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Holiday Inn Express Hotel Vancouver Metrotown

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Traveller (98)
Room & Suite (78)
Pool & Beach (8)
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Overview
  • Excellent30%
  • Very good43%
  • Average19%
  • Poor4%
  • Terrible4%
Travellers talk about
“skytrain station”(36 reviews)
“free parking”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel Vancouver Metrotown
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Offers from Holiday Inn Express Hotel Vancouver Metrotown
Special Offer: Book Direct and Save
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Reviews (340)
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129
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LanguageEnglish
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102
129
63
14
15
Show reviews that mention
All reviewsskytrain stationacross the streetfree parkingright next doorfree breakfastpancake machinelight sleeperthe breakfast areaexcellent locationalaskan cruiselarge tvbeds were very comfortableconvenient locationfridge and microwavewould stay here againday passthe room was nice
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1 - 5 of 323 reviews
Hotel's Favourite
Reviewed 1 week ago

Where shall I start? We chose this hotel initially as it was next to the Metropolis at Metrotown Mall but it turned out to be so much more. I think it was only 8 stops on the SkyTrain to the Metrotown stop from Granville Station,...More

Thank MissFrankieB
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 1 week ago

Dear MissFrankieB, WOW! Thank you so much for taking the time to write such a kind and informative review. There is a lot to say about the convenience of our location with restaurants, shops and the Skytrain to downtown Vancouver so close. The staff at...More

Reviewed 3 weeks ago via mobile

Stayed in the Holiday Inn for one night for Business Training close bye. The customer service was excellent! They have a decent breakfast included in your stay. The bed was very comfortable. My room was small but it was great for 1 night. The hotel...More

Thank MizMartens
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 3 weeks ago

Dear MizMartens, Thank you so much for the kind words. I am pleased that we were able to help you in so many ways. See you again soon. Warm regards, Scott Johnson General Manager

Reviewed 4 weeks ago

As a family of four traveling to Vancouver a couple of nights before the departure of our Alaskan Cruise we had a difficult time finding a large enough room in downtown to accommodate us comfortably at any price and given the very high cost of...More

2  Thank Steve1362
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 1 week ago

Dear Steve1362, Thank you for your review and for choosing our hotel. I am glad to hear that our hotel location worked for you, and that our staff was helpful at all time. I hope to welcome you back soon. Best Regards, Scott J General...More

Reviewed 3 May 2018

Great location and reasonable rates for where they are located. Clean hotel and great breakfast that is complimentary. Parking garage does not accept tall vehicles and their recommended lot is 2 blocks away so make sure your vehicle is under 6'8".

Thank Terry P
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 4 May 2018

Dear Terry P, Thank you for your kind comments. Yes, our underground parking has a height restriction for vehicles. Maximum height is 6'8". We look forward to your next visit. Regards, Scott Johnson General Manager

Reviewed 28 April 2018

I have to say that normally, I would be giving this hotel a very high rating. This is an example of how one poorly handled issue can turn a positive experience (and review) into a negative one. This is my preferred hotel to stay in...More

Thank Carlene P
Response from Scott J, General Manager at Holiday Inn Express Hotel Vancouver MetrotownResponded 30 April 2018

Dear Carlene, I listened to your comments and shared them with our team. I also spoke directly with the team member. You shouldn't feel less than confident. I also wrote the following to you: I did speak with our team members and took your feedback...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Details
Price range
US$169 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (98)
Room & Suite (78)
Pool & Beach (8)
Dining (6)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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davidcorbinuk
19 February 2018|
AnswerShow all 3 answers
Response from therealprairiestorm | Reviewed this property |
They were working on the Skytrain Station (above ground subway) which is directly across the street from the hotel. We did not hear any noise during our stay. I would advise you to call the hotel and ask their opinion as... More
2
Votes
Nat C
4 August 2017|
Answer
Response from Keinton | Reviewed this property |
I am pretty sure that they don't.
0
Votes
roverbon
8 May 2017|
Answer
Response from Scott J | Property representative |
Hello roverbon, Our standard rooms have 1 or 2 bed. Make sure you read the description of the room to know what you are booking. Do not hesitate to call us if you need any help +1 (604) 438-1881 Regards, Fernanda... More
0
Votes
Room Tips
"close to shopping, close to transit"
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"Don’t stay on the sky train side"
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"best views"
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"Ask for a North-facing room to avoid SkyTrain noise. Ask questions if you need adjoining rooms."
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