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BEST WESTERN Austrian Chalet

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BEST WESTERN Austrian Chalet
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489 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Reviewed 22 September 2015 via mobile

I don't think the online pictures did this place justice. I was happy with the location, very clean and cozy. Great place to stay. The continental breakfast is worth skipping however I didn't try the restaurant but opted for Tim Horton's

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Helpful?
Thank Shauna A
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for your review. Its funny that you say the pictures do not do us justice. We have done many improvements and I would have to agree with you. Once we finish updating our guest room furniture and flooring we will definitely be taking new pictures. I am sorry to hear that you did not take part in our...

Llanrwst, United Kingdom
Reviewed 21 September 2015

Awful, if I hadn't been so tired I would have left. Filthy, old, worn carpets in hallway, stained sheets and other peoples hairs in the bed, gross. Bath stained and unclean, didn't use it. Felt generally seedy, gold to leave in the morning. On a noisy road next to the cobbled rocky beach.

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Helpful?
Thank Julie D
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

On behalf of our team here at the Best Western Austrian Chalet, I would like to apologize for not meeting your expectations. We are an older character hotel and have added many improvements that many guests enjoy. I am also sorry to hear that you did not enjoy our cobbled rocky beach. This side of vancouver island tends to be...

Tiverton, United Kingdom
Reviewed 17 September 2015

Booked into the Best Western found to be old dated room was clean not the best of views, on the side just see Discovery bay staff were good room was good but a it out of town so you would have to drive in the evening to go out

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Helpful?
Thank PatrickP383
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

I am sorry to hear that the view from your room of Discovery Passage did not meet your expectations. We do offer upgraded ocean view rooms in our main building. Guests enjoy sitting on their balcony and watching cruise ships pass by during the summer season. I do hope you will consider staying with us again in the future.

Reviewed 15 September 2015

Place was clean, older complex, but updated, we stayed in a double double room on the second floor, no AC but weather was cool, breakfast was typical, waffles, eggs, mystery meat, cereals, juices, coffee, nice outside patio to eat with fine weather, indoor seating OK if your there first. Only real complaint was the parking, not near enough especially when...

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Helpful?
Thank Haywood J
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

I appreciate you taking the time to submit your review. Your feedback and business is important to us. We will be using your comments to better improve our overall service for future guests. Thank you and I hope you will consider staying with us again in the future.

Pune, India
Reviewed 9 September 2015

Very good value hotel overlooking the bay . Slightly out of downtown but with in walking distance. Rooms are reasonably sized and no bother reception. Indoor pool , fast wifi and lots and lots of tv channels. Was happy with the stay

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Helpful?
Thank pravingogia
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for taking the time to submit your review. Your feedback is appreciated and I will let my staff know that you enjoyed your stay.

Adelaide, Australia
Reviewed 6 September 2015

This hotel is good value, clean and comfortable. Reception rang soon after we booked in to make sure we were happy. Staff were great. Rooms are a good size and quiet. We would stay here again without doubt. However Freddie's pub next door (separate business) was terrible, see separate review.

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Helpful?
Thank DMCC3
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your review is appreciated. I will let my staff know that you enjoyed your stay with us. I also appreciate that you have separated the pub review from our review. Sometimes guests think that we are one entity, but we are not. Thank you.

richmond bc, Canada
Reviewed 4 September 2015

We stayed here on our way to Nootka Island, very clean, friendly staff, quiet area. Will definitely stay in our future travels. Great for famiilys as they have a pool, as well as a 6 hole mini golf centre.

Review collected in partnership with Best Western
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Helpful?
Thank Elaine R
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for your review. It sounds like your family had a good time and that is great to hear. We look forward to you visiting us again in the future.

Abbotsford, British Columbia
Reviewed 3 September 2015

This hotel is located on the highway along the sea walk in Campbell River. The room we had was on ground level and featured a little sitting area where we could enjoy a coffee. Now the breakfast..it included waffles, eggs, sausage, bacon and all sorts of other breakfast items. A way more than coffee and a muffin! There is free...

