby, lovely rooms, and yes - access to the club level is definitely worth it! I was here to keynote a Librarian Conference, not as a tourist, so having a comfortable base of operations was key! This Hilton was very comfortable and conveniently located! LIVING THE CLUB LIFE: If you're not a Diamond club member, or paid for an... More 

Helpful?
1 Thank GwynethJ
Calgary, Canada
Level Contributor
427 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 2 weeks ago

I stayed at this hotel while attending a conference in Vancouver. I had stayed here before so I knew what to expect and the hotel did not disappoint. The hotel is in Burnaby but is just a short drive (or train ride) to Vancouver and is much cheaper than the hotels downtown. My room was comfortable and spacious. Wireless internet... More 

Helpful?
1 Thank PsychRN12

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Reflect social dining + lounge
Reflect social dining + lounge
Cuisines: American, Canadian, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: €90 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Priceline, HotelsforEveryone, Travelocity and HotelTravel.com so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Hotel Style:
#2 Family Hotel in Burnaby
#2 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Metrotown staff and other travellers.
11 questions
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Questions? Get answers from Hilton Vancouver Metrotown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd number has the best view”
 of 5 bubbles JanC576, 27 Nov 2016 | Read review
“Not suitable for 3 or 4 persons in double room...”
 of 5 bubbles 441arturask, 26 Nov 2016 | Read review
“Executive lounge is on the 18th floor. Ask for a room facing the mountains”
 of 5 bubbles GwynethJ, 20 Nov 2016 | Read review
“Rooms ending in 24 on the 11-15 floors offer wrap around windows.”
 of 5 bubbles PsychRN12, 19 Nov 2016 | Read review
“Pick one away from the major construction area on the east side of the hotel.”
 of 5 bubbles GreatPhotog, 14 Nov 2016 | Read review
5 of 5
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