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Best Western Plus Burnaby Hotel and Conference Centre

Expedia.comUS$145*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Burnaby Hotel and Conference Centre
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405 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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Reviewed yesterday NEW

Spent 10 days at this hotel while a relative recovered from surgery. Had 2 connecting king-size rooms both with refrigerator and microwave. Beds comfortable, rooms clean, staff very helpful and kind (my recovering niece received flowers from staff). Close to lots of restaurants and 300 metres from a Safeway. I km from a huge mall with a Superstore. Relatively poor...

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Helpful?
Thank jep111
Edmonton, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 20 October 2016

I stayed 6 nts in a room with 2 queen beds. pros~ This hotel/motel is not too expensive being it's the lower mainland (no toll bridges to pay when going into Van.) The staff were all accommodating & delightful.Clean,spacious room with very comfortable beds.Buffet bkfst was pancakes,waffles,scrambled & hard boiled eggs,ham slices,& either bacon or sausages,cereals,yogarts,yummy pastries,breads,limited fruit,juice,good coffee,decent breakfast.New...

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Helpful?
1Thank Debbie E
About Hotel's Favourite Review
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this review

Dear Debbie, Thank you very much for taking the time to share your experience at our property with other travellers like yourself here on TripAdvisor. I am thrilled to learn that your stay with us has been fantastic overall. We pride ourselves on our staff and our superior level of customer service, and I am delighted that we were able...

Reviewed yesterday NEW

We had a kitchenette room was clean and had what we needed for our week long stay The bed was old and not that comfy though .... And breakfast staff very cheery but food was boring greasy scrambled eggs daily and a greasy meat .... Waffles and pancakes were good though!

Review collected in partnership with Best Western
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Helpful?
Thank U1698HAhelent
Keremeos, Canada
Reviewed 6 days ago NEW

Always a friendly staff to greet you and take care of your needs. Excellent value for your dollar. A nutritious, hot breakfast to help you start your day. I never stay anywhere else and I have lots of choices.

Review collected in partnership with Best Western
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Helpful?
Thank brettbD9938RQ
Seattle, Washington
Reviewed 1 week ago

The staff here is excellent. The location is walking distance to the sky train, great restaurants and Metrotown Mall. The rooms are quiet, clean and well equipped. I would stay here again and recommend this hotels to others.

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Helpful?
Thank Emmy81112
Reviewed 1 week ago

We have been going to this hotel for 29 years now and I don't think we have ever had a bad stay, It is a high end place with an amazing indoor pool and hot tub surrounded by lush vegetation and waterfalls. If you go there with kids ask for a first floor room with the door opening to the...

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Helpful?
Thank Kurt S
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this review

Thank you for taking the time to share your wonderful review. We have a seasonal heated outdoor swimming pool, which is currently under maintenance. We are gearing up for the summer weather will have the pool open in the second week of June. Thank you again, and we look forward to welcoming you back for another stay soon! Kind regards,...

Vancouver
Reviewed 1 week ago

What should have been a nice celebration of two birthdays and Mothers Day turned in to a very unpleasant experience, My family fron out of town expected the Queen Suite with kitchen and hide-a-bed to be suitable for two adults and 3 small Children. They checked in then joined other family for diner. The children were put to bed in...

Review collected in partnership with Best Western
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Helpful?
Thank G8164YUlauram
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at our property. On behalf of the entire team, I am deeply sorry for the incident you experienced with the pull-out bed. I can assure you that everything is properly washed and cleaned, and that our rooms are also regularly inspected to ensure that there are...

Reviewed 1 week ago via mobile

I paid a room online with 2 beds with my visa debit card then when I get over there to pay the damage deposit they say sorry we don't take debit which the other best Western hotel always except my debit card for the damage deposit the I asked for my money back that I paid online at least and...

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Helpful?
Thank Kevin M
BWKINGS, Guest Relations Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this review

Dear Kevin, Thank you for taking the time to write a review following your recent stay at our property. On behalf of the entire team, I apologise for the inconvenience caused. We’ve been trying to find your name in our reservation list, but have been unable to find it. Was the reservation made under a different name? Please call us...

burnaby, Canada
Reviewed 2 weeks ago

Nice place, quiet even though it's against a busy street. Rooms, comfortable and clean. Supermarket right next door, very convenient. Mall within walking distance. Friendly staff. Breakfast is included (simple food, but clean and sufficient for us).

Review collected in partnership with Best Western
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Helpful?
Thank brianalexanderb2017
Langley, Canada
Reviewed 2 weeks ago

Great hotel to stay in Burnaby. Staff is fantastic. Close to all amenities. Rooms were clean and updated nicely. Hotel has new lobby which looks wonderful. Thank you for a great experience. Would recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Sandra S

44 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort. ... more   less 

Additional Information about Best Western Plus Burnaby Hotel and Conference Centre

Address: 5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada (Formerly BEST WESTERN PLUS Kings Inn & Conference Centre)
Region: Canada > British Columbia > Burnaby
Price Range: €95 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Burnaby Hotel and Conference Centre 2.5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Best Western, Travelocity, Booking.com, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Burnaby Hotel and Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vancouver
Burnaby Best Western
Best Western Burnaby
Hotel Style:
#5 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Burnaby Hotel and Conference Centre staff and other travellers.
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Questions? Get answers from Best Western Plus Burnaby Hotel and Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the upper floor.”
Trione01, 27 Oct 2016 | Read review
“This hotel is withing walking distance to several hotel and a mall.”
160JoseR, 19 Oct 2016 | Read review
“As far away from Kingsway as possible but the one we had was good even allowing for the position near the lift.”
michaelwI5786VY, 18 Oct 2016 | Read review
“Choose a room away from Kingsway near the back”
SagebrushCanada, 24 Sep 2016 | Read review
“I would ask for a room facing the pool as they are set back further from the road and they get the sun all day.”
ficklefemale1, 17 Sep 2016 | Read review
5 of 5
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US$145* /night
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Prices are for 1 room, 2 adults
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