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Helpful?
Thank Marily.n W
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for taking the time to submit such a nice review. I am glad to hear that you enjoyed our breakfast and your overall stay. Please come back and stay with us again soon.

vernon, Canada
Reviewed 2 September 2015

Excellent quality and value. Right on Island Highway, next to ocean. Nice pub/restaurant. Adequate breakfast. Nice gardens. Quiet. Clean. Friendly helpful staff. Pool was shared with community though, not the cleanest.

Review collected in partnership with Best Western
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Helpful?
Thank Glen V
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your review is appreciated. I am glad to hear that you enjoyed your stay with us. While we do open our pool to the public, we work diligently to keep it clean and balanced. There was a small issue though, our filter leaked a bit of sand into the pool and maintenance corrected the situation straight away. Now the pool...

Merritt, Canada
Reviewed 29 August 2015

Looks like they put a lot into looking good inside but no A/C and no fan in bathroom, unusual when money spent to make it look nice. I would come again if there was A/C especially for the price. Breakfast was okay, room was too small had to wait for seat, staff was was very good at keeping food stocked.

Review collected in partnership with Best Western
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Helpful?
Thank snewton97
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for submitting your response. I am sorry that there wasn't enough room for you to enjoy your breakfast. We are looking at expanding our patio area next year to accommodate more guests. Our property is also looking into many other guest improvements, AC is one of those improvements. For now, we do have certain room types that have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Visitors to Campbell River Hotels are bound to be overjoyed for selecting the BEST WESTERN PLUS Austrian Chalet as the site of their next vacation or business trip. They will experience the outstanding quality standards recently confirmed by the hotel's achievement of the Best Western Director's Award which recognizes them as scoring in the top 20 percent of all 2400 North American properties. Guests will find the commitment of the BEST WESTERN PLUS Austrian Chalet to meet their needs unmatched by other Campbell River Hotels or elsewhere. Guests can sit back in their rooms, our garden area, or huddle near the fireplace in the lobby to relax. They are sure to enjoy a spectacular ocean view of Discovery Passage, Georgia Strait and the Pacific Ocean. Meanwhile, their hosts will be glad to fill them in on the many leisure time possibilities in or near Campbell River, BC. The seemingly endless list of recreational activities, includes golfing, salmon fishing, grizzly bear watching, kayaking, whale watching, skiing, mountain/rock climbing and horseback riding. Visitors can also enjoy our fitness facilities, pool, and hot tub or catch up on their favourite movies on our satellite televisions. Whatever accommodation they selected from the wide variety of loft rooms, suites, or kitchenettes, they will rest comfortably knowing that their friendly and knowledgeable staff is eager and ready to serve them to make their stay in their Campbell River Hotel a memorable one. ... more   less 

Additional Information about BEST WESTERN Austrian Chalet

Address: 462 Island Hwy S, Campbell River, British Columbia V9W 1A5, Canada (Formerly BEST WESTERN PLUS Austrian Chalet)
Region: Canada > British Columbia > Vancouver Island > Campbell River
Price Range: €66 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Austrian Chalet 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Austrian Chalet staff and other travellers.
3 questions
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Victoria, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Austrian Chalet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the free breakfast”
 of 5 bubbles 40Dean, 12 Feb 2017 | Read review
“The view of the water from the loft suites is well worth the extra charge.”
 of 5 bubbles tomwL1271GR, 13 Jan 2017 | Read review
“We were on the ground floor facing the ocean and despite the highway being there, it did not disturb us.”
 of 5 bubbles 176williamc, 27 Dec 2016 | Read review
“we had a great view, very quite, A/C was not noise.”
 of 5 bubbles Ginas220, 2 Nov 2016 | Read review
“Choose a room on top floor”
 of 5 bubbles theworkingpoor, 17 Oct 2016 | Read review
5 of 5